Company Facts
Reviews Across the Web
Aggregated rating of 2.9/5 from 33 reviews across platforms.
What customers mention most
From the 28 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
ProKleen subcontracted work and a construction lien was subsequently put on a nonprofit organization building. Little attempt and communication to resolve the issue has been made by ProKleen for 2 years. Looks like a lawsuit is only way to resolve the issue.
Took less then 15 minutes to do a large area in a bedroom, front room and all. They were supposed to treat for blood ans that was not done. 10 out of 10 don't use them
The gentleman who arrived to clean the vents seemed hungover and was not completely equipped. I had to provide a foot stool so that he could reach the vents. He also managed to ruin the surrounding popcorn ceiling which was in perfect condition prior to the job and then they refused to repair the damage. Never again!
My mother brought them a rug from my home to be cleaned as her dogs had peed on it. I went and picked it up a couple weeks later to find it in a literally pile next to the front door. They charged me 100$ for the cleaning. However the rug was still completely covered in stains and smelled like pee. At no point did they mention “hey we couldn’t get the stains out or we’re sorry we did our best but somethings just don’t come out.” They just sent us home with our pile of a rug and let us find that out for selves. I would never suggest anyone take their carpet here for cleaning. We will be having to throw away a rug they charged us $100 dollars to clean.
Hired them for a basement clean out. Thankfully we didn't give them a deposit. They promised on 3 occasions to start the job, but never showed up and quit responding to our calls and emails.
About Pro-Kleen Services, Inc.
Pro-Kleen Services, Inc. is a family-run restoration and cleaning company based in Great Falls, Montana. Located at 325 10th Ave S, Great Falls, MT 59405, the firm presents itself as a local resource for homeowners and property managers facing water, mold or fire issues, as well as routine and emergency cleaning needs. The business profile describes a hands-on approach to cleaning carpets, ducts and upholstery, and to addressing mold and water damage concerns across the community.
The company maintains around-the-clock availability, and is listed as open 24 hours every day of the week, reflecting its stated capacity to respond to emergencies at any hour. That continuous availability is a core part of how Pro-Kleen positions itself to local property owners who may need a rapid response after a leak, storm, or other urgent situation. Customers looking for immediate assistance are advised that the company advertises 24/7 emergency service.
Water damage restoration work involves a sequence of steps to stabilize affected spaces and limit further harm. Pro-Kleen offers water damage services intended to identify where moisture has intruded, remove standing water, and initiate drying and dehumidification. These efforts generally aim to prevent secondary damage such as structural swelling or mold growth, and to return interior surfaces and building materials to a safer, drier condition for the owner or tenant.
Mold remediation is another area the company lists among its services. Typical mold work focuses on locating mold growth, containing affected areas to prevent spread, carefully removing contaminated materials where needed, and cleaning or treating surfaces to reduce spores and odors. For property owners, this often also includes guidance on moisture control steps that help reduce the chance of recurrence, and cleaning of impacted contents where that is appropriate.
For fire damage, Pro-Kleen provides restoration work that addresses the common consequences of fire and smoke. Services commonly include removal of soot and residues, cleaning to restore salvageable surfaces and contents, odor reduction, and the stabilization of areas to make them safe for follow-up repairs. Fire restoration often requires attention to both visible damage and lingering smoke effects, and the company lists this among the core offerings for local residents and businesses.
In addition to those restoration specialties, Pro-Kleen advertises carpet, duct and upholstery cleaning as part of its service mix, reflecting a broader emphasis on interior cleanliness and indoor air quality. The company’s Google listing shows a rating of 2.9 from 33 reviews, and it identifies as family-run, which suggests a local, personal approach to customer service. Property owners in Great Falls seeking help with water, mold or fire problems, or who need cleaning services for carpets and furnishings, can contact Pro-Kleen at their Great Falls location for more information or for emergency response.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Pro-Kleen Services, Inc. offer?
Pro-Kleen Services, Inc. offers water damage restoration, mold remediation, fire damage restoration in the Great Falls, MT area.
Does Pro-Kleen Services, Inc. offer 24/7 emergency service?
Yes. Pro-Kleen Services, Inc. is available 24 hours a day, 7 days a week for emergency response.
How is Pro-Kleen Services, Inc. rated by customers?
Pro-Kleen Services, Inc. holds 2.9/5 on Google from 33 reviews, 3.7/5 on Yelp.
Is Pro-Kleen Services, Inc. licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Pro-Kleen Services, Inc.. Ask them directly for proof before hiring.
What areas does Pro-Kleen Services, Inc. serve?
Pro-Kleen Services, Inc. serves Great Falls, MT and the surrounding area, operating from 325 10th Ave S, Great Falls, MT 59405.
How do I contact Pro-Kleen Services, Inc.?
Call (406) 761-7700, visit their website, or request a free quote through Restoringly using the form on this page.
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