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Aggregated rating of 5.0/5 from 131 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Garrett was absolutely incredible to work with. He immediately returned my call and was pleasant on the phone, he was fast to come out to give an inspection and was very informative and knowledgeable on the mold situation we had. I had dealt with a few other places and felt pressured and I'll say kind of scare tactics were being pushed to get me to sign. But not with Prorestore, Garrett was by far priced the best and the information was reassuring. Day of remediation was painless, his team showed up very nice guys and professional. Their work ethic was great! Two days later the place was back to normal and ease of mind back. On a side note, it was nice seeing the owner working side by side with his crew getting dirty just as much as the other guys. You know the job will get done right when the owner is elbow deep too! I cannot express how much I recommend this business to anyone in need!
Highly recommend! I called and they came. My needs were time sensitive and Garrett called me back in just minutes and then met me at the job site for a free estimate of work within just a few hours. Garrett was professional and got the job done by finding the source of a mold issue within minutes. A+ rating and I would be happy to use them again.
They were very professional and thorough and would definitely recommend them.
Remediated some mold in my basement. They were quick, professional and super nice! Would recommend them in a heartbeat!
Garrett and his team were great to work with from start to finish. Garrett is a genuine, caring person who is honest, transparent, and an excellent communicator. His team was knowledgeable, hardworking, respectful, and took great care to make sure everything was done properly. They were always willing to answer my questions throughout the process. It was clear they take pride in their work, and they went above and beyond to make sure everything was done to the best of their ability. I would definitely recommend Garrett and his team and would gladly use them again in the future.
About Prorestore
Prorestore is a water damage restoration company serving the Worcester area, operating from a facility at 14 Commerce Rd, Shrewsbury, MA 01545. The firm focuses on helping local property owners recover from water incidents, whether those are localized leaks, storm-related intrusion, or larger scale flooding. Prorestore presents itself as a local resource for containment and recovery, with an emphasis on returning affected spaces to a safe, usable condition as promptly as possible.
Water damage restoration typically involves a sequence of actions designed to limit ongoing harm and restore affected materials. Prorestore’s work centers on assessing the scope of water intrusion, removing standing water, and implementing drying and dehumidification to stabilize building materials. Moisture monitoring and targeted drying of structural components help reduce the likelihood of secondary issues, and cleaning and sanitation steps address soiling and odors that can accompany water events. For property owners, these measures are intended to minimize loss and shorten the time a space is out of service.
Emergencies can happen at any hour, and Prorestore is available around the clock for urgent needs. The business maintains 24 hour availability every day of the week, so homeowners, landlords, and property managers in the Worcester and Shrewsbury area can reach out for immediate assistance when water damage occurs. That around the clock availability supports rapid mobilization in time-sensitive situations where delaying response can increase the extent of damage.
Prorestore’s customer feedback on Google reflects a high level of approval, with a five star rating based on 131 reviews. That overall rating indicates a consistent pattern of positive experiences among people who have engaged the company for water restoration work. Local property owners looking for a highly rated option for water-related emergencies will find those reviews a useful indicator when comparing service providers.
Being local to Worcester and located on Commerce Road in Shrewsbury, Prorestore positions itself to respond to the needs of area residents and businesses. Familiarity with regional weather patterns and building types in central Massachusetts can be beneficial when planning immediate mitigation and follow up drying strategies. Property owners often appreciate a provider that combines fast response, practical restoration steps, and clear communication about the work that will be done.
Prorestore aims to guide clients through the restoration process while focusing on practical outcomes for damaged spaces. For urgent water damage needs, the company’s 24 hour availability ensures there is a pathway to prompt evaluation and action. Prospective clients can find the business at the Shrewsbury address provided, and rely on the company’s established local presence for water damage restoration in the Worcester area.
Services Offered
Credentials & Certifications
- State Licensed
- Fully Insured
- IICRC: MOLD REMEDIATION SPECIALIST (MRS)Verified 2026-08-05
Photos




Frequently Asked Questions
What services does Prorestore offer?
Prorestore offers water damage restoration, mold remediation in the Worcester, MA area.
Does Prorestore offer 24/7 emergency service?
Yes. Prorestore is available 24 hours a day, 7 days a week for emergency response.
How is Prorestore rated by customers?
Prorestore holds 5.0/5 on Google from 131 reviews, 5.0/5 on Yelp.
Is Prorestore licensed and insured?
Prorestore states on its website that it is state licensed and insured.
What areas does Prorestore serve?
Prorestore serves Worcester, MA and the surrounding area, operating from 14 Commerce Rd, Shrewsbury, MA 01545.
How do I contact Prorestore?
Call (774) 232-5478, visit their website, or request a free quote through Restoringly using the form on this page.
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