Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 81 reviews across platforms.
What customers mention most
From the 45 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
This company was contracted by Allstate to come out and clean up my dining room, kitchen and foyer from a water leak from my refrigerator. They came out and took out baseboards and covered w plastic and left it while I was out of the country for 2 weeks. They told me that Allstate denied their claim so they didn’t do anymore work. When I contacted them for a copy of the estimate, they told me they could only share w the insurance company. I asked Allstate and they said they never got an estimate from them. I reached back out to Puroclean multiple times and no response. Horrible experience!
cannot say enough good things about my experience working with PuroClean of West Houston. From start to finish, they were absolutely excellent to work with during what could have been an incredibly stressful time. The crew arrived promptly, completed the demolition quickly and cleanly, and transitioned straight into the rebuild phase without any unnecessary delays. Thanks to their timely work and attention to detail, my house is now completely put back together and looks even better than ever. If you are looking for a professional, reliable, and highly skilled team to handle restoration work, look no further than PuroClean of West Houston!
I genuinely love working with PuroClean of West Houston. If you’re dealing with water damage, mold remediation, fire damage restoration, or any kind of emergency property damage, this is the team you want on your side. Morales and the crew are top-tier—professional, responsive, and they truly care about doing the job right. They make a stressful situation feel manageable from start to finish. It’s rare to find a company that combines expert restoration services, reliability, and genuine customer care like this. I’d confidently recommend them to homeowners, property managers, and anyone needing damage restoration services done right the first time.
Amazing job by Augustine . I called Augustine and service got done in less than 24 hrs. Highly recommended!
Augustine Isidienu did a thorough check for mold in my room that I canceled 2 more companies to come and inspect . I was really impressed by his competence and I decided on the spot to go with him. He sent a team to clean every spot of the room. I meant literally every inch they cleaned. I felt so relieved and safe to use that room again. Thank you from the bottom of my heart. You and your team are the kindest and most competent who really care. Thank you.
About PuroClean of West Houston
PuroClean of West Houston provides restoration services to property owners in the Houston area from its location at 3311 Richmond Ave, Houston, Texas. The company focuses on two core areas, water damage restoration and fire damage restoration, and is available around the clock for emergencies. With a Google rating of 4.9 from 81 reviews, PuroClean of West Houston is recognized by local customers for consistent performance and responsiveness.
When water affects a home or business, time matters. PuroClean of West Houston addresses water damage by focusing on immediate containment and mitigation, then on steps to dry and stabilize affected areas. Typical work includes extraction of standing water, drying and dehumidification of construction materials, and assessment to determine what can be salvaged. The goal of these actions is to limit ongoing deterioration, reduce the risk of secondary issues, and restore spaces to usable condition for property owners.
Fire damage restoration involves different challenges, and PuroClean of West Houston works to address the effects of flames, smoke, and soot. Services commonly involve removal of debris and residue, cleaning of surfaces affected by smoke and soot, and deodorization to address lingering odors. The process also includes attention to items that can be cleaned and restored, along with work to stabilize areas that were structurally impacted by fire and firefighting efforts. These efforts aim to return spaces to a safe, functional state as efficiently as possible.
Emergency availability is central to PuroClean of West Houston’s approach. The business is open 24 hours every day, and this around the clock availability is an important asset for owners facing sudden water or fire incidents. Customers have noted the company’s communication and clarity through the restoration process, and that responsive service helps reduce stress during an already difficult time. Clear explanations and timely updates are part of how the team supports homeowners and property managers as work progresses.
As a local restoration resource, PuroClean of West Houston emphasizes practical, neighborhood-focused service. They work with property owners to evaluate damage, outline the steps needed to recover, and execute the restoration work. The company’s location in Houston positions it to serve local neighborhoods with knowledge of regional climate and typical building types, and customers use the nearby base at 3311 Richmond Ave as a point of contact for emergency response.
For property owners seeking help after water or fire damage, PuroClean of West Houston offers continuous availability and a restoration focus aimed at returning spaces to normal. The company’s high Google rating from many reviewers reflects customer appreciation for the work and communication they receive. For emergencies and restoration needs in the Houston area, PuroClean of West Houston is a local option that emphasizes prompt response, practical restoration processes, and clear communication throughout the recovery.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
- EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
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Frequently Asked Questions
What services does PuroClean of West Houston offer?
PuroClean of West Houston offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Houston, TX area.
Does PuroClean of West Houston offer 24/7 emergency service?
Yes. PuroClean of West Houston is available 24 hours a day, 7 days a week for emergency response.
How is PuroClean of West Houston rated by customers?
PuroClean of West Houston holds 4.9/5 on Google from 81 reviews.
Is PuroClean of West Houston licensed and insured?
Restoringly has not verified licensing or insurance for PuroClean of West Houston, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.
What areas does PuroClean of West Houston serve?
PuroClean of West Houston serves Houston, TX and the surrounding area, operating from 3311 Richmond Ave, Houston, TX 77098.
How do I contact PuroClean of West Houston?
Call (832) 918-3938, visit their website, or request a free quote through Restoringly using the form on this page.
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