4.9
214 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Grand Rapids, MI
Address
4334 Brockton Dr SE Ste A, Grand Rapids, MI 49512
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 214 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response24Clear communication24Professional and knowledgeable21Friendly customer service12Helped with insurance7Regular updates6Thorough attention to detail5Fair pricing3
Services mentioned
Water extraction and drying22Inspection and assessment10Emergency response8Reconstruction and repairs8Content removal and protection4Drying equipment setup4Burst pipe mitigation4Mold inspection and remediation3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Allison Saldivar
Jul 23, 2026

The team at Restoration 1 was the absolute best when my water heater broke and flooded our basement. Sean came out right away, on a weekend no less, and set up fans and humidifiers to dry out the basement. Sean and Hayden continued to come to our house everyday until the basement was dry. Restoration 1’s technicians and customer service is top notch. They will always be my go to call for restoration needs!

Kim Smith
Jul 21, 2026

Jadyn and crew did a marvelous job even in all this humidity and 90 degree weather. Matt was also great to work with he expedited the job and got our property restored quickly. I will be saving your contact information for the next service of restoration. Thank you guys! Kim

Ashlee N
Jul 20, 2026

I had a great experience with Restoration 1! They helped repair my kitchen after water damage and worked with my insurance to get everything fixed back up the way it was. Both Dan and Matt were very helpful and professional from start to finish on this project. Thank you again!

Robert Bonner
Jul 20, 2026

From the first phone call to the final project inspection, Restoration 1 was outstanding to work with. On the day of our basement backup, Whitney was incredibly responsive and reassuring, quickly answering my calls and getting the process started. Jayden, Hayden, Marco, and Jake handled the cleanup efficiently, professionally, and with great respect for our home. The buildback process was smooth from start to finish, with clear communication throughout. We're thrilled with the quality of the finished work and wouldn't hesitate to recommend Restoration 1 to anyone dealing with water damage or a similar restoration project.

Robert Hoff
Jul 20, 2026

When called Restoration1 arrived promptly with thr right equipment and went right to work. Their efforts continued daily until sensors confirmed the moisture levels had been reduced to acceptable levels. All damaged furnishings and content was removed, damaged flooring, walls, and flooring removed. Team included Supervisor Marco, remediation team Anthony, Jake, RJ, Sean, Jadyn, Taaron, Hayden, Braden, Eric, and Whitney.

About Restoration 1 of Grand Rapids

Restoration 1 of Grand Rapids is a local disaster recovery team serving Grand Rapids, Michigan from its Brockton Drive location. The company focuses on restoring properties affected by water, fire, and mold, assisting homeowners and property managers through the practical steps of recovery. Customers have rated the business highly, with an average Google rating of 4.9 based on 214 reviews, reflecting consistent satisfaction with the services provided.

Available around the clock, Restoration 1 of Grand Rapids operates 24 hours a day, seven days a week for emergency calls. This continuous availability is intended to help local property owners begin the recovery process as soon as possible after an incident. The team responds to a wide range of urgent situations, whether a flooded basement, visible mold growth, or damage caused by a fire.

Water damage restoration typically begins with a careful inspection to assess the scope of the loss and potential hazards. For affected properties, services generally include water extraction, drying and dehumidification, cleaning of affected materials, and steps to prevent further damage and microbial growth. Restoration 1 of Grand Rapids helps guide property owners through these stages with practical, hands-on work to stabilize the environment and reduce long term impacts.

Mold remediation services address visible mold and conditions that promote mold growth. The process often involves an assessment to locate contamination, containment to limit spread, removal or cleaning of mold-impacted materials, and cleaning of surfaces and affected areas. The team aims to restore indoor environments to a safer and more comfortable condition, while offering recommendations to help property owners reduce the chance of recurrence.

Fire damage restoration involves more than repairing burned materials. Properties affected by fire commonly require soot and smoke residue removal, cleaning and deodorization to address persistent odors, and attention to water and moisture issues caused by firefighting efforts. Restoration 1 of Grand Rapids works to recover spaces impacted by fire in a way that addresses both visible damage and secondary effects on the property.

Serving the Grand Rapids community from 4334 Brockton Dr SE Ste A, Restoration 1 of Grand Rapids positions itself as a practical resource when disaster strikes. The team focuses on restoring habitability and minimizing further loss through hands-on mitigation and cleanup. For anyone facing water, mold, or fire damage, the company’s around-the-clock availability and the high customer ratings offer tangible indicators that local property owners receive attentive, professional restoration services.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
  • IICRC: Color Repair TechnicianVerified 2026-08-05
  • IICRC: Contents Processing TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
  • IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Restoration 1 of Grand Rapids photo

Frequently Asked Questions

What services does Restoration 1 of Grand Rapids offer?

Restoration 1 of Grand Rapids offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Grand Rapids, MI area.

Does Restoration 1 of Grand Rapids offer 24/7 emergency service?

Yes. Restoration 1 of Grand Rapids is available 24 hours a day, 7 days a week for emergency response.

How is Restoration 1 of Grand Rapids rated by customers?

Restoration 1 of Grand Rapids holds 4.9/5 on Google from 214 reviews, 4.0/5 on Yelp.

Is Restoration 1 of Grand Rapids licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Restoration 1 of Grand Rapids. Ask them directly for proof before hiring.

What areas does Restoration 1 of Grand Rapids serve?

Restoration 1 of Grand Rapids serves Grand Rapids, MI and the surrounding area, operating from 4334 Brockton Dr SE Ste A, Grand Rapids, MI 49512.

How do I contact Restoration 1 of Grand Rapids?

Call (616) 300-1133, visit their website, or request a free quote through Restoringly using the form on this page.

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