4.9
168 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
625 S State St, Greenfield, IN 46140
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 168 reviews across platforms.

Google Reviews
4.9
168 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
View BBB profile
Accredited
BBB rating

Most Recent Reviews

Bedi 1887
Feb 18, 2026

They forced an upfront payment and then disappeared. No show, no calls, and no replies to my emails. I’m currently in the process of recovering my funds through my bank. Avoid this company, especially in an emergency!

Shelby Couch
May 1, 2025

I work for a local non-profit company in Greenfield. I was told by another contractor we had come out that we had a terrible mold problem and that we needed to get it looked at immediately. PuroClean was recommended to us by the Hancock County Chamber of Commerce so I gave them a call and I am so glad I did! Two gentleman came out and had all of the equipment ready to set up and take a look. They listened to my story intently and asked questions to clarify, showing they cared enough to find out the issue. After assessing the problem, they kindly showed me all of their findings and explained to me that there was no mold, just water damage. They explained what I would smell and see if there was mold and then went above and beyond by going into our attic to be 1000% sure they were right. They were here for a lengthy amount of time and went above and beyond to make sure I felt comfortable with their findings. I would recommend them personally for the simple fact that they are thorough and actually care about getting the job done correctly but above all, they had great customer service!

Brooke Beegle
Mar 3, 2025

Everyone at PuroClean were wonderful to work with. They had someone out to us within an hour of calling them. Beth and Tina were so nice to work with and answered any question I had. They had better communication than any company I’ve ever dealt with. I will be recommending them to anyone that needs a restoration company.

Layne Maloney
Nov 12, 2024

Amazing customer service! I suspected black mold in my shower and called PuroClean yesterday. First of all, PuroClean actually answered the phone and talked to me -- no automated phone rotary or voicemail! The office person was extremely knowledgeable, and a mold inspector came to my home today. I anticipated the worst, but the inspection determined I did not have mold and also no identified leaks. This is an honest, reputable company (that is also on the Greenfield Chamber of Commerce's web site). They could have told me I had mold as I was prepared for the worst, but the inspector explained everything to me, including the tests he performed, and said I did not have any mold issues. What a great company and outstanding customer service! I highly recommend them, and if I am ever in need of restoration services, I will definitely call them again! Truly a cut above the vast majority of service companies.

Kasey Barber
Feb 27, 2024

We had a house fire at the beginning of February 2024. Out insurance got us in contact with Puroclean. They were amazing from day one. Beth set up everything we needed and explained everything. Tina came on site and did a walk through and explained everything. She also was head of our inventory which the state of the house they did very well and very fast. We appreciate all your help and transparency with our situation.

About PuroClean Disaster Restoration

PuroClean Disaster Restoration serves property owners in the Indianapolis area from its Greenfield location at 625 S State St, Greenfield, IN 46140. The company provides water damage restoration, mold remediation, and fire damage restoration, and its Google Business listing also notes trauma and biohazard cleanup among the services offered. PuroClean is available around the clock for emergencies, with business hours listed as open 24 hours every day. The company’s Google rating of 4.9 from 168 reviews indicates a high level of customer satisfaction across a large number of encounters.

For homeowners and business operators facing water intrusion, PuroClean’s water damage restoration work typically focuses on rapid response and containment to limit further loss. Services for water events commonly include on-site assessment, water extraction, drying and dehumidification, and measures to protect unaffected areas. Quick action is particularly important to minimize secondary problems such as structural damage and mold growth, and many customers note responsiveness and timely arrival as a practical benefit when calling for emergency assistance.

Mold remediation services are aimed at identifying and addressing active mold concerns while helping property owners understand potential causes and next steps. Typical work in this area may include inspection, containment of affected areas to prevent cross-contamination, removal of contaminated materials when necessary, and cleaning or sanitizing surfaces. In some inspections a suspected mold issue is not confirmed, and customers value a careful inspection and clear communication about findings and recommended actions.

Fire damage restoration services address the unique challenges that follow a fire, including removal of soot and smoke residues, cleaning and deodorization of affected spaces, stabilization of damaged structures, and cleanup of contents where possible. Restoring a property after a fire often requires coordinating different steps to make the space safe and to preserve salvageable items, and property owners commonly look for contractors who can explain the process and keep them informed as work progresses.

The company’s Google Business description also lists trauma and biohazard cleanup, which involves specialized cleaning and disposal of hazardous materials and biological contaminants. These tasks require trained crews and appropriate safety practices to protect occupants and workers, and property owners seeking this work typically expect discretion, thoroughness, and adherence to safety procedures during remediation and cleanup.

Across many reviews customers highlight strong communication, a helpful approach from staff, and an emphasis on prompt service. The 4.9 rating from 168 reviews reflects a generally positive customer experience in areas such as responsiveness, clarity of explanation, and thoroughness of work. As with any restoration provider, individual experiences can vary, so property owners planning work are encouraged to discuss their specific needs, timelines, and questions with PuroClean directly to understand how the company can respond to their situation.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly
  • EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

PuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photo

Frequently Asked Questions

What services does PuroClean Disaster Restoration offer?

PuroClean Disaster Restoration offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Indianapolis, IN area.

Does PuroClean Disaster Restoration offer 24/7 emergency service?

Yes. PuroClean Disaster Restoration is available 24 hours a day, 7 days a week for emergency response.

How is PuroClean Disaster Restoration rated by customers?

PuroClean Disaster Restoration holds 4.9/5 on Google from 168 reviews.

Is PuroClean Disaster Restoration licensed and insured?

Restoringly has not verified licensing or insurance for PuroClean Disaster Restoration, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.

What areas does PuroClean Disaster Restoration serve?

PuroClean Disaster Restoration serves Indianapolis, IN and the surrounding area, operating from 625 S State St, Greenfield, IN 46140.

How do I contact PuroClean Disaster Restoration?

Call (317) 467-4436, visit their website, or request a free quote through Restoringly using the form on this page.

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