Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 298 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Chuck and Charne were incredible. They came in and made us feel so much better about what was going on with our flooding. They worked incredibly hard and always kept us updated on what was going on. My mother is 87 and they took there time to explain the process and were great at what they do. I would highly recommend this company and ask for Charne and Chuck, you will not be disappointed
Aiden and Angel were excellent. Both were polite and clearly well trained. They answered all of questions.
Very professional and courteous. Prompt and thorough! 10/10 recommend.
Wonderful customer service, would recommend them to anyone.
They were available right away and did a nice job fixing the damage.
About PuroClean Fire & Water Experts
PuroClean Fire & Water Experts in Columbus, Ohio provides 24/7 property restoration services for homeowners and businesses facing water, mold, fire, and smoke damage. Located at 2967 E 6th Ave Ste 100, Columbus, OH 43219, the local office is listed as a property restoration service that offers around the clock remediation for fire, water, smoke, and mold damage. The Columbus team has earned strong local feedback, carrying a 4.8 Google rating based on 298 reviews.
When water intrusion occurs, prompt mitigation is essential. PuroClean’s water damage restoration addresses standing water and the conditions that lead to further damage. Services typically begin with a careful assessment of affected areas, followed by controlled water removal and drying processes designed to reduce ongoing destruction and limit the chance of secondary problems. Customers note quick arrivals and same day beginnings of work in many emergency situations, and the Columbus office emphasizes availability for urgent calls at any hour.
Mold remediation is approached with the same focus on assessment and containment. The goal of remediation is to address active growth, remove or clean affected materials where appropriate, and reduce the environmental conditions that promote recurrence. For property owners, this means efforts to identify impacted areas, contain contaminated zones, and apply cleaning and removal steps that help restore healthy indoor environments, while communicating progress and next steps throughout the process.
Fire and smoke incidents require cleanup that goes beyond immediate damage control. PuroClean’s fire damage restoration and smoke damage cleanup services are intended to stabilize affected spaces, remove residues such as soot, and address lingering odors. Work in these situations commonly includes cleaning and deodorization of salvageable items and surfaces and steps to prepare areas for reconstruction or repair. The Columbus office’s approach aims to help property owners move from emergency response to longer term restoration in an organized way.
Customers consistently praise the Columbus office for responsiveness and communication. Reviews reflect experiences where crews arrived quickly, explained the plan of work, and followed through with drying, cleanup, and ongoing checks. Several customers mentioned receiving same day support after flood events and appreciated clear answers to questions as mitigation progressed. The office’s availability at all hours supports its ability to respond when unexpected losses occur.
For property owners in Columbus and the surrounding area, PuroClean Fire & Water Experts provides an accessible option for emergency and non-urgent restoration needs. The office’s location at 2967 E 6th Ave Ste 100 is a point of contact for those seeking restoration services, and its 24 hour daily availability means assistance can be requested any time a home or business requires remediation for water, mold, fire, or smoke damage. The company’s high Google rating reflects local customers’ recognition of rapid response and consistent communication during stressful events.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
- EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly
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Frequently Asked Questions
What services does PuroClean Fire & Water Experts offer?
PuroClean Fire & Water Experts offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Columbus, OH area.
Does PuroClean Fire & Water Experts offer 24/7 emergency service?
Yes. PuroClean Fire & Water Experts is available 24 hours a day, 7 days a week for emergency response.
How is PuroClean Fire & Water Experts rated by customers?
PuroClean Fire & Water Experts holds 4.8/5 on Google from 298 reviews, 4.7/5 on Yelp.
Is PuroClean Fire & Water Experts licensed and insured?
Restoringly has not verified licensing or insurance for PuroClean Fire & Water Experts, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.
What areas does PuroClean Fire & Water Experts serve?
PuroClean Fire & Water Experts serves Columbus, OH and the surrounding area, operating from 2967 E 6th Ave Ste 100, Columbus, OH 43219.
How do I contact PuroClean Fire & Water Experts?
Call (614) 309-5739, visit their website, or request a free quote through Restoringly using the form on this page.
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