Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 517 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Jason O and Adam S. were fantastic. Courteous, and did an excellent job dealing with my home flooding situation. Highly recommend this company.
Robinson restoration esponded immediately when I had a flood in my house. Zaak and his crew came out that night with equipment to get things dry to prevent further damage. They are incredibly knowledgeable, efficient, and kept me informed during the whole process. Highly recommend
We got recommended to Robinsons through another company, while they were quick to come remove water from a broken pipe, a whole mess happened after. They charge drive time from WA, they add 10% overhead for the office, they refuse to use power within the house and almost require a spider box despite insurance saying no. Thankfully they did remove that off my bill, but schedule wise it’s when they want. They are so slow to work with insurance, we somehow had a mirror disappear and no one has yet to fix that issue. You have to push to get things done in a timely manner. Their sister rebuild company BCC isn’t any better either. Would never recommend! Lastly, Selene from accounting will call and harass you about your review because she thinks you’re wrong. Despite this being my opinion on services, I received.
Thanks to Adam Shultz who prepared our basement bath and room after a leak. Working after normal hours on a Friday evening, Adam's hard work was much appreciated.
Amazing service from Robinson restoration, had a pipe in our crawlspace cause some damage, Zaak came out to do the clean up, was highly impressed with his work.
About Robinson Restoration - Portland & Vancouver
Robinson Restoration - Portland & Vancouver is a restoration provider based in Vancouver, Washington, with a physical location at 10616 NE 124th Ave. The company addresses property emergencies and recoveries for both residential and commercial clients, offering water damage restoration, mold remediation, fire damage restoration, and sewage cleanup. As indicated by its Google presence, the company positions itself as a local resource for cleanup and recovery when properties have been compromised by water, fire, mold, or sanitary events.
Emergency availability is a defining part of the service offering. Robinson Restoration is available 24 hours a day, seven days a week, and lists continuous hours of operation for every day of the week. For property owners facing sudden leaks, flooding, smoke damage, or hazardous contamination, that around-the-clock accessibility supports a rapid on-site response aimed at limiting further harm and beginning stabilization as soon as possible.
Water damage restoration work typically involves an initial assessment to identify the source and extent of water intrusion, followed by moisture extraction, structural drying, and measures to reduce the risk of secondary damage. For situations involving sanitary waste, sewage cleanup is listed among the services, and local property owners can expect containment and cleanup steps that address contamination risks while preparing affected spaces for repair. Communication about the scope of work and the practical next steps is described by customers as an important part of easing the disruption that water events cause.
Mold remediation services are presented as part of a coordinated approach to addressing both visible growth and conditions that encourage recurrence. For homeowners and building managers, remediation generally includes inspection, containment to prevent cross-contamination, removal of affected materials where appropriate, and follow-up cleaning to help restore healthy indoor air quality. Robinson Restoration’s approach, as reflected in customer sentiments, emphasizes clear explanation of the process and attentiveness to protecting the rest of the property during remediation.
Fire damage restoration work focuses on stabilization, debris removal, soot and smoke residue cleanup, and deodorization to make spaces safe and more functional following an event. Property owners often need help coordinating mitigation steps so that rebuilding and repairs can proceed smoothly. The company’s services are positioned to support those transitional stages, helping to manage immediate hazards and preparing a path forward for reconstruction specialists or building contractors.
Robinson Restoration’s Google rating of 4.9 from 517 reviews points to consistent customer appreciation for prompt, communicative, and courteous service. Reviewers highlight prompt emergency response, clear communication about work and timelines, careful protection of personal property, and thorough cleanup. For residents and business owners in the Vancouver and Portland area dealing with water, mold, smoke, or sewage incidents, Robinson Restoration presents itself as a reachable, 24/7 partner that focuses on restoring safety and comfort while guiding clients through the mitigation and cleanup process.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Contents Processing TechnicianVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Health and Safety TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
Photos



Frequently Asked Questions
What services does Robinson Restoration - Portland & Vancouver offer?
Robinson Restoration - Portland & Vancouver offers water damage restoration, mold remediation, fire damage restoration in the Vancouver, WA area.
Does Robinson Restoration - Portland & Vancouver offer 24/7 emergency service?
Yes. Robinson Restoration - Portland & Vancouver is available 24 hours a day, 7 days a week for emergency response.
How is Robinson Restoration - Portland & Vancouver rated by customers?
Robinson Restoration - Portland & Vancouver holds 4.9/5 on Google from 517 reviews.
Is Robinson Restoration - Portland & Vancouver licensed and insured?
Restoringly has not verified licensing or insurance for Robinson Restoration - Portland & Vancouver, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does Robinson Restoration - Portland & Vancouver serve?
Robinson Restoration - Portland & Vancouver serves Vancouver, WA and the surrounding area, operating from 10616 NE 124th Ave, Vancouver, WA 98682.
How do I contact Robinson Restoration - Portland & Vancouver?
Call (360) 947-2738, visit their website, or request a free quote through Restoringly using the form on this page.
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