4.0
44 Reviews
4.0
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Richmond, VA
Address
2419 Westwood Ave, Richmond, VA 23230
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.0/5 from 44 reviews across platforms.

Google Reviews
4.0
44 reviews
Yelp
5.0
1 reviews
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 33 most recent Google reviews
Experience
fast response12clear communication7friendly staff7professional staff6thorough work5insurance coordination4billing issues4protected belongings3
Services mentioned
water damage mitigation11removed damaged materials5cleaning services4damage assessment4pack-out and moving3crawlspace services3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Jason Anderson
Jul 28, 2026

The team was communicative, prompt and professional. Definitely recommend for water damage mitigation.

Ricky Coston
Jul 21, 2026

Great service from Diego, Cameron, and Jeff. Would recommend them.

Rachael Simmons
Jul 17, 2026

I used ServiceMaster of Richmond when my water heater leaked and damaged the surrounding floors and walls. They worked quickly to dry out the area and test for mold. Customer service is very friendly and prompt. Robert and Tim were great to work with!

Reggie Lee
Jul 15, 2026

The guys were super kind and very informative and pleasant

Bob Morris
Jun 3, 2026

Servicemaster of Richmond responded quickly to my need for movers following the restoration of our Hardwood flooring Noah, Tim, and Kenny did a fantastic job getting everything back to where we needed it to be! Even the owners came to get the piano back into place. Excellent Work!!!

About ServiceMaster of Richmond

ServiceMaster of Richmond is a restoration provider based in Richmond, Virginia, with a physical location at 2419 Westwood Ave. The company focuses on two core areas of recovery work, water damage restoration and fire damage restoration, helping property owners respond to disruptive events that threaten homes and businesses. With an established presence in the Richmond community, ServiceMaster of Richmond brings a local point of contact for people facing stressful property emergencies.

The business is available around the clock for emergency situations, with operations open 24 hours a day, seven days a week. That continuous availability is intended to give property owners access to immediate response when water or fire incidents occur, enabling quicker mitigation of damage and the start of restoration activities. For urgent needs, the office at the Westwood Avenue address serves as the local hub for coordinating incoming calls and dispatching crews.

Water damage restoration work generally begins with a thorough assessment of the affected areas to determine the source and extent of moisture. Typical steps taken in this service include water removal, structural drying, and moisture monitoring. Dehumidification and targeted drying help limit secondary issues such as mold growth, while careful handling of damaged contents and coordination on what can be salvaged aim to reduce overall loss for the property owner. The process also often includes documentation of damage and progress so that property owners have a clear record of the work being performed.

Fire damage restoration typically addresses both the immediate effects of flames and the pervasive impacts of smoke and soot. Restoration tasks commonly include stabilization of impacted structures, removal of debris, cleaning of soot from surfaces, odor reduction, and efforts to restore or clean salvageable belongings. In many situations the initial response also involves securing the property to prevent further harm or unauthorized access, followed by systematic cleaning and stabilization to prepare a property for subsequent repairs and rebuilding.

ServiceMaster of Richmond’s online presence shows a Google rating of 4 based on 44 reviews, reflecting the experiences recorded by community members. That public rating provides one measure of how the company’s work and responsiveness are viewed by local reviewers. Property owners looking for restoration assistance can consider that rating alongside their own priorities when choosing a provider.

For Richmond residents and property managers facing water intrusion or fire-related damage, ServiceMaster of Richmond positions itself as a local option with around-the-clock availability. Prospective customers can reach the Richmond location at 2419 Westwood Ave to discuss emergencies or restoration questions, and to arrange an initial assessment when damage occurs. The company’s emphasis is on restoring livability and function following disruptive events, guiding properties from immediate mitigation toward recovery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

ServiceMaster of Richmond photoServiceMaster of Richmond photoServiceMaster of Richmond photoServiceMaster of Richmond photoServiceMaster of Richmond photo

Frequently Asked Questions

What services does ServiceMaster of Richmond offer?

ServiceMaster of Richmond offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Richmond, VA area.

Does ServiceMaster of Richmond offer 24/7 emergency service?

Yes. ServiceMaster of Richmond is available 24 hours a day, 7 days a week for emergency response.

How is ServiceMaster of Richmond rated by customers?

ServiceMaster of Richmond holds 4.0/5 on Google from 44 reviews, 5.0/5 on Yelp.

Is ServiceMaster of Richmond licensed and insured?

Restoringly has not verified licensing or insurance for ServiceMaster of Richmond, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does ServiceMaster of Richmond serve?

ServiceMaster of Richmond serves Richmond, VA and the surrounding area, operating from 2419 Westwood Ave, Richmond, VA 23230.

How do I contact ServiceMaster of Richmond?

Call (804) 589-4217, visit their website, or request a free quote through Restoringly using the form on this page.

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