5.0
204 Reviews
5.0
On Google
24/7
Availability
3
Services Offered

Company Facts

City
Grand Rapids, MI
Address
380 Stone Falls Dr, Ada, MI 49301
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 204 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response22Clear communication19Attention to detail15Respectful and courteous15Professional crew14Knowledgeable staff5Worked with insurance4Fair pricing3
Services mentioned
Water damage cleanup31Structural drying10Mold remediation4Insurance claim support4Removed damaged items3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Stephanie Courcy
Jul 22, 2026

Spencer and his crew did a fantastic job cleaning up water damage at our house. They were meticulous, friendly, and thorough. Highly recommend!

Carolyn Buzby
Jun 25, 2026

We contacted Spencer and his team after our home experienced a major water damage incident. They did an absolutely fantastic job and I am so grateful we found them! Spencer was extremely professional and made sure to walk me through the entire process from start to finish. He was extremely responsive and answered all of my questions along the way in a timely manner. I never once felt out of the loop or uncertain about how things were progressing. Would highly recommend this company to anyone needing mitigation work done on their home!

Elaine Boonenberg
May 28, 2026

Five stars all around and love that they are a local small business! From communication upfront and throughout to the final result, fantastic experience. Luckily I’m not very familiar with water issues. Spencer and team gave me peace of mind being so knowledgeable and helpful. They came out so quickly, were very professional and took such care when removing baseboards (even removed all the nails!) and flooring. Couldn’t recommend them more!

Groovy Loopy
May 1, 2026

Absolutely amazing! Start to finish the entire process was professional. Communication and explanations of the process was top notch. The team at Riverside Restoration is outstanding!

Crystal Cummings
Apr 30, 2026

When your basement floods it's never fun, but Riverside Restoration came through and really worked hard for us to get it cleaned up, dried out and gave wonderful yet attainable recommendations for repairs, mold prevention, tile cleaning, and ways to prevent potential future water damage. Spencer and his team were very professional, transparent about the work timeline and price, communicated well and in a timely manner, generally very easy to work with and we felt very comfortable with them in our home. Sometimes you don't know who you're inviting in, but we had a great peace of mind! I would definitely call them again if we need it-which I hope we never do-but it's good to know who to call if we need it! We had basement flooding in a prior home and Riverside Restoration isn't even comparable to the business we utilized before. Put their number in your contacts, just in case!!

About Riverside Restoration

Riverside Restoration is a water damage restoration company based in Grand Rapids, Michigan, with a physical location at 380 Stone Falls Drive, Ada, MI 49301. The company focuses on helping property owners recover from water-related incidents, offering services that address the immediate and follow-up needs that come with leaks, flooding, and other water intrusion. Riverside Restoration presents itself as a local resource for homeowners and property managers who require professional attention when water compromises a living or working space.

The core of Riverside Restoration’s work is water damage restoration, a service that typically begins with a thorough assessment of affected areas. Technicians evaluate the source and extent of water intrusion, identify materials that may need removal, and plan the steps necessary to stabilize the property. For local property owners, that process often includes water extraction, drying and dehumidification to remove residual moisture, and cleaning to reduce the risk of secondary issues. The focus is on returning interiors to a safe and recoverable condition while limiting the scope of damage.

Riverside Restoration is available 24 hours a day, seven days a week for emergencies. This around the clock availability is a core fact about how the business operates, ensuring that when unexpected water events occur outside regular business hours, there is a resource to contact. Emergency availability is especially important when standing water, active leaks, or rapidly spreading moisture threaten structural elements or personal property, and Riverside Restoration makes that continuous accessibility clear in its stated hours.

Customer feedback, as reflected by online ratings, indicates a strong level of satisfaction. Riverside Restoration holds a 5.0 Google rating based on 204 reviews. That rating represents a consistent positive experience reported by those who have chosen the company for water damage work, and it underscores the importance local clients place on reliable outcomes during stressful situations.

As a company with a fixed address in Ada and a focus on Grand Rapids, Riverside Restoration serves the community by concentrating on water damage challenges that local properties commonly face. Their service offering is relevant to a range of properties, from single-family homes to multi-unit or commercial spaces, wherever water infiltration threatens building components and contents. They aim to address both the visible damage and the moisture that can lead to longer term problems if not properly managed.

For Grand Rapids area property owners seeking assistance after a water incident, Riverside Restoration presents a clear proposition: a local presence, a singular focus on water damage restoration, and 24/7 emergency availability. Those priorities speak to the practical needs of people coping with water damage, offering an accessible option when immediate steps are necessary to protect a property and begin recovery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

Riverside Restoration photoRiverside Restoration photoRiverside Restoration photoRiverside Restoration photoRiverside Restoration photoRiverside Restoration photo

Frequently Asked Questions

What services does Riverside Restoration offer?

Riverside Restoration offers water damage restoration, mold remediation, fire damage restoration in the Grand Rapids, MI area.

Does Riverside Restoration offer 24/7 emergency service?

Yes. Riverside Restoration is available 24 hours a day, 7 days a week for emergency response.

How is Riverside Restoration rated by customers?

Riverside Restoration holds 5.0/5 on Google from 204 reviews.

Is Riverside Restoration licensed and insured?

Restoringly has not verified licensing or insurance for Riverside Restoration, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Riverside Restoration serve?

Riverside Restoration serves Grand Rapids, MI and the surrounding area, operating from 380 Stone Falls Dr, Ada, MI 49301.

How do I contact Riverside Restoration?

Call (616) 675-0110, visit their website, or request a free quote through Restoringly using the form on this page.

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