4.8
141 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
5301 Enterprise St Suite A, Eldersburg, MD 21784
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 141 reviews across platforms.

Most Recent Reviews

Joe Barbera
Jul 4, 2026

It was our first flood that caused water damage and didn't know exactly what to expect. We learned of R1 from our State Farm agent and called them immediately. We received a quick call back from Lynette who explained what we needed to do and had her team out within 24 hours. Lynette and the remediation team did the tests and measurements, setup the equipment and had our kitchen and dining area (cabinets and hardwood floor) equipped to minimize/eliminate water and mold. We then had to begin our claim with SF and based on R1's terrific response, we decided to use them for the restoration work. I will separately review that experience. Bottom line, we were totally impressed with their effort and customer service. Yes, we would use them again and hope that we NEVER would have to do this again! UPDATE - We needed R1 for another small bit of work and again they performed flawlessly. Our experience with Lynette, Mac and the team was excellent. Really appreciated their responsiveness and support.

Kathy F
Jul 2, 2026

All the men involved in working with me were considerate of my property while working in my home. They were very professional at all times. I would recommend this company to everyone.

Jim Crotty
Apr 3, 2026

We had a hot water heater failure late on a Saturday night. Ryan at restoration 1 was able to work with us that evening and have a crew out the next day. The crew followed up two times and were very efficient and professional. I would strongly recommend this company to anyone having the unfortunate experience of having a deal with a water leak.

K B
Mar 13, 2026

Communcations issues. I had to pry information from them. Info is not offered. They dont tell you what to expect. They also dont “restore anything. They left after taking the drying equipment and tearing down barriers. I asked well what now? They said we’ve done our part. Now you need to hire another company to actually restore everything. They dried my house and sprayed the mold and then left me. I am left wondering how this is a “restoration “ company. They restored nothing. I have to call another contractor to do the actual restoring. In other words this is not an all in one company. Just know that when you hire them UPDATE: Restoration 1 called me to follow up on this review. I explained my situation and I was told they appreciated my feedback and would take necessary steps to improve on this. ALSO: I was informed that they actually do "rebuilds"-the actual term-but unfortunately were so behind that they have to refer to other contractors at this time. I felt it necessary to update this review because I believe in fairness. I just wish I had known that sooner because I wouldnt have felt abandoned.

Rachael Smith
Mar 2, 2026

Mike and his crew were very professional, and very polite while providing great service. I enjoyed working with this company. Any time I had an issue it was super easy to get in contact with someone, and the problem was quickly resolved. I would definitely recommend this company and use them in the future.

About Restoration 1 of Central Maryland

Restoration 1 of Central Maryland provides water damage restoration services for homeowners and property managers in the Frederick area, operating from an Eldersburg address at 5301 Enterprise St Suite A, Eldersburg, MD 21784. The company is available around the clock for emergencies, with business hours listed as open 24 hours every day. That 24/7 availability is a central part of how local property owners turn to the company when water incidents occur outside normal business hours.

The work the company performs reflects the typical steps needed to address water intrusion and its effects. Initial inspections and moisture assessments help define affected areas. Technicians place extraction and drying equipment, monitor progress with moisture meters, and work to remove standing water and accelerate drying to limit secondary damage. For owners facing wet carpets, saturated drywall, or basement flooding, these practical actions are the core of the restoration response they offer.

Customers frequently note the company’s responsiveness and professionalism when contacting the business for emergencies. Review themes praise prompt arrival for urgent situations, thorough cleanup and drying procedures, and care taken to protect a homeowner’s property during on-site work. Staff are described as courteous and professional, and communication with the office is often highlighted as clear and helpful during mitigation. These strengths contribute to a strong online reputation, with a 4.8 Google rating based on 141 reviews.

At the same time, some feedback indicates areas where experiences have varied. A number of customers have reported delays in receiving follow-up documentation such as mitigation reports or invoices, and a few have expressed concerns about timing for reconstruction or final repairs after initial mitigation. Prospective clients should be aware that, while emergency response and on-site mitigation are often praised, follow-through on paperwork and later stages of remediation have produced mixed impressions among reviewers.

For local property owners considering water damage restoration, Restoration 1 of Central Maryland represents an option that emphasizes emergency availability and hands-on mitigation work. The company’s capabilities align with the immediate needs of water-damaged homes, from extraction and drying to moisture monitoring and debris removal. Potential clients will likely appreciate the around-the-clock access during urgent events, and may wish to discuss documentation timelines and project completion expectations up front to ensure clarity throughout the restoration process.

Overall, Restoration 1 of Central Maryland is positioned as a responsive provider of water damage restoration services in the Frederick and Eldersburg area, with many customers noting professionalism and effective on-site work, and some noting opportunities for improvement in post-mitigation communication and paperwork delivery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

Restoration 1 of Central Maryland photo

Frequently Asked Questions

What services does Restoration 1 of Central Maryland offer?

Restoration 1 of Central Maryland offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Frederick, MD area.

Does Restoration 1 of Central Maryland offer 24/7 emergency service?

Yes. Restoration 1 of Central Maryland is available 24 hours a day, 7 days a week for emergency response.

How is Restoration 1 of Central Maryland rated by customers?

Restoration 1 of Central Maryland holds 4.8/5 on Google from 141 reviews, 3.6/5 on Yelp.

Is Restoration 1 of Central Maryland licensed and insured?

Restoringly has not verified licensing or insurance for Restoration 1 of Central Maryland, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Restoration 1 of Central Maryland serve?

Restoration 1 of Central Maryland serves Frederick, MD and the surrounding area, operating from 5301 Enterprise St Suite A, Eldersburg, MD 21784.

How do I contact Restoration 1 of Central Maryland?

Call (443) 912-5400, visit their website, or request a free quote through Restoringly using the form on this page.

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