5.0
148 Reviews
5.0
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
1305 N 5th Ave, Caldwell, ID 83605
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 148 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Professional and experienced34Quick response18Clear communication17Friendly and respectful12Attention to detail11Organized and clean6Went above and beyond6Honest and trustworthy4
Services mentioned
Water removal and drying6Flooring installation5Crawl space repair5Mold remediation5Reconstruction and restoration5

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

aidan tracy
Jul 21, 2026

Renee did a great job with the touch ups and restoring our shower! We would definitely use Restorex again if we need another shower and bathroom fixed or custom designed! Jose did an excellent job installing the tile shower we picked out. We couldn't be happier!

Murry Walton
Jun 26, 2026

Rene does great work. He is a craftsman that is careful and caring about his work. He has my highest recommendation. Chase did an outstanding job fixing up our kitchen and setting up the structure to support our new granite countertops. Like Rene, he is a careful and thoughtful craftsman that gave us good advice and suggestions for various fixes the kitchen needed.

Julie Of Idaho
Jun 26, 2026

Renae and Chase did great work.

Maria Rodriguez
Jun 22, 2026

I had a pretty significant water loss. From the start to the finish Sergio was very responsive to all my questions, concerns and requests. Sergio took his time to explain all steps him and his crew would take to complete the job. The Crew did a great job in getting the affected area cleared and dry, they removed all damaged cabinetry and placed fans to get the area dry. Once the job was completed I met with Sergio and he explained every step that was going to be taken place. Sergio communicated with the adjuster to get me a fair amount to repair the damages. Overall Restorex is a very professional company all my expectation were met. I highly recommend Restorex for and losses that may accrue in your home, this company is great and fast.

Bianca Betancourt
Jun 9, 2026

Renee and Chase did a great job remodeling our bathroom. They worked diligently and were very professional. It felt as if no one was there working. They always came in our home with a smile.

About RESTOREX

RESTOREX is a professional cleanup company based in Caldwell, Idaho, offering water damage restoration, mold remediation, and fire damage restoration at 1305 N 5th Ave. The company describes its core focus as cleanup for water, fire and mold damage and leaks, and this focus is reflected in the services it provides to local homeowners and property managers. RESTOREX holds a 5.0 Google rating from 148 reviews, a reflection of consistent customer satisfaction in the community. The tone of the business is professional and customer centered, with an emphasis on restoring properties and helping occupants return to normal after disruptive events.

Emergencies do not follow a schedule, and RESTOREX is available twenty four hours a day, seven days a week for urgent situations. Its operating hours are listed as open 24 hours each day, which supports quick response for burst pipes, significant leaks, sudden mold discoveries, or fire-related damage. Rapid arrival and timely initial assessment are important steps in limiting further damage, and the firm makes around the clock availability central to its service offering.

For water damage restoration, RESTOREX works to stabilize affected areas, remove standing water, and begin drying and dehumidification to prevent secondary problems. Restoration typically includes an initial inspection to identify the source and extent of water intrusion, water extraction and drying measures, and monitoring of moisture levels until affected materials reach safe thresholds. During mitigation, efforts to protect unaffected parts of the home and the client s belongings are standard practice, helping to reduce disruption to daily life while repairs progress.

Mold remediation services focus on identification and containment of affected areas, removal of mold growth where necessary, and cleaning to limit airborne spores and cross contamination. A methodical approach helps property owners understand what is being done to address underlying moisture issues that foster mold, and remediation work is coordinated to minimize spread and protect occupants during the process. Restorative steps may include targeted cleaning of surfaces, removal of contaminated materials when required, and follow up checks to confirm that remediation objectives have been met.

Fire damage restoration at RESTOREX centers on cleanup, stabilization, and preparing a property for repair and rebuilding. Fire incidents often produce soot, smoke odor, and compromised building materials, and restoration work includes removal of debris, thorough cleaning of affected surfaces, and measures to control odors. Throughout fire-related projects the focus is on making spaces safe and manageable for the next stages of reconstruction, while respecting the property and personal items during recovery efforts.

Customers consistently note professionalism, attention to detail, and respectful care for homes during restoration work. Review themes reflect careful workmanship, protective practices to keep undamaged areas clean, and clear coordination throughout projects. RESTOREX aims to provide responsive, hands on support to Caldwell area property owners when water, mold or fire issues arise, and remains available around the clock at its Caldwell location for emergency needs.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State Licensed
  • Fully Insured
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

RESTOREX photoRESTOREX photoRESTOREX photoRESTOREX photo

Frequently Asked Questions

What services does RESTOREX offer?

RESTOREX offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Caldwell, ID area.

Does RESTOREX offer 24/7 emergency service?

Yes. RESTOREX is available 24 hours a day, 7 days a week for emergency response.

How is RESTOREX rated by customers?

RESTOREX holds 5.0/5 on Google from 148 reviews, 5.0/5 on Yelp.

Is RESTOREX licensed and insured?

RESTOREX states on its website that it is state licensed and insured. It also lists these certifications: IICRC Certified.

What areas does RESTOREX serve?

RESTOREX serves Caldwell, ID and the surrounding area, operating from 1305 N 5th Ave, Caldwell, ID 83605.

How do I contact RESTOREX?

Call (208) 614-0141, visit their website, or request a free quote through Restoringly using the form on this page.

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