Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 47 reviews across platforms.
What customers mention most
From the 40 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I reached out to Restoration 1 for my father, who was feeling overwhelmed by his first home insurance claim. Bob's estimate stood out as the most reasonable we received, and once he got involved, the entire process became much smoother and faster. He took charge of communicating with the insurance adjuster and always kept us CC'd on emails, ensuring that their approval of additional concerns that arose during the process went smoothly. The crew was genuinely friendly, professional, and respectful. They kept my father informed every step of the way and even engaged him in friendly chat during their breaks, which helped him feel at ease. We're really pleased with the service and the work Restoration 1 provided. We would happily recommend them and would definitely consider working with them again for future projects.
This was my second time working with Restoration 1 and I am so happy I did. From a water remediation perspective and remodeling of my Kitchen, the entire restoration 1 team was professional, prompt, and easy to work with. Shoutouts to the whole team, Andy, Frengi, James, and Bob the owner. Would HIGHLY recommend.
Arrived when they said they would, did what they said they would and charged what they said they would. Very satisfied and definitely happy to recommend
Prompt and communicative with the bonus of general contracting. Restoration 1 has been able to connect me to professionals for other needs in the house.
The Restoration team were professional and on time; cleaned up after themselves and treated my home with respect. Top notch!
About Restoration 1 of Springfield MA
Restoration 1 of Springfield MA is a local restoration company based at 226 Pearl St #1l in Springfield, Massachusetts, focused on helping homeowners and property managers recover from water and fire incidents. The company prides itself on being available around the clock, with 24 hour emergency service every day of the week. With a strong community reputation reflected in a 4.9 Google rating from 47 reviews, Restoration 1 positions itself as a responsive partner when urgent property damage requires immediate attention.
When water damage strikes, Restoration 1 offers rapid mitigation to limit further loss and begin the recovery process. Typical water damage work for local property owners includes emergency extraction, structural drying and dehumidification, moisture mapping and monitoring, and stabilization of affected areas to prevent secondary damage. Restoring a property often involves assessing affected materials, removing standing water and excess moisture, and coordinating ongoing drying and repair efforts until the built environment is returned to a safe and stable condition.
For fire damage, the company addresses the complex challenges that follow flames and smoke. Fire restoration work generally involves securing and stabilizing the property, removing soot and debris, cleaning and deodorizing affected spaces and contents, and assessing structural and cosmetic damage. Restoration 1 aims to help owners and tenants manage the immediate safety concerns while planning the cleanup and recovery steps that reduce long term impacts on the building and its contents.
Clients consistently note the company’s responsiveness and clear communication during stressful events. Review themes emphasize prompt arrival for emergency calls, thorough and professional work practices, and daily updates when projects are underway. The team strives to deliver timely estimates and keep property owners informed through each phase of mitigation and restoration, helping to reduce uncertainty while recovery is in progress.
Restoration 1 also works with property owners who are navigating insurance processes related to water and fire claims. Staff often coordinate with insurers on behalf of clients, supplying documentation and updates needed for claims handling. This support is offered in addition to the hands on restoration tasks, so owners know the technical work and administrative steps are being attended to concurrently.
Available 24 hours a day, seven days a week, Restoration 1 of Springfield MA emphasizes prompt emergency response and professional care for water and fire damage. Property owners in Springfield and the surrounding area can expect a team focused on practical recovery steps, clear communication, and attention to detail throughout the restoration process.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Restoration 1 of Springfield MA offer?
Restoration 1 of Springfield MA offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Springfield, MA area.
Does Restoration 1 of Springfield MA offer 24/7 emergency service?
Yes. Restoration 1 of Springfield MA is available 24 hours a day, 7 days a week for emergency response.
How is Restoration 1 of Springfield MA rated by customers?
Restoration 1 of Springfield MA holds 4.9/5 on Google from 47 reviews, 1.0/5 on Yelp.
Is Restoration 1 of Springfield MA licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Restoration 1 of Springfield MA. Ask them directly for proof before hiring.
What areas does Restoration 1 of Springfield MA serve?
Restoration 1 of Springfield MA serves Springfield, MA and the surrounding area, operating from 226 Pearl St #1l, Springfield, MA 01105.
How do I contact Restoration 1 of Springfield MA?
Call (413) 337-3715, visit their website, or request a free quote through Restoringly using the form on this page.
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