4.6
60 Reviews
4.6
On Google
24/7
Availability
2
Services Offered

Company Facts

City
Knoxville, TN
Address
2929 NW Park Dr, Knoxville, TN 37912
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.6/5 from 60 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response22Professional staff20Clear communication19Helpful staff15Thorough and tidy15Works with insurance7Punctual and on time7Extra effort7
Services mentioned
Water damage cleanup18Flood cleanup7Drying equipment setup6Demolition and removal5Repairs and coordination5Damage assessment3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Irene Skeens
Jul 27, 2026

Kathy was great,the whole crew was amazing!! Very pleased with them.

Charles Crouse
Jun 16, 2026

We had a faucet leak while on vacation. When we got back, of course we called the insurance company and CJ came with the insurance adjuster. The adjuster said that Service Master was a preferred vendor and recommended that they do all the work. They said they were going to redo the whole kitchen cabinets counter tile flooring. The Insurance said that Service Master would take care of all of it so I relied on them instead of going with my gut and getting my own person. They come in and ripped out the entire kitchen and took months to get the work done. I had to have several conversations with the owner Don to get the work done. They worked with Flooring America and Matt who is not honest in what they do and had to redo cabinet work. Don the owner of Service Master and CJ hire an outside unlicensed and uninsured to do flooring work company.. they did not use enough thin set under the tiles so now we have hollow spots across the whole floor in the kitchen. When addressed about it, CJ became aggressive and hostile. I asked Don the owner to pay for a license and Insured professional to relay the floor He has not responded to text or emails. I would not recommend Service Master to anyone!

Personalized Caregiving Of TN
Apr 3, 2026

Awesome service and experience CJ and co worker were absolutely amazing

Rene Walker
Feb 4, 2026

We called and they came quickly! We had a busted pipe that caused a leak. Shaun came and worked tirelessly for several days in a row to make sure our home was dry. He was very knowledgeable and friendly.He went out of his way ( including having to walk part of the way to our house because of the snow and ice!) to make sure that we were accommodated. He answered all of our questions and his knowledge was impressive. He was very professional. We hope to never have another issue, but if we do, we will definitely use them again. Great company, great service.

John De’Gardiner
Dec 13, 2025

🤦‍♂️No call, no show, no response 🤷‍♂️ ** edit to response: Nope, correct company. That’s the number I was talking about. What good is calling continuously just to be told nothing? Perhaps y’all shoulda just done right the first time

About ServiceMaster 24/7 Restoration

ServiceMaster 24/7 Restoration serves the Knoxville community from its location at 2929 NW Park Dr, Knoxville, TN 37912. The company is available around the clock for emergencies, with business hours listed as open 24 hours every day. Customers looking for help with water or fire damage can find the company on Google, where it holds a 4.6 rating based on 60 reviews. That combination of steady local presence and continuous availability positions the company as a resource for property owners facing urgent or disruptive events.

When water damage affects a home or business, the priority is to limit loss and reduce the chances of secondary problems. Water damage restoration typically begins with an assessment to identify sources of water and the extent of affected materials. Extraction and controlled drying follow, along with moisture monitoring to ensure building components return to safe levels. Addressing water intrusion promptly can help protect structural elements and contents, and it often includes cleaning and sanitizing affected areas to reduce odors and the risk of biological growth.

Fire damage restoration for local properties often involves a different set of challenges, because heat, smoke, soot, and fire suppressants can affect multiple materials and finishes. Restoration work commonly includes stabilizing the structure, removing debris, cleaning soot from surfaces, and managing smoke odors that can linger in fabrics and building cavities. Content cleaning and focused restoration of salvable items are typical parts of the process, as is coordinating steps that make a space safe and more functional for occupants while longer term repairs are planned.

In addition to water and fire work, the company’s Google Business profile notes other disaster restoration services and cleaning options, including carpet and upholstery cleaning. For homeowners and property managers, professional carpet and upholstery cleaning helps remove soils, stains, and trapped particulates so that interior surfaces look and feel cleaner after an incident, or as part of routine maintenance. Other disaster restoration services can address a range of impacts customers might encounter after storms, leaks, or other unexpected events, with the aim of returning spaces to normal use as practically and safely as possible.

Because ServiceMaster 24/7 Restoration lists continuous availability, property owners who face late night or weekend emergencies know help can be reached at any hour. That accessibility is an important element of disaster response, since water and fire situations do not always occur during regular business times. The company’s steady presence in Knoxville ensures there is a local point of contact for assessment and the coordination of initial steps to protect property and reduce ongoing damages.

Local residents and businesses looking for restoration help will find a company focused on water, fire, and related cleanup work, along with carpet and upholstery cleaning services noted in its public profile. The 4.6 Google rating from 60 reviews reflects the experiences left by customers who have used the company, and ServiceMaster 24/7 Restoration continues to be available to respond to urgent needs in the Knoxville area.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

ServiceMaster 24/7 Restoration photo

Frequently Asked Questions

What services does ServiceMaster 24/7 Restoration offer?

ServiceMaster 24/7 Restoration offers water damage restoration, fire damage restoration in the Knoxville, TN area.

Does ServiceMaster 24/7 Restoration offer 24/7 emergency service?

Yes. ServiceMaster 24/7 Restoration is available 24 hours a day, 7 days a week for emergency response.

How is ServiceMaster 24/7 Restoration rated by customers?

ServiceMaster 24/7 Restoration holds 4.6/5 on Google from 60 reviews.

Is ServiceMaster 24/7 Restoration licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for ServiceMaster 24/7 Restoration. Ask them directly for proof before hiring.

What areas does ServiceMaster 24/7 Restoration serve?

ServiceMaster 24/7 Restoration serves Knoxville, TN and the surrounding area, operating from 2929 NW Park Dr, Knoxville, TN 37912.

How do I contact ServiceMaster 24/7 Restoration?

Call (865) 407-2982, visit their website, or request a free quote through Restoringly using the form on this page.

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