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PuroClean Certified Restoration Specialists

Worcester, MA

Ranked #5 of 8 in Worcester, MA
4.9
192 Reviews
4.9
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Worcester, MA
Address
482 Southbridge St, Auburn, MA 01501
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 192 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
professional staff17clear communication16quick response13knowledgeable staff11efficient and organized9thorough cleanup9polite and respectful8compassionate staff4
Services mentioned
water damage mitigation18mold remediation8demo and removal6inspection and estimates5protected belongings4sewage cleanup3carpet drying3repair work3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Cam Sheed
Apr 16, 2026

Gage and Ashley were very professional and did a quick and efficient job! I would highly recommend

Robert Swartz
Apr 10, 2026

Frankie and Joe came to provide water damage remediation/repair work at our condo and we could not be happier with the service they provided. Showed up on time, explained each step of the work, were clean and professional.

Sihan Yang
Apr 1, 2026

I cannot recommend PuroClean highly enough! Over the past month, their team has been incredibly patient and professional in helping me navigate a stressful water damage situation. From the very beginning, Nigel was fantastic—he was the ONLY estimator who provided a clear, detailed, and fully itemized quote right out of the gate, which immediately earned my trust. Throughout the entire process, the communication was top-notch, largely thanks to Ryan, the coordinator. He was extremely responsive to all my questions and showed incredible patience while I was dealing with back-and-forth delays with my HOA. When it came time for the actual mitigation and tear-out, Tyler and Joe were absolutely meticulous. They were highly respectful of my home, kept the work area incredibly clean, and clearly explained what they were doing. To top it off, PuroClean provided a flawless close-out documentation packet (including a certified Dry Log, detailed photos, and a paid-in-full invoice) that made the insurance compliance process an absolute breeze. If you need a restoration company that is transparent, communicative, and does things by the book, PuroClean is the team to call!

Daniel de la Torre
Mar 25, 2026

Now I know why PuroClean of Auburn gets such positive reviews: they do excellent work! Ryan at PuroClean responded quickly and kept us well informed throughout the process. The demo and mitigation team of Tyler, Gage and Joe were organized, neat and attentive to detail. This is a great company to work with. We'd hire them again.

Robert Sullivan
Mar 24, 2026

Puro Clean of Auburn, MA just finished working on my house this morning. I hired them to remove damaged insulation due to a water dam. Peter and Kay arrived, were organized, informative and efficient. They informed me about everything they were doing and cleaned up after. Highly recommend Puro Clean and ask for Peter and Kay.

About PuroClean Certified Restoration Specialists

PuroClean Certified Restoration Specialists serves homeowners and businesses in the Worcester area from a location at 482 Southbridge St, Auburn, MA 01501. The team focuses on water damage restoration, mold remediation, and fire damage restoration, and is available for emergency response around the clock. With a Google rating of 4.9 from 192 reviews, the company is presented as a local restoration resource for property owners facing sudden or ongoing damage.

Emergencies are handled 24 hours a day, seven days a week, so callers can expect a quick point of contact whenever a loss occurs. In addition to immediate response, customers have noted clear communication through the process. That attention to keeping property owners informed includes providing detailed estimates and explaining the steps involved, which helps reduce stress when decisions must be made quickly.

For water damage restoration the team performs the typical range of mitigation and recovery tasks that property owners need following leaks, floods, or supply line failures. Work generally includes water extraction, drying and dehumidification, assessment of affected building materials, and removal of unsalvageable materials to slow or prevent further damage. These measures are described to minimize disruption to occupied spaces and to help return homes and businesses to safe, dry condition as efficiently as possible.

Mold remediation services focus on identifying affected areas, containing contamination to limit spread, and removing mold impacted materials when required. The process also involves drying and moisture control steps and recommendations to address the underlying cause of growth so that the risk of recurrence is reduced. Property owners looking for help with visible growth or mold concerns can expect a focus on containment, careful removal, and steps to restore indoor air quality.

Fire damage restoration work includes cleanup of smoke and soot, removal of damaged debris, and measures to address odors and surface contamination. Restoration for fire incidents often includes stabilization of compromised areas and coordination to clean and salvage personal property where possible. The team’s work aims to make properties safe and to prepare them for rebuilding or repair work that follows, while tending to the practical needs of occupants during a difficult time.

Customers regularly comment on punctual, organized crews who take care to protect furniture and belongings and to leave work areas tidy after mitigation and cleanup. The company highlights a client-focused approach, emphasizing respectful communication, thorough explanations of the work being done, and attention to detail during jobsite setup and final cleanup. For property owners in Worcester and nearby Auburn, PuroClean Certified Restoration Specialists is positioned as an around-the-clock restoration partner addressing water, mold, and fire problems from initial response through cleanup and mitigation.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly
  • EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does PuroClean Certified Restoration Specialists offer?

PuroClean Certified Restoration Specialists offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Worcester, MA area.

Does PuroClean Certified Restoration Specialists offer 24/7 emergency service?

Yes. PuroClean Certified Restoration Specialists is available 24 hours a day, 7 days a week for emergency response.

How is PuroClean Certified Restoration Specialists rated by customers?

PuroClean Certified Restoration Specialists holds 4.9/5 on Google from 192 reviews.

Is PuroClean Certified Restoration Specialists licensed and insured?

Restoringly has not verified licensing or insurance for PuroClean Certified Restoration Specialists, but the company lists these certifications: IICRC Certified, EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.

What areas does PuroClean Certified Restoration Specialists serve?

PuroClean Certified Restoration Specialists serves Worcester, MA and the surrounding area, operating from 482 Southbridge St, Auburn, MA 01501.

How do I contact PuroClean Certified Restoration Specialists?

Call (774) 321-3232, visit their website, or request a free quote through Restoringly using the form on this page.

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