4.8
97 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Syracuse, NY
Address
6194 Thompson Rd, Syracuse, NY 13206
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 97 reviews across platforms.

Google Reviews
4.8
97 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
View BBB profile
Accreditation unknown
BBB rating

What customers mention most

From the 46 most recent Google reviews
Experience
quick response22excellent customer service18professional staff15knowledgeable staff7trustworthy and reliable7clear communication6compassionate care6fair pricing3
Services mentioned
water damage cleanup9reconstruction and repairs5emergency response5cleaning and sanitizing3water extraction and drying3fire damage restoration3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Dogukan “John” Kubat
Aug 14, 2025

This company is the biggest joke! This is the roof vent that they claimed was repaired. When called and questioned as to why there is mold and mildew growing in the bathroom ceiling, the answer was that the claim is complete and repaired. Well years later opened the ceiling up to find this. Great job guys!

stacey meehan
Aug 13, 2025

Todd and Danny were extremely helpful and they followed up daily on the progress of the situation. Amazing customer service.

Globbin Williams
Jul 2, 2025

If I could give them 0 stars I would. They rebuilt my house from the ground up after a fire. The "attention" to detail is absolutely horrendous, from the painting to the sanding, bulging screws all throughout the house, you can see where the drywall meets, the trim is uneven and the house itself is not level. Also they did not put insulation in the attic yet the house passed inspection... very fishy.DO NOT WASTE YOUR MONEY.

Ted Wallin
Jan 30, 2025

I had, through my insurance. help from this firm in the large scale remediation services necessary in my home after serious water damage. It involved removal of flooring, carpeting, appliances, wall con struction, and possessions. They did largely acceptable work in these areas. Much in the way of furnishing and personal possessions had to be stored in the company warehouse during this long process. The insurance company provided compensation for those items lost or damaged during the water emergency. They told me that Property Restoration would cover any damages resulting from moving and storing the non damaged possessions. After the firm returned all of the items to my home, I carefully documented the breakage and damage caused to the items during storage. A Property Restoration staff member examined the item s under claim and told me they would g et back to me. They never did, and would not return my calls. IT is because of this poor customer service that I am submitting this review. I had no specific monetary demand but did deserve the courtesy of a response, evaluation, and justification. I would give a low evaluation of this aspect of their service operation.

Brenton Hall
Dec 11, 2024

I have known this company and the owner for many years. They are great people with a wonderful culture. They are absolutely fabulous at what they do.

About Property inc.

Property inc. serves Syracuse, New York from its location at 6194 Thompson Rd, Syracuse, NY 13206, offering water damage restoration and fire damage restoration services. The company is listed as available 24 hours a day, seven days a week for emergencies, and operates with Open 24 hours posted for every day of the week. Local property owners looking for an emergency response can reach out any time, and the business’s online presence reflects high customer satisfaction with a Google rating of 4.8 based on 97 reviews.

For homeowners and property managers facing water damage, Property inc. handles the immediate needs that typically arise after leaks, flooding, or broken pipes. That work generally includes stopping ongoing water intrusion, removing standing water, drying affected areas, and addressing materials such as wet insulation and drywall so that further deterioration is minimized. Staff coordinate with other trades when needed and advise property owners on next steps to restore interiors and finish repairs.

When a fire affects a property, Property inc. provides services that address smoke, soot, and the water or chemical residues used to extinguish flames. Fire damage restoration generally involves securing the property, removing hazardous or unsalvageable materials, cleaning soot and odors, and preparing areas for rebuilding. Property owners benefit from a single point of contact to help manage cleanup and the practical tasks that follow a damaging event, reducing the disruption to daily life.

Customers posting feedback frequently highlight responsiveness and quality of work. Reviewers note rapid arrival for emergencies, effective mitigation to prevent further damage, and a capability to handle large-scale jobs with appropriate equipment. Several mentions speak to helpful communication and coordination with other contractors, such as plumbers, when additional specialized work is required. Trade partners and local businesses have also recommended Property inc. based on these practical strengths.

At the same time, public feedback shows a range of experiences, and a small number of customers reported concerns about the outcome of particular repairs. One review raised issues about a repair that later showed mold and mildew, and another noted that scheduling for smaller jobs sometimes required a wait before work could begin. These comments indicate that while many customers report positive results, prospective clients should discuss timelines and expected outcomes up front so they understand scheduling and follow-up procedures.

Overall, Property inc. positions itself as a local resource for Syracuse area residents who need water or fire damage restoration, with round the clock availability and a strong average rating on Google. Prospective customers can expect services that focus on stopping further damage, cleaning and drying affected areas, and preparing properties for repair, with staff responsive to emergency calls and coordination needs with other contractors.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Property inc. photoProperty inc. photoProperty inc. photoProperty inc. photoProperty inc. photo

Frequently Asked Questions

What services does Property inc. offer?

Property inc. offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Syracuse, NY area.

Does Property inc. offer 24/7 emergency service?

Yes. Property inc. is available 24 hours a day, 7 days a week for emergency response.

How is Property inc. rated by customers?

Property inc. holds 4.8/5 on Google from 97 reviews.

Is Property inc. licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Property inc.. Ask them directly for proof before hiring.

What areas does Property inc. serve?

Property inc. serves Syracuse, NY and the surrounding area, operating from 6194 Thompson Rd, Syracuse, NY 13206.

How do I contact Property inc.?

Call (315) 454-0518, visit their website, or request a free quote through Restoringly using the form on this page.

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