ServiceMaster by Disaster Associates, Inc. - Fire, Water Damage Restoration

ServiceMaster by Disaster Associates, Inc. - Fire, Water Damage Restoration is a restoration company listed in Dover, New Hampshire, with a mailing address at 63 Airport Dr #9, Rochester, NH 03867. The company focuses on emergency property restoration for water and fire incidents. Its public profile notes that it is available around the clock for emergencies, and business hours are listed as open 24 hours every day of the week. The company’s Google rating is 2.6 based on five reviews, reflecting a range of customer experiences.

For local property owners facing water intrusion, the firm provides water damage restoration services. These services typically include initial assessment and emergency mitigation to stop ongoing damage, removal of standing water, drying and dehumidification of affected areas, and cleanup to reduce the risk of mold and structural issues. Homeowners and businesses contacting the company for water events can expect professionals to evaluate the visible impacts, prioritize immediate safety and moisture control, and undertake the mechanical drying processes that help return the property to a stable condition.

When homes or businesses suffer fire, smoke, or soot damage, ServiceMaster by Disaster Associates offers fire damage restoration work. Fire restoration commonly involves securing the property, removing debris and unsalvageable materials, cleaning smoke residues and soot from surfaces, addressing lingering odors, and coordinating repair-focused cleanup to prepare the site for rebuilding or restoration. These activities aim to limit secondary damage and restore the property’s habitability to the extent possible following a fire event.

The company’s online profile shows mixed customer feedback. Some reviewers have commended rapid emergency response, professional crews, and effective communication, noting that those elements were important during stressful restoration situations. Other reviewers expressed dissatisfaction with aspects of customer service and billing, and some reported challenges with communication. The 2.6 Google rating reflects that experiences have varied, and prospective customers may want to consider the range of comments when evaluating the company for their needs.

Because the business advertises 24-hour availability, local property owners can contact ServiceMaster by Disaster Associates in urgent situations at any time of day. For homeowners and property managers dealing with water or fire incidents, the immediate priorities generally include safety, stopping ongoing damage, and beginning moisture control or smoke cleaning as appropriate. Restoration providers typically start with an inspection and scope of work, followed by mitigation and cleanup steps tailored to the type of damage.

ServiceMaster by Disaster Associates positions itself as a resource for emergency water and fire restoration in the Dover and nearby area, offering the core restoration services property owners commonly seek after an unexpected loss. Given the mixed review record, customers may find it helpful to discuss specific expectations, ask about procedural details for a given job, and confirm emergency availability before work begins. The firm’s around-the-clock listing underscores readiness to respond to urgent restoration needs at any hour.