4.9
168 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Indianapolis, IN
Address
625 S State St, Greenfield, IN 46140
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 168 reviews across platforms.

Google Reviews
4.9
168 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
View BBB profile
Accredited
BBB rating

What customers mention most

From the 50 most recent Google reviews
Experience
Clear communication21Fast response14Professional staff13Friendly staff13Answered questions10Thorough work7Knowledgeable staff6Help with insurance5
Services mentioned
Water mitigation8Contents restoration8Damage assessment5Cleaning and sanitizing5Mold remediation4Fire restoration3Material removal3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Bedi 1887
Feb 18, 2026

They forced an upfront payment and then disappeared. No show, no calls, and no replies to my emails. I’m currently in the process of recovering my funds through my bank. Avoid this company, especially in an emergency!

Sandy Hollihill
Dec 8, 2025

Great, reliable and quick service!! Highly recommend

Tommy Ailes
Oct 30, 2025

Don’t call this place. Not taking new customers because too busy for a 24 hr emergency service. I’m a busy contractor that turns down no one especially in an emergency. What a joke.

Sue Arnold
Aug 17, 2025

Puroclean has done a great job taking care of our moldy ceiling in our basement. I would recommend this company.

Chris Campbell
May 9, 2025

Excellent people to work with, extremely helpful, very punctual, answered my myriad of questions . Very knowledgeable about insurance issues. Highly recommend PuroClean.

About PuroClean Disaster Restoration

PuroClean Disaster Restoration serves property owners in the Indianapolis area from its Greenfield location at 625 S State St, Greenfield, IN 46140. The company provides water damage restoration, mold remediation, and fire damage restoration, and its Google Business listing also notes trauma and biohazard cleanup among the services offered. PuroClean is available around the clock for emergencies, with business hours listed as open 24 hours every day. The company’s Google rating of 4.9 from 168 reviews indicates a high level of customer satisfaction across a large number of encounters.

For homeowners and business operators facing water intrusion, PuroClean’s water damage restoration work typically focuses on rapid response and containment to limit further loss. Services for water events commonly include on-site assessment, water extraction, drying and dehumidification, and measures to protect unaffected areas. Quick action is particularly important to minimize secondary problems such as structural damage and mold growth, and many customers note responsiveness and timely arrival as a practical benefit when calling for emergency assistance.

Mold remediation services are aimed at identifying and addressing active mold concerns while helping property owners understand potential causes and next steps. Typical work in this area may include inspection, containment of affected areas to prevent cross-contamination, removal of contaminated materials when necessary, and cleaning or sanitizing surfaces. In some inspections a suspected mold issue is not confirmed, and customers value a careful inspection and clear communication about findings and recommended actions.

Fire damage restoration services address the unique challenges that follow a fire, including removal of soot and smoke residues, cleaning and deodorization of affected spaces, stabilization of damaged structures, and cleanup of contents where possible. Restoring a property after a fire often requires coordinating different steps to make the space safe and to preserve salvageable items, and property owners commonly look for contractors who can explain the process and keep them informed as work progresses.

The company’s Google Business description also lists trauma and biohazard cleanup, which involves specialized cleaning and disposal of hazardous materials and biological contaminants. These tasks require trained crews and appropriate safety practices to protect occupants and workers, and property owners seeking this work typically expect discretion, thoroughness, and adherence to safety procedures during remediation and cleanup.

Across many reviews customers highlight strong communication, a helpful approach from staff, and an emphasis on prompt service. The 4.9 rating from 168 reviews reflects a generally positive customer experience in areas such as responsiveness, clarity of explanation, and thoroughness of work. As with any restoration provider, individual experiences can vary, so property owners planning work are encouraged to discuss their specific needs, timelines, and questions with PuroClean directly to understand how the company can respond to their situation.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly
  • EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly

Photos

PuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photoPuroClean Disaster Restoration photo

Frequently Asked Questions

What services does PuroClean Disaster Restoration offer?

PuroClean Disaster Restoration offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Indianapolis, IN area.

Does PuroClean Disaster Restoration offer 24/7 emergency service?

Yes. PuroClean Disaster Restoration is available 24 hours a day, 7 days a week for emergency response.

How is PuroClean Disaster Restoration rated by customers?

PuroClean Disaster Restoration holds 4.9/5 on Google from 168 reviews.

Is PuroClean Disaster Restoration licensed and insured?

Restoringly has not verified licensing or insurance for PuroClean Disaster Restoration, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.

What areas does PuroClean Disaster Restoration serve?

PuroClean Disaster Restoration serves Indianapolis, IN and the surrounding area, operating from 625 S State St, Greenfield, IN 46140.

How do I contact PuroClean Disaster Restoration?

Call (317) 467-4436, visit their website, or request a free quote through Restoringly using the form on this page.

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