Company Facts
Reviews Across the Web
Aggregated rating of 4.1/5 from 23 reviews across platforms.
What customers mention most
From the 15 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Had an individual bust out windows on the backside of my residence and placed a garden hose inside my house. They believed my house was on fire (suffering a mental health issue) and used my garden hose to spray gallons of water inside my residence. There was no fire and I sustained water damage as a result. Rainbow responded quickly and began removing water from my residence. They ultimately had to remove all carpet from my basement but were able to dry out the basement area.
Ray is the man!
very nice to deal with! Up front and honest and work was great
Ray and Josh went above and beyond to help us with a mold issue stemming from a leak in our kitchen. My wife started experiencing health issues because of the mold, and they were first class in helping to explain the issues, how they would remediate the mold, and answered all the questions we had. They were even able to squeeze us in earlier than expected to accommodate a vacation we had scheduled. I couldn’t recommend Rainbow Restoration more. I rarely leave reviews, but I told them our experience was outstanding and I wanted to share that with others.
Very good communication and excellent work by the team.
About Rainbow Restoration of Kanawha & Putnam Counties
Rainbow Restoration of Kanawha & Putnam Counties provides restoration services from its base in Charleston, West Virginia, with an office at 401 5th St, St Albans. The firm specializes in water damage restoration and fire damage restoration for homes and businesses throughout Kanawha and Putnam Counties. They emphasize rapid response for urgent situations, and their availability around the clock supports homeowners and property managers who face unexpected damage at any hour.
When water intrudes into a property, quick mitigation matters. Rainbow Restoration’s water damage work typically begins with a careful assessment of affected areas to determine the source and extent of moisture. Technicians use extraction and drying techniques to remove standing water and to dry structural materials, along with moisture monitoring to guide the process. For property owners this means an emphasis on reducing secondary damage such as mold growth and material deterioration, and on restoring spaces so normal use can resume as soon as practical.
Fire damage restoration requires a different set of priorities, and Rainbow Restoration addresses both visible and underlying impacts. Services commonly involve board up and stabilization where needed, removal of soot and smoke residues from surfaces, and odor control to make interiors safe and more comfortable. The work often includes cleaning and drying of affected contents and structural elements, and coordination with property owners to sequence repairs and recovery in a way that minimizes disruption. The overall focus is on returning damaged properties to a safe and usable condition after smoke or flame incidents.
Customers repeatedly note responsiveness and clear communication, which are important when people are coping with stressful events. Rainbow Restoration highlights emergency availability, offering service 24 hours a day, seven days a week, so that urgent calls can be addressed without waiting for standard business hours. The company’s online presence reflects a Google rating of 4.1 based on 23 reviews, a sign that many clients have had satisfactory experiences with the timeliness and thoroughness of the work.
Because each loss is unique, Rainbow Restoration approaches jobs with an emphasis on evaluation and tailored plans. Whether addressing a burst pipe, a flood, a kitchen fire, or lingering smoke issues, they assess damage, outline necessary steps, and proceed with mitigation and cleaning that align with the property owner’s priorities. Communication, documentation, and staged restoration work are part of the process to help owners understand what is being done and why, and to support recovery from disruptive events.
For local property owners facing water or fire damage, Rainbow Restoration of Kanawha & Putnam Counties represents a local option with around-the-clock access and a focus on practical restoration steps. Their St Albans location serves as a point of contact for emergency response and follow-up work, and their Google rating gives prospective customers an idea of others’ experiences when choosing restoration help.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
Photos



Frequently Asked Questions
What services does Rainbow Restoration of Kanawha & Putnam Counties offer?
Rainbow Restoration of Kanawha & Putnam Counties offers water damage restoration, fire damage restoration in the Charleston, WV area.
Does Rainbow Restoration of Kanawha & Putnam Counties offer 24/7 emergency service?
Yes. Rainbow Restoration of Kanawha & Putnam Counties is available 24 hours a day, 7 days a week for emergency response.
How is Rainbow Restoration of Kanawha & Putnam Counties rated by customers?
Rainbow Restoration of Kanawha & Putnam Counties holds 4.1/5 on Google from 23 reviews.
Is Rainbow Restoration of Kanawha & Putnam Counties licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Rainbow Restoration of Kanawha & Putnam Counties. Ask them directly for proof before hiring.
What areas does Rainbow Restoration of Kanawha & Putnam Counties serve?
Rainbow Restoration of Kanawha & Putnam Counties serves Charleston, WV and the surrounding area, operating from 401 5th St, St Albans, WV 25177.
How do I contact Rainbow Restoration of Kanawha & Putnam Counties?
Call (304) 201-0101, visit their website, or request a free quote through Restoringly using the form on this page.
Contact this Pro
Get a quote directly from them.
Requesting quote from Rainbow Restoration of Kanawha & Putnam Counties
Your info is only shared with this specific company.
Step 1 of 3: What's happening?
Takes under a minute