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Reviews Across the Web
Aggregated rating of 4.7/5 from 163 reviews across platforms.
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From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
★★★★★ Outstanding Service & Exceptional Quality – A Complete Lifesaver After a Flood! When USAA assigned this team to handle our home restoration after a flood, we were naturally stressed. However, from day one, they completely turned the situation around and exceeded every expectation we had. They also jumped on the opportunity to get us scheduled sooner and the work started. Despite having to drive extensive distances just to get to our house, the crew was consistently punctual, professional, and reliable. Communication was effortless from start to finish—they kept us informed at every single step of the restoration process, so we were never left guessing about timelines, next steps, or progress. The quality of the work itself was top-notch. What impressed me most was their incredible attention to detail; they made sure every element of the job was completed to perfection without me ever having to point things out or ask. On the rare occasion that a question came up, they addressed it promptly, thoroughly, and answered all of my questions with patience and total transparency. A huge shoutout to Kris, RJ, Jeff, Lizzie, Stephanie, Danny, Julia, Sebastian, and Wyatt! Each one of them was incredible to work with, respectful of our home and our frenchie and shitzu who kept them company. If you are looking for a contractor that delivers exceptional craftsmanship, rock-solid communication, and true peace of mind, look no further. I cannot recommend them highly enough!
Kris and Rj were amazing to work with. Their crew were also great: Sydney Lizzy Brittany Sebastian Ty The only reason I docked a star was because of the construction debris (nails, screws, and sawdust) not cleaned up by the crew after they finished. Otherwise they did a good job. Mostly I appreciate Kris for his great communication during the process.
RestorX did the "unplanned remodel" of my bathroom after a leak caused water damage in the floor. RJ and Kris, the project managers, were fantastic - friendly, polite, professional, and responsive. And all of the people who came to do work at the house were great too - Aaron, Wiatt, Lizzy, Julia, Allie, and especially Jesse, Danny, and Jeff.
We had severe water damage in our kitchen, Restorx sent a crew immediately to address the issue and get us the kitchen we always dreamed of. Crew was on time and thorough with scheduling and letting us know when people would be performing work in our home and kept it clean on a daily basis. Would highly recommend to anyone Special thanks to Kris, rj, jeff, danny, caden, edwin, aaron and alex
Huge thanks to Restorx! Caden and his team far exceeded our expectations with their top-notch professionalism and work ethic (worked until 4am the first day). Even under brutal conditions—near 100-degree heat and intense noise—they did everything possible to keep us comfortable. They were punctual, communicated perfectly, took care of our plants, even reminded us to water them before leaving for the final time, and most importantly, saved our hard oak wood floors from being demolished. Phenomenal job by Caden, Edwin, Wiatt, and Sebastian!
About RESTORx of Washington
RESTORx of Washington is a restoration company based in Tacoma, Washington, with a business address at 1307 W Valley Hwy N Ste 107, Auburn, WA 98001. The firm focuses on helping property owners recover from moments of crisis by offering emergency restoration, damage removal and reconstruction services. Its approach is practical and service-oriented, intended to guide homeowners and property managers through the immediate cleanup and the longer process of bringing a property back to a usable condition.
The company’s core services are water damage restoration and fire damage restoration. Water damage work typically involves assessing affected areas, removing standing water, drying and dehumidifying structures, and addressing potential sources of mold growth, all with the goal of stabilizing the property and limiting further deterioration. Fire damage restoration generally covers removal of charred materials, cleaning of smoke and soot residue, odor mitigation, and coordination of repairs needed to restore structural and aesthetic elements of the building. In both cases, RESTORx of Washington aims to manage the sequence of tasks that local property owners need after a damaging event.
RESTORx of Washington positions itself to respond to urgent situations, and it is available 24 hours a day for emergencies. The business hours reflect continuous availability every day of the week, which supports property owners who face sudden water intrusions or fire-related incidents outside normal business times. This round the clock accessibility is central to its role as an emergency restoration provider and helps ensure that mitigation steps can begin promptly to reduce the scope of damage.
Beyond initial mitigation, the company provides damage removal and reconstruction services to take projects from cleanup through rebuilding. Damage removal includes clearing debris and removing unsalvageable materials so that restoration professionals can work from a clean, stabilized environment. Reconstruction services address the repairs and rebuilds necessary to return a property to service, coordinating the sequence of demolition, repair, and finishing work. That continuity from immediate restoration to reconstruction can be important for property owners who prefer a single point of contact during a complex recovery process.
RESTORx of Washington is a highly rated provider on Google, with a 4.7 rating based on 163 reviews. That rating reflects the experiences captured by customers who have used the company’s services. The business description on Google highlights the company’s focus on emergency restoration and reconstruction, underscoring its role in responding to urgent property damage and following through with needed repairs.
For property owners in Tacoma and the surrounding communities who encounter water or fire damage, RESTORx of Washington presents itself as a continuously available option for emergency restoration, damage removal and reconstruction. With a presence listed in Auburn and a base in Tacoma, the company’s messaging emphasizes preparedness to handle urgent restoration needs at any hour.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Health and Safety TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does RESTORx of Washington offer?
RESTORx of Washington offers water damage restoration, fire damage restoration in the Tacoma, WA area.
Does RESTORx of Washington offer 24/7 emergency service?
Yes. RESTORx of Washington is available 24 hours a day, 7 days a week for emergency response.
How is RESTORx of Washington rated by customers?
RESTORx of Washington holds 4.7/5 on Google from 163 reviews, 5.0/5 on Yelp.
Is RESTORx of Washington licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for RESTORx of Washington. Ask them directly for proof before hiring.
What areas does RESTORx of Washington serve?
RESTORx of Washington serves Tacoma, WA and the surrounding area, operating from 1307 W Valley Hwy N Ste 107, Auburn, WA 98001.
How do I contact RESTORx of Washington?
Call (800) 767-2394, visit their website, or request a free quote through Restoringly using the form on this page.
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