Providence Fire Restoration

My family and I are extremely grateful for the Providence Fire Restoration Team that responded to our home on November 22, 2025 after an Oil Pump incident. Dereck Perry, the Team Project Leader, was professional, calm, and reassuring during what was a very stressful situation.Along with soot and very high levels of Carbon Monoxide, arrival was prompt; everything was explained very clearly. Immediate steps were taken to ensure our home was safe. The crew was thorough , knowledgeable, and very respectful of our home.They addressed the soot and odor issues with great care and attention to detail; and, their experience truly showed. We felt very confident every step of the way that our home was in capable hands IF you ever need fire or oil puff restoration services, we highly recommend PFR Emergency Service! Again, their responsiveness, professionalism, and compassion made a very difficult experience much easier to get through.

The entire team of Providence Fire Restoration were amazing. Judi who answered the phone when I called was sympathetic to my feelings and current emotional state. She listened, she cared and followed up with me when the work was completed. She’s an angel. The crew who worked in my home were professional, efficient and communicated all steps with me during the entire process. They were punctual, respectful and thorough. I’ve had the hardest time finding reliable and dependable people to work in my home, but this team renewed my appreciation for great workmanship and efficiency. They received an A from me. I highly recommend them to assist with clean up in your home after tragedy has knocked on your door. Don’t think about it, just call Providence Fire Restoration.

Providence Fire did a great job helping with water damage in my basement. They were very prompt to come out and consult. Tim was amazing. Tori from the back office was very communicative through the whole process, but the real stars were the workers that were their day and day out cleaning out my property and replacing items back in once everything was all set.

My families experience was amazing working with Providence Fire. We had our floors replaced as well as other small tasks. The staff was very informational and easy to work with. The communication throughout our home project was excellent. I would highly recommend Providence fire for anyone looking to get a home project done. Everything was done quickly and with great attention to detail.

After experiencing a devastating house fire, PROVIDENCE FIRE RESTORATION (PFR) was a beacon of hope. Shane Howe, Owner of PFR and team arrived promptly, assessed the damage thoroughly and worked tirelessly to restore our home to greater than its former glory. Kris Bernier, Project Manager on this job, was knowledgeable, incredibly professional, very attentive to detail and kept us informed throughout the entire process. Thanks to PFR’s team, Bobby Costa, Joe and Rodney who always showed up early mornings and worked diligently to get the rebuild job done in a timely manner. Everyone was always pleasant. PFR understood the assignment and executed the work with conviction! Thank you from the bottom of our hearts to Shane Howe/PFR team and Kris Bernier for your expertise and compassion as we were able to return to our lives with minimal disruption. We love PFR and team for restoring our house into a beautiful home again!❤️ *Providence Fire Restoration (PFR) is an experienced full service restoration company and we highly recommend PFR for ALL of your restoration services. Rana & Orlondo Valles, East Providence, RI