Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 87 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
The circumstances that led us to Puro Clean were tough…interior flooding. The team that came out was awesome…did a great job for us, and super nice. Would definitely recommend them.
Our master bath and bedroom flooded and the water destroyed our basement. Ron and his crew did a fabulous job cleaning and restoring what was left
Nick’s eyes quick answer his phone helped me out three different times and three different properties then outstanding work schedule on time worked well with the insurance company. It made me feel comfortable with the pricing unlike others I’ve used in the past. Thanks Nick you and your team did a great job.
Exceptional customer service and timely turnaround around with service!
Nick and Puroclean of AnnArbor has been a dependable, responsive, and fair for every client we have sent to them. Not all PuroCleans are the same, so be sure to contact Nick and the team in AnnArbor. He has been the reason we return to them.
About PuroClean of Ann Arbor
PuroClean of Ann Arbor serves homeowners and property managers in Ann Arbor, Michigan from its location on Freedom Drive. The company focuses on restoring properties affected by water and fire, bringing a calm, organized approach to stressful situations. Customers consistently note the care and attention the team brings to each job, and the business presents itself as a reliable local resource for urgent property damage needs.
Water damage restoration work at PuroClean of Ann Arbor includes the rapid removal of standing water, drying and dehumidification of affected spaces, and mitigation steps designed to limit secondary damage. For local property owners, that typically means quick action to stabilize the environment, protect unaffected areas, and preserve flooring, carpeting, and building materials whenever possible. Fire damage restoration services address the aftermath of smoke and fire, focusing on cleaning, deodorization, and the mitigation of soot and smoke effects, along with measures to make interiors safer and more habitable while restoration proceeds.
The team is available 24 hours a day, seven days a week for emergencies, and customers report prompt arrival and fast initial response. That around-the-clock availability helps minimize the time water or fire-related problems are left unaddressed, which in turn reduces the likelihood of additional damage. Reviews emphasize that quick response and careful mitigation often prevent more extensive repairs, an outcome that matters to both homeowners and rental property managers.
Communication and documentation are regular themes in customer feedback. Homeowners describe receiving frequent updates by phone and email, and a comprehensive final written report. The documentation customers mention often includes before and after photos and clear explanations of the work completed. For property owners who need to coordinate contractors, insurance, or tenants, having detailed records and timely communication can simplify the recovery process.
Reviewers also highlight professionalism and respect for the home during restoration work. Customers note that crews work carefully to avoid causing further disturbance, using protective measures indoors and taking steps to make occupants feel informed and comfortable. The team’s thorough approach to mitigation and follow through on tasks leaves many customers satisfied with how projects are handled from start to finish.
PuroClean of Ann Arbor’s reputation in the community is reflected in its Google rating, which stands at five stars from 87 reviews. Local residents and managers who face water or fire damage can expect a restoration-focused provider that emphasizes prompt emergency response, clear communication, and careful attention to property preservation. The business operates from 4621 Freedom Drive, Ste 2, Ann Arbor, MI 48108, and remains available around the clock to respond to urgent restoration needs.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Contents Processing TechnicianVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
- EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly
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Frequently Asked Questions
What services does PuroClean of Ann Arbor offer?
PuroClean of Ann Arbor offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Ann Arbor, MI area.
Does PuroClean of Ann Arbor offer 24/7 emergency service?
Yes. PuroClean of Ann Arbor is available 24 hours a day, 7 days a week for emergency response.
How is PuroClean of Ann Arbor rated by customers?
PuroClean of Ann Arbor holds 5.0/5 on Google from 87 reviews, a A grade from the Better Business Bureau.
Is PuroClean of Ann Arbor licensed and insured?
Restoringly has not verified licensing or insurance for PuroClean of Ann Arbor, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.
What areas does PuroClean of Ann Arbor serve?
PuroClean of Ann Arbor serves Ann Arbor, MI and the surrounding area, operating from 4621 Freedom Dr Ste 2, Ann Arbor, MI 48108.
How do I contact PuroClean of Ann Arbor?
Call (734) 926-5900, visit their website, or request a free quote through Restoringly using the form on this page.
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