4.8
141 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Frederick, MD
Address
5301 Enterprise St Suite A, Eldersburg, MD 21784
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 141 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Professional staff21Quick response18Clear communication14Thorough cleanup10Respectful staff9Reliable service5Emergency availability5Insurance assistance4
Services mentioned
Water damage cleanup17Drying equipment setup6Carpet drying6Debris removal6Demolition work5Emergency response5Insurance coordination4Contents handling4

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Elaine McClearn
Aug 4, 2026

Technicians were polite and knowledgeable. They were respectful of the home and exhibited care.

Pete McDevitt Show
Jul 13, 2026

EXCELLENT SERVICE.....AGAIN!! This company continues to impress me every time I call them

Joe Barbera
Jul 4, 2026

It was our first flood that caused water damage and didn't know exactly what to expect. We learned of R1 from our State Farm agent and called them immediately. We received a quick call back from Lynette who explained what we needed to do and had her team out within 24 hours. Lynette and the remediation team did the tests and measurements, setup the equipment and had our kitchen and dining area (cabinets and hardwood floor) equipped to minimize/eliminate water and mold. We then had to begin our claim with SF and based on R1's terrific response, we decided to use them for the restoration work. I will separately review that experience. Bottom line, we were totally impressed with their effort and customer service. Yes, we would use them again and hope that we NEVER would have to do this again! UPDATE - We needed R1 for another small bit of work and again they performed flawlessly. Our experience with Lynette, Mac and the team was excellent. Really appreciated their responsiveness and support.

Andrei Mino
Jul 3, 2026

Very professional. Came on short notice. This is our second time dealing with them and their excellent service was the reason we returned to them

Kathy F
Jul 2, 2026

All the men involved in working with me were considerate of my property while working in my home. They were very professional at all times. I would recommend this company to everyone.

About Restoration 1 of Central Maryland

Restoration 1 of Central Maryland provides water damage restoration services for homeowners and property managers in the Frederick area, operating from an Eldersburg address at 5301 Enterprise St Suite A, Eldersburg, MD 21784. The company is available around the clock for emergencies, with business hours listed as open 24 hours every day. That 24/7 availability is a central part of how local property owners turn to the company when water incidents occur outside normal business hours.

The work the company performs reflects the typical steps needed to address water intrusion and its effects. Initial inspections and moisture assessments help define affected areas. Technicians place extraction and drying equipment, monitor progress with moisture meters, and work to remove standing water and accelerate drying to limit secondary damage. For owners facing wet carpets, saturated drywall, or basement flooding, these practical actions are the core of the restoration response they offer.

Customers frequently note the company’s responsiveness and professionalism when contacting the business for emergencies. Review themes praise prompt arrival for urgent situations, thorough cleanup and drying procedures, and care taken to protect a homeowner’s property during on-site work. Staff are described as courteous and professional, and communication with the office is often highlighted as clear and helpful during mitigation. These strengths contribute to a strong online reputation, with a 4.8 Google rating based on 141 reviews.

At the same time, some feedback indicates areas where experiences have varied. A number of customers have reported delays in receiving follow-up documentation such as mitigation reports or invoices, and a few have expressed concerns about timing for reconstruction or final repairs after initial mitigation. Prospective clients should be aware that, while emergency response and on-site mitigation are often praised, follow-through on paperwork and later stages of remediation have produced mixed impressions among reviewers.

For local property owners considering water damage restoration, Restoration 1 of Central Maryland represents an option that emphasizes emergency availability and hands-on mitigation work. The company’s capabilities align with the immediate needs of water-damaged homes, from extraction and drying to moisture monitoring and debris removal. Potential clients will likely appreciate the around-the-clock access during urgent events, and may wish to discuss documentation timelines and project completion expectations up front to ensure clarity throughout the restoration process.

Overall, Restoration 1 of Central Maryland is positioned as a responsive provider of water damage restoration services in the Frederick and Eldersburg area, with many customers noting professionalism and effective on-site work, and some noting opportunities for improvement in post-mitigation communication and paperwork delivery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

Restoration 1 of Central Maryland photo

Frequently Asked Questions

What services does Restoration 1 of Central Maryland offer?

Restoration 1 of Central Maryland offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Frederick, MD area.

Does Restoration 1 of Central Maryland offer 24/7 emergency service?

Yes. Restoration 1 of Central Maryland is available 24 hours a day, 7 days a week for emergency response.

How is Restoration 1 of Central Maryland rated by customers?

Restoration 1 of Central Maryland holds 4.8/5 on Google from 141 reviews, 3.6/5 on Yelp.

Is Restoration 1 of Central Maryland licensed and insured?

Restoringly has not verified licensing or insurance for Restoration 1 of Central Maryland, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Restoration 1 of Central Maryland serve?

Restoration 1 of Central Maryland serves Frederick, MD and the surrounding area, operating from 5301 Enterprise St Suite A, Eldersburg, MD 21784.

How do I contact Restoration 1 of Central Maryland?

Call (443) 912-5400, visit their website, or request a free quote through Restoringly using the form on this page.

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