4.9
181 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
North Charleston, SC
Address
7335 Cross County Rd # D, Charleston, SC 29418
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 181 reviews across platforms.

Google Reviews
4.9
181 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

What customers mention most

From the 50 most recent Google reviews
Experience
professional staff17knowledgeable staff16continuing education classes15prompt response10caring and understanding7timely and efficient7thorough work6insurance coordination4
Services mentioned
continuing education classes15water damage cleanup12restoration work7contents cleaning5mold remediation4insurance coordination4damage inspection3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Daniel Woodruff
Jul 29, 2026

Matt at PuroClean was outstanding. He stepped in after a nonprofessional home inspector issued an inaccurate mold report and handled everything with total professionalism. Matt was highly responsive, clearly knowledgeable, and coordinated the entire process from start to finish. He made a stressful situation easy to navigate, and I’m grateful for his expertise. Highly recommend.

Nathan Oh
Jul 27, 2026

PuroClean has done wonders for my situation. I had put everthing into a storage unit before i had deployed but upon my return it was a mess, rat droppings, rat damages, water damage and mold. But after I contacted PuroClean for help they were helpful, kind, understanding, professional, and most of all they know what they are doing! I highly HIGHLY recommend them if your in need of help or in a similar situation as me. If I could give them 100/100 stars I would.

Matt MacCormack
May 11, 2026

Fantastic work helping remediate mold and water damage on our house on Daniel Island! Staff friendly, clean and very professional!

Stacey Marie
Apr 20, 2026

I was recently thrown into a mold nightmare by an unreputable and inexperienced company. I am so thankful to have found PuroClean and most importantly my technician, Derek. With over ten years of experience, Derek’s expertise shines through thorough explanations and very, detailed options. The team also works with other companies including hvac systems to offer comprehensive solutions for your home. I can not recommend this team enough as they went above and beyond for me, and earned my trust. Thank you!

Cornelius Sanders
Mar 6, 2026

Dereck and Matt are a cut above. These guys are fast, efficient, and just flat out kind. They came through and saved me when I was in a tough spot. They never once said this is more than they could handle. I’m recommending these guys to any and everyone who even thinks they need these services

About PuroClean of Charleston

PuroClean of Charleston is a restoration provider based in North Charleston, South Carolina, serving homeowners and local property managers from its location at 7335 Cross County Rd # D, Charleston, SC 29418. The company focuses on water damage restoration, helping property owners limit damage and begin the recovery process after leaks, floods, and other water incidents. Local reviewers have recognized the business for dependable results, reflected in a 4.9 Google rating from 181 reviews.

Emergencies do not wait for business hours, and PuroClean of Charleston is available around the clock to respond. The team operates 24 hours a day, seven days a week, so homeowners can reach them whenever a water problem appears. Rapid response is critical in water loss situations to reduce secondary damage, and the company emphasizes immediate action to stabilize affected areas and prevent issues from getting worse.

Water damage restoration services generally involve several coordinated steps, and PuroClean of Charleston applies these approaches to help local properties recover. Initial emergency mitigation typically includes assessing the affected areas, removing standing water, and setting up drying equipment. Structural drying and dehumidification are used to restore appropriate moisture levels, while targeted cleaning and drying of personal items and building materials help preserve what can be saved. The company provides practical guidance throughout the process to keep property owners informed about necessary next steps.

Customers have consistently noted clear communication and hands-on support as important parts of their experience. PuroClean of Charleston aims to guide property owners through each phase of restoration, explaining options and timing so decisions can be made with confidence. The team works to coordinate with other service providers when specialized attention is needed for systems such as HVAC, and they are prepared to collaborate with insurance contacts and adjusters to help document the loss and the work performed.

Reviewers also highlight professionalism and respect for the home as distinguishing aspects of the service. Technicians arrive prepared, maintain a clean work area, and take care to protect personal belongings during mitigation and drying. PuroClean of Charleston seeks to leave a minimal footprint while completing efficient, thorough restoration work so that homeowners can return to normal life as quickly as possible.

Rooted in the Charleston area, PuroClean of Charleston focuses on practical, timely water damage restoration for neighbors throughout North Charleston and nearby communities. With 24/7 availability, an emphasis on clear communication, and processes designed to limit further damage and restore property, the company aims to be a reliable resource when water emergencies occur. Property owners can contact the North Charleston location for emergency response and restoration assistance.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Commercial Drying SpecialistVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly
  • EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly

Photos

PuroClean of Charleston photoPuroClean of Charleston photoPuroClean of Charleston photoPuroClean of Charleston photoPuroClean of Charleston photoPuroClean of Charleston photo

Frequently Asked Questions

What services does PuroClean of Charleston offer?

PuroClean of Charleston offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the North Charleston, SC area.

Does PuroClean of Charleston offer 24/7 emergency service?

Yes. PuroClean of Charleston is available 24 hours a day, 7 days a week for emergency response.

How is PuroClean of Charleston rated by customers?

PuroClean of Charleston holds 4.9/5 on Google from 181 reviews.

Is PuroClean of Charleston licensed and insured?

Restoringly has not verified licensing or insurance for PuroClean of Charleston, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.

What areas does PuroClean of Charleston serve?

PuroClean of Charleston serves North Charleston, SC and the surrounding area, operating from 7335 Cross County Rd # D, Charleston, SC 29418.

How do I contact PuroClean of Charleston?

Call (843) 972-4200, visit their website, or request a free quote through Restoringly using the form on this page.

Contact this Pro

Get a quote directly from them.

Requesting quote from PuroClean of Charleston

Your info is only shared with this specific company.

Step 1 of 3: What's happening?

Takes under a minute