4.7
82 Reviews
4.7
On Google
24/7
Availability
2
Services Offered

Company Facts

City
Chesapeake, VA
Address
2131 Cromwell Rd, Norfolk, VA 23504
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.7/5 from 82 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
professional crew17clear communication16quality workmanship14courteous and respectful10fast response8knowledgeable staff7protected belongings6project management6
Services mentioned
restoration and repairs20packing and storage8water mitigation5roof repairs5property cleanup5demolition work4

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Vicki Wyche
Jun 19, 2026

Justin /Jason done a great job packing and unpacking my item there team was friendly and helpful. Thanks again

Rose Paxson
Jun 15, 2026

My condo had water damage from the neighbor next door. Miriam was so helpful during the process of getting people in with a dehumidifier. HOA was awful. I dealt with water issues for 2 months. When the leak was fixed the rainbow came in. Adam was so helpful in the restoration. Awesome team! Today Jake and his crew delivered and set up my furniture. Great job Guys. Thank you to Kaitlyn and Mark too.

Margaret Telesco
May 14, 2026

Jake and his crew when they came to pick up my furniture and when they returned my furniture did above and beyond anything that they should have done or they were willing to do anything and everything came back and better shape no everything was in very good shape then everything under control they were neat they were careful I had some very few but a few pieces of furniture that were very dear to me and they took very good care of it I have no complaints communication was wonderful with the company and the service I got from Jake and his crew both times

Zenaida Ognibene
May 12, 2026

Very happy with jake and his crew from start to finish moving my furniture i highly recommended them

James Hickman
Apr 16, 2026

Rainbow Restoration did an amazing and professional job from start to finish. From the mitigation work, showing up within hours to the reconstruction process. The whole team was amazing! Adam was so professional and a huge help, Kaitlyn was amazing within the office and keeping me updated. I definitely recommend Rainbow for anybody’s mitigation and reconstruction needs.

About Rainbow Restoration of Norfolk

Rainbow Restoration of Norfolk is a restoration company serving the Chesapeake, Virginia area from an office at 2131 Cromwell Rd, Norfolk, VA 23504. The firm focuses on two core services, water damage restoration and fire damage restoration, and positions itself as a local resource for homeowners and property managers faced with unexpected disaster. With a strong presence in the community and a 4.7 Google rating from 82 reviews, Rainbow Restoration of Norfolk aims to deliver practical, responsive help when property owners need it most.

Water damage restoration for local properties typically begins with a careful assessment of the affected areas, and Rainbow Restoration of Norfolk approaches these situations with an eye toward limiting further harm and restoring normal conditions. For homeowners, that means professionals come to evaluate the source and extent of water intrusion, remove standing water, apply drying technology and monitor moisture until affected materials reach safe levels. Because timely action matters in these situations, the company emphasizes thorough documentation and clear communication about the stages of cleanup and what property owners can expect during the drying and repair process.

Fire damage restoration often requires a different set of priorities, and Rainbow Restoration of Norfolk helps property owners address both visible and hidden consequences of fire events. After an initial inspection, work may include debris removal, cleaning of soot and smoke residues from surfaces and contents, and measures to reduce lingering odors. The process also involves identifying structural elements and personal belongings that can be salvaged and those that require replacement, helping property owners make informed decisions about remediation and recovery. The goal is to return affected spaces to safe and functional condition while minimizing disruption to daily life.

Available 24 hours a day, seven days a week for emergencies, Rainbow Restoration of Norfolk advertises continuous availability for urgent situations. The company’s business hours reflect this readiness, with operations listed as open 24 hours every day of the week. For residents and managers in the Chesapeake and Norfolk area, that means support can be sought at any hour following a burst pipe, storm-related flooding, or a fire incident, and the firm presents itself as an option for immediate response and on-site assessment when time is critical.

Customer feedback is visible through the company’s online rating, and the 4.7 Google score from 82 reviews indicates a positive overall reputation among those who have used their services. Prospective clients can expect a team that positions itself as attentive to the practical needs of recovery, aiming to restore property function and comfort. While each job varies in scope, the consistent focus is on addressing the root problems caused by water and fire and guiding property owners through the steps necessary to return a space to livable condition.

Throughout the restoration process, Rainbow Restoration of Norfolk stresses clear communication and a steady presence during emergency situations. Property owners in and around Chesapeake and Norfolk can look to them for water damage restoration and fire damage restoration services, with around the clock availability and a local address at 2131 Cromwell Rd, Norfolk, VA 23504. The company’s emphasis is on helping communities recover from sudden damage and on supporting clients through the practical decisions that follow an emergency.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Rainbow Restoration of Norfolk photo

Frequently Asked Questions

What services does Rainbow Restoration of Norfolk offer?

Rainbow Restoration of Norfolk offers water damage restoration, fire damage restoration in the Chesapeake, VA area.

Does Rainbow Restoration of Norfolk offer 24/7 emergency service?

Yes. Rainbow Restoration of Norfolk is available 24 hours a day, 7 days a week for emergency response.

How is Rainbow Restoration of Norfolk rated by customers?

Rainbow Restoration of Norfolk holds 4.7/5 on Google from 82 reviews.

Is Rainbow Restoration of Norfolk licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Rainbow Restoration of Norfolk. Ask them directly for proof before hiring.

What areas does Rainbow Restoration of Norfolk serve?

Rainbow Restoration of Norfolk serves Chesapeake, VA and the surrounding area, operating from 2131 Cromwell Rd, Norfolk, VA 23504.

How do I contact Rainbow Restoration of Norfolk?

Call (757) 550-0880, visit their website, or request a free quote through Restoringly using the form on this page.

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