5.0
50 Reviews
5.0
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
32 Industrial Rd Unit 5, Prospect, CT 06712
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 50 reviews across platforms.

Google Reviews
5.0
50 reviews
Yelp
5.0
1 reviews
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response33Clear communication24Thorough work18Professional crew14Helped with insurance10Protected belongings10Knowledgeable staff9Fair pricing4
Services mentioned
Water cleanup12Damage mitigation10Restoration rebuild10Inspection assessment6Structural drying6Coordinated contractors5Contents protection5Floor repair4

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

LR
Jul 9, 2026

Blake Chana and his company RestoPros were outstanding in their response to a pipe break and flooding situation in my house this winter. Blake personally showed up the very same day I found the leak, and reached out to RestoPros. He was prompt and very reassuring; helping me through every step of the process including with my insurance company. In addition to throughly remediating the water condition his team also took care of restoring and rebuilding the entire damaged area. The workmanship was excellent and went above and beyond. Thanks to Blake my house is like new. He was always available and willing to answer any question or concern. This was a wonderful resolution to an otherwise potentially very stressful situation. Thank you to Blake and the RestoPros team!

Audrey Creely
Jun 18, 2026

Nate and Dan really held our hand through a long battle with our insurance company! We are so grateful for the support we got back in February and their patience and support as we continue to work through the challenges with our pipes!

Shehzad Hasan
Jun 6, 2026

Alex and Craig from Restopros New Haven did a great job after a burst pipe leak. They showed up on Labor Day weekend on short notice and made sure everything was cleaned up and no permanent damage. Came back over several days and were very thorough. Definitely recommend.

Carole Garrity
May 29, 2026

My client had a pipe burst in her kitchen. The expediency of a response by Restopros was so quick and seamless I cannot say enough good things about the Restopros and their team. Professional, friendly, thorough and bar none communication wise. I hope not to have to use them again for obvious reasons but if I do need a remediation team, they are first on my list!! Highly recommend. Price point was also excellent.

Jessica Mary
May 18, 2026

If you have to have your kitchen and dining room gutted after a flood, this is the team you want doing it. Extremely professional, efficient, and high quality in every aspect.

About RestoPros of New Haven

RestoPros of New Haven is a Waterbury area restoration company located at 32 Industrial Rd Unit 5, Prospect, CT 06712, that focuses on water damage restoration and fire damage restoration. The team is available around the clock for emergency calls, with business hours listed as open 24 hours every day. Their work in the community is reflected in a five star Google rating based on 50 reviews, and they present themselves as a local resource for homeowners facing urgent property damage.

When water strikes, RestoPros of New Haven focuses on rapid assessment and mitigation to limit further loss. Typical water damage work begins with a careful inspection to identify the source and extent of moisture, followed by water removal, drying and dehumidification, and ongoing moisture monitoring. Technicians work to salvage what can be restored, stabilize affected areas, and reduce the risk of mold growth, while keeping homeowners informed about progress and next steps.

Fire damage restoration for local property owners involves many interconnected tasks, from addressing immediate safety concerns to cleaning and deodorizing affected spaces. Professionals generally remove soot and debris, secure damaged openings to protect the property from weather and trespassers, clean surfaces affected by smoke and soot, and apply odor control measures. These steps help prepare a home for any additional repairs or rebuilding that homeowners may choose to pursue, and are intended to restore a safe, livable environment as efficiently as possible.

Across water and fire jobs, responsiveness and clear communication are emphasized. RestoPros of New Haven advertises 24/7 emergency availability, and customer feedback highlights prompt arrival on-site and consistent updates throughout a project. Homeowners report that staff take time to explain findings, walk through mitigation plans, and answer questions during the recovery process, which can be particularly important when dealing with insurance and other administrative matters.

Based in the Prospect/Waterbury area, RestoPros of New Haven serves local residents who need immediate assistance after a pipe burst, leak, fire incident, or other damaging event. Their approach is described by customers as professional and considerate, with attention to safety and to minimizing disruption for families during an already stressful time. The company positions itself as a practical partner for getting a property back to normal.

Overall, RestoPros of New Haven combines round the clock availability with focused water and fire restoration services for local homeowners. With a five star rating from 50 Google reviews, they emphasize fast emergency response, thorough mitigation work, and steady communication to help families recover from unexpected damage.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly
  • EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

RestoPros of New Haven photoRestoPros of New Haven photoRestoPros of New Haven photoRestoPros of New Haven photoRestoPros of New Haven photoRestoPros of New Haven photo

Frequently Asked Questions

What services does RestoPros of New Haven offer?

RestoPros of New Haven offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Waterbury, CT area.

Does RestoPros of New Haven offer 24/7 emergency service?

Yes. RestoPros of New Haven is available 24 hours a day, 7 days a week for emergency response.

How is RestoPros of New Haven rated by customers?

RestoPros of New Haven holds 5.0/5 on Google from 50 reviews, 5.0/5 on Yelp.

Is RestoPros of New Haven licensed and insured?

Restoringly has not verified licensing or insurance for RestoPros of New Haven, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.

What areas does RestoPros of New Haven serve?

RestoPros of New Haven serves Waterbury, CT and the surrounding area, operating from 32 Industrial Rd Unit 5, Prospect, CT 06712.

How do I contact RestoPros of New Haven?

Call (203) 486-8615, visit their website, or request a free quote through Restoringly using the form on this page.

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