Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 74 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Some of the best people in Jacksonville! Lina, Corey, and Ivan have all been very professional and genuine. They look out for their clients and really care to get the job done right. Hands down would recommend RestoPros for any remediation situation!
Love them! Lina is the BEST!
I recently contracted RestoPros of Northeast Florida to perform cleanup and mold remediation following the living room plaster ceiling collapse at my 1947 lakefront home in Jacksonville, Florida. Ivan, RestoPros’ estimator and project manager, met with me personally, prepared the estimate, supervised every aspect of the project, and worked alongside his crew throughout the job. With more than 20 years of experience in restoration as both a tradesman and project manager, Ivan’s knowledge and professionalism were evident from the outset. Equally important, he is an excellent communicator, dependable, trustworthy, and genuinely committed to doing the job right. He consistently followed through on everything he promised—and even went beyond my expectations. He is also personable, approachable, and simply a pleasure to work with. Ivan is someone who does what he promises—and then goes beyond what you expect. I would also like to recognize Ivan’s two crew members, Noah and Justen. They were courteous, respectful, hardworking, and thorough. The project took three days to complete, and throughout the entire process they demonstrated professionalism, attention to detail, and genuine pride in their work. The crew removed all remaining damaged plaster, cleaned up every bit of debris, and left the area properly prepared for future ceiling reconstruction. They also performed mold remediation on the exposed ceiling joists in the attic area and, as an unexpected courtesy, treated all of the kitchen cabinets and drawers at no additional charge. The cabinets looked refreshed and even smelled noticeably cleaner afterward. I would also like to thank Lina in the office. She was consistently pleasant, responsive, and helpful whenever I had questions or needed information. Good communication makes a significant difference on projects like this, and she was outstanding. From beginning to end, my experience with RestoPros of Northeast Florida was excellent. Their professionalism, integrity, communication, and workmanship gave me confidence throughout the project. I recommend them without hesitation to anyone in need of restoration, cleanup, or mold remediation services.
Ivan and his team at Restopros did a wonderful job for us with a remediation project we had! He was very professional, polite and knowledgeable. His care and concern for quality work and the health of our family is evident through his effort in inspecting/estimating and executing the project. I wouldn’t consider calling anyone else if the need arises in the future for their services. Thank you Restopros, Ivan, Justin and Noah!
Corey Woods is the best!!
About RestoPros of Northeast Florida
RestoPros of Northeast Florida is a Jacksonville based restoration company serving homeowners and property managers from its location at 3167 St Johns Bluff Rd S Unit 107. The company focuses on water damage restoration and fire damage restoration, with around-the-clock availability for emergencies. RestoPros is open 24 hours every day, and the business emphasizes fast response when unexpected damage threatens a property. Its online presence reflects strong local approval, with a 5.0 Google rating compiled from 74 reviews.
For local property owners, water damage restoration is often an urgent, multi-step process. RestoPros responds to reports of leaks, flooding, or hidden moisture and performs thorough inspections to locate affected areas. Technicians work to mitigate ongoing damage, set up drying equipment and dehumidification, and help stabilize building materials and contents while minimizing the risk of secondary problems like mold. The company’s approach is described by customers as attentive to cleanliness and respectful of the home environment during each phase of work.
Fire damage restoration typically involves cleanup and recovery after smoke and heat have affected a home or building. RestoPros addresses soot and smoke residues, helps with odor control, and assists in stabilizing and cleaning spaces so that repair and rebuilding can proceed. The team communicates throughout the process, coordinating containment and protection of unaffected areas, and taking care when moving or treating personal belongings. Homeowners report that the crew treats properties with care and maintains a clean, orderly worksite.
A consistent theme in customer feedback is professionalism and clear communication. Clients note that the company conducts careful inspections and provides thorough estimates, and that office staff are prompt in scheduling crews for assessments and emergency response. Reviewers also highlight the respectful demeanor of technicians, who are described as courteous, knowledgeable, and focused on delivering quality results while keeping occupants informed.
RestoPros aims to make the restoration experience as predictable and manageable as possible for Jacksonville residents. By prioritizing timely arrival, effective containment, and thorough cleanup, the company helps reduce the stress and disruption that come with water and fire incidents. Customers commonly remark on the team’s efficiency and accountability, and how those qualities help projects stay on schedule and meet expectations.
Located in Jacksonville, Florida, RestoPros of Northeast Florida serves local communities with full emergency accessibility and a service orientation grounded in responsiveness and care. Property owners facing water or fire damage can expect a restoration partner that emphasizes inspection-driven plans, careful handling of the home environment, and consistent communication from initial contact through the completion of mitigation and cleanup activities.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
- EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos
Frequently Asked Questions
What services does RestoPros of Northeast Florida offer?
RestoPros of Northeast Florida offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Jacksonville, FL area.
Does RestoPros of Northeast Florida offer 24/7 emergency service?
Yes. RestoPros of Northeast Florida is available 24 hours a day, 7 days a week for emergency response.
How is RestoPros of Northeast Florida rated by customers?
RestoPros of Northeast Florida holds 5.0/5 on Google from 74 reviews, 5.0/5 on Yelp.
Is RestoPros of Northeast Florida licensed and insured?
Restoringly has not verified licensing or insurance for RestoPros of Northeast Florida, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.
What areas does RestoPros of Northeast Florida serve?
RestoPros of Northeast Florida serves Jacksonville, FL and the surrounding area, operating from 3167 St Johns Bluff Rd S Unit 107, Jacksonville, FL 32246.
How do I contact RestoPros of Northeast Florida?
Call (904) 201-9151, visit their website, or request a free quote through Restoringly using the form on this page.
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