5.0
111 Reviews
5.0
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Cleveland, OH
Address
12012 Mayfield Rd Suite 1, Chardon, OH 44024
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 111 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
professional staff25timely response21clear communication20clean work15knowledgeable staff13caring staff13thorough work4worked with insurance4
Services mentioned
water damage cleanup24basement restoration8inspection and assessment7drying and dehumidification5contents restoration4sewage cleanup3removal of damaged materials3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Linda Bogdanovic
Jul 11, 2026

It's a bad situation when your basement floods, so it helps when you have professional, extremely nice and competent people helping you. I found that with Puroclean! Great company

Nancy Sloan-Brown
Jun 21, 2026

We were very happy with the entire process, from cleaning to restoration of our basement.

Jeffrey Vender
Jun 4, 2026

OUTSTANDING Company. I had a very difficult-to-reach damp spot on my ceiling. They came right away, assessed the situation, gave the estimate, and got the job done at a reasonable price. But what was even more impressive was they actually gave me money back after finding out that some of the services wouldn't be needed. Additionally, they left the place spotless when they quickly and thoroughly cleaned everything. I've tried other damage remediation companies, and was not impressed. If I ever have a problem like this in the future, there's no question I'll be reaching out to PuroClean of Western Reserve.

Margaret Colacicco
May 27, 2026

I highly recommend this company

Lisa Bouffard
Apr 19, 2026

My living room ceiling was leaking in two places due to a broken pipe. Once the the plumbing was fixed, Puro Clean did an outstanding job of cleaning up the disaster in my living room. Andrew and his coworkers were outstanding and explained the process every step of the way. Their professionalism and hard work is something I am extremely grateful to have. I would recommend Puro Clean of Western Reserve to anyone that experiences a serious home catastrophe.

About PuroClean of Western Reserve

PuroClean of Western Reserve brings focused damage restoration services to property owners in the Cleveland, Ohio area, operating from 12012 Mayfield Rd Suite 1, Chardon, OH 44024. The company concentrates on water damage restoration, mold remediation, and fire damage restoration, and its Google Business listing also notes expertise in sewage and disaster response, carpet cleaning, mold inspection, and duct and air-duct cleaning. The presentation is professional and practical, aimed at helping homeowners and businesses recover from unexpected incidents and return spaces to safe, usable condition.

When water intrudes, whether from storms, broken pipes, or other sources, PuroClean of Western Reserve provides water damage restoration services that address the immediate need to remove standing water, dry affected areas, and minimize ongoing risks such as structural deterioration or secondary microbial growth. For local property owners, these actions typically involve assessment of the affected space, water extraction, controlled drying and dehumidification, and monitoring to ensure moisture levels return to safe ranges. The goal is to protect building materials and contents, and to provide a clear plan for next steps.

Mold remediation and mold inspection are part of the firm’s service mix, aimed at identifying and addressing conditions that allow mold to develop, and then removing contaminated materials and treating affected surfaces. For customers, this generally begins with an inspection to determine the extent of visible and hidden growth, followed by containment measures, removal of impacted materials when necessary, cleaning and treatment of structural elements, and efforts to reduce future moisture problems. These services are geared toward restoring indoor air quality and reducing the potential for recurring mold issues.

Fire damage restoration work helps property owners manage the many consequences of fire, smoke, and soot. That process often includes a scene assessment, stabilization of the property, removal of water and residues left by firefighting efforts, cleaning and deodorization of affected contents and structures, and coordination for any necessary repairs. Complementary services such as carpet cleaning and duct and air-duct cleaning can assist in removing smoke residues and improving overall indoor environmental quality after a fire event or other disruptive incidents.

PuroClean of Western Reserve is available 24 hours a day, seven days a week for emergencies, and its business hours are listed as open 24 hours on every day of the week. The company’s presence in the community is reflected in its Google rating of 5 from 111 reviews, a clear indicator that customers have repeatedly rated their experience highly. That rating, combined with round the clock availability, positions the company as a local resource for urgent restoration and cleaning needs.

For homeowners and building managers facing water, mold, fire, or related damage, PuroClean of Western Reserve offers a focused set of restoration and cleaning services from a local base in the Cleveland area. The emphasis is on practical steps that stabilize conditions, address contamination, and prepare properties for repair and normal use. With a full range of cleanup options and 24/7 availability, the company aims to be a dependable partner when timely restoration work is required.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
  • IICRC: Color Repair TechnicianVerified 2026-08-05
  • IICRC: Commercial Drying SpecialistVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly
  • EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly

Photos

PuroClean of Western Reserve photoPuroClean of Western Reserve photoPuroClean of Western Reserve photoPuroClean of Western Reserve photoPuroClean of Western Reserve photoPuroClean of Western Reserve photo

Frequently Asked Questions

What services does PuroClean of Western Reserve offer?

PuroClean of Western Reserve offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Cleveland, OH area.

Does PuroClean of Western Reserve offer 24/7 emergency service?

Yes. PuroClean of Western Reserve is available 24 hours a day, 7 days a week for emergency response.

How is PuroClean of Western Reserve rated by customers?

PuroClean of Western Reserve holds 5.0/5 on Google from 111 reviews, 5.0/5 on Yelp.

Is PuroClean of Western Reserve licensed and insured?

Restoringly has not verified licensing or insurance for PuroClean of Western Reserve, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.

What areas does PuroClean of Western Reserve serve?

PuroClean of Western Reserve serves Cleveland, OH and the surrounding area, operating from 12012 Mayfield Rd Suite 1, Chardon, OH 44024.

How do I contact PuroClean of Western Reserve?

Call (440) 286-2209, visit their website, or request a free quote through Restoringly using the form on this page.

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