5.0
83 Reviews
5.0
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
7a Medori Blvd, Wilmington, DE 19801
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 83 reviews across platforms.

Google Reviews
5.0
83 reviews
Yelp
View Yelp profile
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
Professional staff18Clear communication17Efficient and thorough16Courteous and respectful16Great customer service13Fast response13Clean and careful12Knowledgeable technicians8
Services mentioned
Water removal and drying5General cleanup5Removed damaged materials4Basement cleanup4Repairs and mitigation3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Sheree Beck
Jul 31, 2026

Brandon and Omar were very professional, personable, and respectful with my home when they came to start and finish the process of drying out my basement after damages from a water heater leak. I am very please with their services.

Mackenzie Wills
Jul 22, 2026

We can’t say enough about this company! We have actually used them twice in the past 6 months due to two separate floods in our home. As you can imagine very stressful times! Both times we got Mr.Omar and Mr.Jose! Absolutely amazing experience they explained everything to us, walked us through the process were very thorough and considerate! Overall, they were amazing to work with and so kind. Hopefully no more floods for us but so grateful for a crew and company like this!

Liz Boyer
Jul 21, 2026

I am very pleased with the service that was provided. The Service Master Technician was prompt and efficient. Excellent job with the overall clean up!!! It was a pleasure doing business with you. Thank you again, Elizabeth Boyer The Customer

Mary Alston-Greene
Jul 16, 2026

Jose and Omar did an excellent job with our basement thank you.

Marshall Hawkins
Jul 6, 2026

Jose and Omar were timely super transparent and great at communicating, knowledgeable, and flexible. Damage is stressful and they made life stress free

About ServiceMaster by Elevate - Wilmington

ServiceMaster by Elevate - Wilmington is a restoration provider based at 7a Medori Blvd, Wilmington, DE 19801, serving the Newark, Delaware area. The company focuses on water damage restoration and fire damage restoration, and is available 24 hours a day, seven days a week for emergency situations. With a five star Google rating from 83 reviews, the location has built a reputation in the community for reliable response when property owners face urgent losses.

For water damage incidents the team addresses the immediate needs of a home or business to limit further harm. Typical steps in the work include a thorough assessment of affected areas, water extraction, structural drying and dehumidification, and careful removal of unsalvageable materials. Technicians document moisture levels and progress to guide remediation and help property owners understand the condition of their space. These services are designed to restore habitability while minimizing the chance of secondary problems such as mold growth.

When a fire affects a property, the focus shifts to stabilization, cleanup, and recovery of both structure and contents. Fire damage restoration often involves securing the building, removing soot and smoke residues, addressing odor, and removing or replacing materials that cannot be restored. The Wilmington team also assists with content handling and packout work, helping property owners organize, protect, and move items as needed during the restoration process. The company’s approach emphasizes return to normal use as efficiently and carefully as possible.

Customer feedback highlights a consistently professional and considerate service style. Reviewers point to clear communication, thorough explanations of the process, and respectful treatment of homes and belongings. Many note that multiple staff members visit during projects and that each interaction felt attentive and helpful. This kind of customer experience matters in stressful situations, and it is reflected in the overall satisfaction recorded in online reviews.

Being available around the clock is a practical advantage for local property owners. Emergency availability means mitigation work can begin at any hour, which often limits the extent of damage and supports a smoother restoration timeline. The Wilmington location’s 24/7 hours are intended to give homeowners and business operators access to immediate assistance when floods, leaks, or fire events occur.

ServiceMaster by Elevate - Wilmington combines focused restoration services with continuous availability and a strong local reputation. Property owners in the Newark and Wilmington area seeking water or fire damage restoration can expect a process-oriented response that prioritizes assessment, mitigation, and careful handling of affected areas and contents. The high rating from community reviewers reflects a pattern of positive outcomes and attentive service.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

ServiceMaster by Elevate - Wilmington photoServiceMaster by Elevate - Wilmington photoServiceMaster by Elevate - Wilmington photoServiceMaster by Elevate - Wilmington photoServiceMaster by Elevate - Wilmington photoServiceMaster by Elevate - Wilmington photo

Frequently Asked Questions

What services does ServiceMaster by Elevate - Wilmington offer?

ServiceMaster by Elevate - Wilmington offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Newark, DE area.

Does ServiceMaster by Elevate - Wilmington offer 24/7 emergency service?

Yes. ServiceMaster by Elevate - Wilmington is available 24 hours a day, 7 days a week for emergency response.

How is ServiceMaster by Elevate - Wilmington rated by customers?

ServiceMaster by Elevate - Wilmington holds 5.0/5 on Google from 83 reviews.

Is ServiceMaster by Elevate - Wilmington licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for ServiceMaster by Elevate - Wilmington. Ask them directly for proof before hiring.

What areas does ServiceMaster by Elevate - Wilmington serve?

ServiceMaster by Elevate - Wilmington serves Newark, DE and the surrounding area, operating from 7a Medori Blvd, Wilmington, DE 19801.

How do I contact ServiceMaster by Elevate - Wilmington?

Call (410) 650-6284, visit their website, or request a free quote through Restoringly using the form on this page.

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