5.0
53 Reviews
5.0
On Google
24/7
Availability
2
Services Offered

Company Facts

City
Norfolk, VA
Address
1294 Credle Rd suit e, Virginia Beach, VA 23454
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 53 reviews across platforms.

Google Reviews
5.0
53 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
A+
Accreditation unknown
BBB rating

What customers mention most

From the 50 most recent Google reviews
Experience
professional and knowledgeable29fast response20clear communication18friendly customer service13thorough and clean10helped with insurance5reliable and dependable4fair pricing4
Services mentioned
water damage cleanup14reconstruction and repairs6inspection and reporting6carpet cleaning5mold remediation5insurance assistance5water extraction and drying3emergency mitigation3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

decolvin1
Jul 17, 2026

Great Service

Marcella Elliott
Jul 2, 2026

I called Eddie at Carpet pro.he came out right away and checked out my horrible smelling closet. We had bad water damage in our closet from the HVAC Condensation overflowing. My ceiling had steady drops of water coming through the ceiling.which ruined allot of my shoes and clothing. Unfortunately i didn’t find it right away.and I couldn’t stop the water dropping from the ceiling. Half of our closet was wet and smelling terrible. Eddie checked out the HVAC unit on our third floor. Everything around the condensation pan was wet. He ripped out all the wet insulation it filled up a huge black garbage bag. He then brought up two of his heavy duty fans which he set up to dry out the wet wood where the water had ran over the overflow condensation pan. I took Edie into my closet where the bad smell was coming from. He checked the ceiling for water condensation and the rug. Both were very wet and this was causing the smell. Eddie brought in a huge de-humidifier and another big fan. He set them both up and said that the de-humidifier would pull out any moisture that was in the ceiling and carpet. That was Saturday night! By Monday morning the saturated carpet was dry and the ceiling didn’t look like it was going to fall in anymore. Eddie came back Monday and checked out the closet and third floor and everything was dry and the smell was gone! Thank you Eddie for your quick response. If you hadn’t come out when I called you we would be spending thousands of dollars on new carpet and dry wall and labor. Eddie is the best and most trusted guy I know. If you need somebody you can trust to help you with water damage and to get things back to normal Eddie is it! We have know Eddie for over 20 years and he is amazing!

Lilit Milani
Jul 1, 2026

The Service Pro's Restoration team was great, but special shout outs to Eddie and Sam. Eddie is very experienced and knowledgeable, and he was thoughtful and kind throughout the process. Sam was professional, helpful, and very kind.

KATRINA VENABLE
Jun 19, 2026

I have worked with Eddie for almost 20 years and the work & integrity is impeccable. Being a Realtor, I need his mitigation services often and he has always come through.

Debbie Bunting
Jun 18, 2026

Our carpet has been cleaned by Eddie, ServicePro, for years! This time it was carpet & sofa. Results were amazing. Thank you Eddie!

About Service Pro's LLC

Service Pro's LLC is a water damage restoration company based in Norfolk, Virginia, with a physical location listed at 1294 Credle Rd suit e, Virginia Beach, VA 23454. The company focuses on helping homeowners and property managers recover from water incidents by providing timely, practical restoration work. Service Pro's LLC is available around the clock for emergencies, reflecting a commitment to respond whenever flooding, leaks, or other water damage occur. Their business hours are listed as open 24 hours every day of the week, which supports rapid response when situations cannot wait.

For local property owners, water damage restoration typically begins with a rapid assessment to determine the extent of intrusion and the areas of highest risk. Service Pro's LLC works to contain the damage, remove standing water, and deploy drying and dehumidification equipment to stabilize affected spaces. These initial actions reduce the likelihood of ongoing structural harm and secondary problems that can arise if moisture is left to sit. Following mitigation, restoration efforts can include cleaning, sanitizing, and coordinated planning to return spaces to a safe, usable condition.

The team places emphasis on clear communication and practical guidance throughout the restoration process. Customers often need to understand the sequence of work, the anticipated time frames for drying and restoration, and what to expect for personal property and finishes. Service Pro's LLC aims to keep property owners informed so they can make timely decisions. In many cases, that communication also includes documenting damage and the steps taken, which can help streamline interactions with insurers and other third parties when needed.

Emergency availability is a core part of the company’s service model. Flooding and burst pipes require quick action to limit damage, and Service Pro's LLC advertises 24/7 emergency response to meet those needs. Rapid arrival on site, prompt containment, and immediate drying measures are central to reducing long term repairs and preserving building materials. The company’s Google rating is 5.0 based on 53 reviews, and customer feedback commonly highlights responsiveness, professionalism, and the care taken to respect people’s homes and belongings during remediation work.

Customers have also reported appreciation for thoroughness and attention to detail, including careful cleanup and follow through to ensure that affected areas are properly dried and monitored. That focus on quality work and customer care is reflected in the consistently high rating on Google, indicating many clients felt satisfied with the outcomes. Service Pro's LLC presents itself as a resource for homeowners facing the stress of water-related emergencies, offering practical, hands-on restoration to get properties back to normal.

Local property owners seeking water damage restoration in Norfolk and the surrounding Virginia Beach area can rely on the company’s stated 24-hour availability for urgent situations. Service Pro's LLC combines immediate mitigation steps with ongoing communication and a focus on restoring affected spaces, aiming to minimize disruption and help clients recover from water incidents as smoothly as possible.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Service Pro's LLC photoService Pro's LLC photoService Pro's LLC photoService Pro's LLC photoService Pro's LLC photoService Pro's LLC photo

Frequently Asked Questions

What services does Service Pro's LLC offer?

Service Pro's LLC offers water damage restoration, mold remediation in the Norfolk, VA area.

Does Service Pro's LLC offer 24/7 emergency service?

Yes. Service Pro's LLC is available 24 hours a day, 7 days a week for emergency response.

How is Service Pro's LLC rated by customers?

Service Pro's LLC holds 5.0/5 on Google from 53 reviews, a A+ grade from the Better Business Bureau.

Is Service Pro's LLC licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Service Pro's LLC. Ask them directly for proof before hiring.

What areas does Service Pro's LLC serve?

Service Pro's LLC serves Norfolk, VA and the surrounding area, operating from 1294 Credle Rd suit e, Virginia Beach, VA 23454.

How do I contact Service Pro's LLC?

Call (757) 909-6922, visit their website, or request a free quote through Restoringly using the form on this page.

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