Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 705 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I had a great experience with Luis. He was super friendly, professional, and very polite from start to finish. He did a fantastic job, took care of everything efficiently, and went above and beyond. Thank you, Luis!
Thank you, Dallas, for helping me understand what you were doing, why, and how long it would take to keep the slow leak damage mitigation in place. You seem interested in your job being done well. I appreciate your professionalism I have used Service Master a few times over many years in Marietta, GA. Glad I called your Charleston location with same customer satisfaction.
Luis was very nice and took the time to explain what he would be doing and why. Very through and neat. Highly recommend Kathleen
I cannot recommend this company based on my experience. From the beginning, this project was plagued by poor communication, delays, and substandard workmanship. What should have been a straightforward job dragged on far longer than promised, with little regard for my time or the commitments that were made. I repeatedly had to follow up for updates, and appointments were not honored as expected. The quality of the repairs was unacceptable. Many areas were poorly finished and required additional attention, leaving me with little confidence that the work would ever be completed to a satisfactory standard. After giving multiple opportunities to correct the issues, I ultimately decided to hire someone else to finish the job. To make matters worse, the movers the company used damaged several of my personal belongings during the project. Instead of making an already stressful situation easier, the entire experience created even more frustration and inconvenience. As a customer, I expected professionalism, quality workmanship, respect for my home, and accountability. Unfortunately, I received none of those. I felt that my concerns were repeatedly dismissed and that I was not valued as a customer. I would strongly encourage anyone considering this company to do their research before hiring them. Based on my experience, I cannot recommend their services.
Paul showed up to clean a couch, ottoman. and an area rug. He went above and beyond to complete the job and our living room has never looked better!! Paul is a true professional who takes pride in his craft. I would highly recommend ServiceMaster and especially Paul to everyone!!
About ServiceMaster of Charleston
ServiceMaster of Charleston is a restoration and cleaning company based in North Charleston, located at 3228 Industry Drive. The business focuses on water damage restoration, mold remediation and fire damage restoration, and also offers carpet cleaning, flooring services and related work. Operating from a local address in the Charleston area, the company presents itself as a resource for homeowners and businesses coping with property damage or the need for comprehensive cleaning and recovery.
When water intrudes into a home or commercial space, prompt action is important. ServiceMaster of Charleston provides water damage restoration services that address standing water and its effects on building materials and contents. For local property owners, those services generally involve assessing moisture intrusion, removing water, drying affected areas, and beginning the cleaning and stabilization process so that materials can be evaluated for repair or replacement. The goal of these steps is to limit ongoing damage and to prepare the structure for whatever next steps are necessary to restore normal use.
Mold remediation is another core service, and it typically includes identifying mold-affected areas, containing those areas to prevent spread, removing contaminated materials when appropriate, and cleaning or treating remaining surfaces. Property owners concerned about mold often rely on remediation work to reduce visible growth, limit odor issues, and allow living and working spaces to be returned to safer, more comfortable conditions. The remediation process also helps provide the documentation and clarity needed for property decisions following a mold discovery.
Fire damage restoration at ServiceMaster of Charleston covers recovery work after smoke, soot and fire have impacted a property. Restoration work commonly includes cleaning and removing smoke residues from surfaces and contents, addressing odors that result from combustion, and stabilizing damaged areas so that further repair or reconstruction can proceed. The company’s broader service set, which includes carpet and flooring work, can be part of returning interiors to functional condition following fire or smoke damage.
ServiceMaster of Charleston advertises round the clock availability, and is open 24 hours a day every day of the week for emergency calls. That continuous availability is intended to serve local residents and businesses who face urgent situations at any hour. Customers have left feedback on the company’s public listing, reflected in a Google rating of 4.8 based on 705 reviews, which signals a high level of satisfaction among those who have shared their experiences online.
For property owners in North Charleston seeking assistance after water incidents, mold issues or fire events, ServiceMaster of Charleston represents a local option with a comprehensive set of restoration and cleaning services. Those interested in learning more or in visiting can find the company at 3228 Industry Drive in North Charleston, South Carolina.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does ServiceMaster of Charleston offer?
ServiceMaster of Charleston offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the North Charleston, SC area.
Does ServiceMaster of Charleston offer 24/7 emergency service?
Yes. ServiceMaster of Charleston is available 24 hours a day, 7 days a week for emergency response.
How is ServiceMaster of Charleston rated by customers?
ServiceMaster of Charleston holds 4.8/5 on Google from 705 reviews, 3.3/5 on Yelp, a A grade from the Better Business Bureau.
Is ServiceMaster of Charleston licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for ServiceMaster of Charleston. Ask them directly for proof before hiring.
What areas does ServiceMaster of Charleston serve?
ServiceMaster of Charleston serves North Charleston, SC and the surrounding area, operating from 3228 Industry Dr, North Charleston, SC 29418.
How do I contact ServiceMaster of Charleston?
Call (843) 894-2721, visit their website, or request a free quote through Restoringly using the form on this page.
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