Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 136 reviews across platforms.
Most Recent Reviews
AVOID USING PUROCLEAN. THEY DAMAGE PROPERTY AND DO NOT REPLACE IT. I had this company come to provide damage mitigation after a flooding incident in my kitchen. They provided good services while they were here. The water damage was mitigated. However, while they were working, they ripped a large hole in my kitchen screen door. While they were packing up to leave, I told one of the workers about it, and he confirmed to me that they had done it on the first day and that the lead had told him that they were going to replace the screen. It has now been a month and nothing has happened. Since then, I have emailed the lead multiple times and received no response. I called the main office and reported it, was told someone would call me, and days have passed with no response. I highly encourage anyone thinking of using this company to search for another. They seemed very professional while they were here, but once they got their money and left, they could not care less about me.
PuroClean workers were not monitored while they were remediating some flooding in our kitchen and dining room area. We had our backscreen torn by these workers and they told us that it would be replaced. My husband has called twice, and we still have our torn screen with no replacement or response from PuroClean. Do not allow Travellers insurance to push this company on you for remediation purposes.
Puroclean of Greer is a great company to work with. They are always focused on solving the problems in a home while keeping safety their number one priority. They used quality products that leave behind a great fragrance after an odor treatment. Kevin and his team take good care of everyone and I would highly recommend them.
PuroClean was great to work with on a recent water-damage repair. They started right away and walked us through step-by-step to get everything back to normal. Kevin and his team were always there to answer any questions and made the whole experience so much easier. Great work and great service! Thanks!
Our kitchen had a water leak and our insurance adjuster recommended Puroclean. Kevin kept us informed, even when he was off-the-clock. Troy was in and out of our house the most, so he got most of our questions & answered or found answers to all our questions. Hunter also helped a good bit. The team showed up immediately and the mitigation process was completed within a couple of weeks.
About PuroClean of Greer
PuroClean of Greer is a local water, fire, and mold damage cleanup company based at 417 S Buncombe Rd in Greer, serving property owners across the Greenville, South Carolina area. The company is listed as open 24 hours every day and offers around the clock emergency response for urgent situations. Its Google profile reflects strong customer satisfaction, with an average rating of 4.9 from 136 reviews, a signal that many clients have been pleased with the results and the service experience.
Water damage restoration is one of the core services offered. For homeowners and property managers, mitigation typically starts with a rapid assessment, water extraction, drying and dehumidification, and measures to prevent secondary damage. PuroClean of Greer positions itself to respond at any hour, which helps local property owners stabilize a flooded area quickly and reduce the risk of lingering problems like structural deterioration or microbial growth. The team assists in returning affected areas to a safe, dry condition so normal use can be restored as soon as practical.
Mold remediation is another important offering, addressing visible mold and conditions that foster its growth. Remediation work generally includes identifying affected areas, containment to limit spread, removal or treatment of contaminated materials when appropriate, and cleaning and odor control steps to improve indoor air quality. Customers have noted that the company uses products and processes intended to address odors following treatments, and that staff focus on safety and problem resolution while working in occupied homes.
Fire damage restoration covers cleanup of smoke and soot, removal of damaged materials, and efforts to control odors and stabilize the property after a fire event. Property owners typically need coordinated cleanup and mitigation in the aftermath of fire, and PuroClean of Greer provides services geared to help recover affected spaces and address the various impacts of fire and smoke. The company emphasizes a stepwise approach to restoring properties, guiding customers through the stages of mitigation and cleanup.
Communication and customer care are recurring themes among reviewers. Many customers have praised the company for keeping homeowners informed, answering questions throughout the process, and coordinating mitigation efforts with attention to safety. Reviewers commonly describe the staff as knowledgeable and focused on solving immediate problems, and they report that teams walked them through each step. At the same time, a small number of reviews express concerns about property handling during mitigation. Prospective customers may wish to discuss expectations and documentation at the outset to ensure clarity about how the work will be performed.
As a local resource for emergency cleanup, PuroClean of Greer combines a focus on water, mold, and fire restoration with 24/7 availability. Property owners in Greenville and the surrounding area can reach out any time they face an urgent loss and expect a team that aims to communicate clearly and carry out the remediation steps necessary to stabilize and restore affected spaces. The company’s address on S Buncombe Rd provides a fixed local point of contact for the Greenville region.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
- EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
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Frequently Asked Questions
What services does PuroClean of Greer offer?
PuroClean of Greer offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Greenville, SC area.
Does PuroClean of Greer offer 24/7 emergency service?
Yes. PuroClean of Greer is available 24 hours a day, 7 days a week for emergency response.
How is PuroClean of Greer rated by customers?
PuroClean of Greer holds 4.9/5 on Google from 136 reviews.
Is PuroClean of Greer licensed and insured?
Restoringly has not verified licensing or insurance for PuroClean of Greer, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.
What areas does PuroClean of Greer serve?
PuroClean of Greer serves Greenville, SC and the surrounding area, operating from 417 S Buncombe Rd, Greer, SC 29650.
How do I contact PuroClean of Greer?
Call (864) 565-7500, visit their website, or request a free quote through Restoringly using the form on this page.
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