Power Dry

I had a sump pump failure and the entire basement of my house in the Belton area was flooded. Power Dry ‘s Project manager Mitch G and mold remediation technician Adam M did an amazing job for me. Everyone I worked with was professional and helpful and reassuring and made sure I was informed throughout the process.

Excellent team and great work. PJ was very thorough and honest in his assessment of the situation. He had a team on site the same day. The crews were very thorough and ensured all work was fully completed.

Edit: 7/29/2026 They still have yet to complete the reconstruction work. In fact they’ve stopped responding to messages and calls altogether. That’s not including numerous no-call no shows. February 2026 Powder Dry has been nothing but amazing during this whole process. I feel like I am running around like a chicken with its head chopped off and they’ve been professional and supportive the entire time. This whole thing has been overwhelming and as well as embarrassing. Power Dry has been considerate, thoughtful, and good humored while also being matter of fact. Each step was explained, at no point did I find myself wondering what the heck was going on. They’re efficient. A team was able to start working within an hour of getting us a price quote. They were very easy to book with and organize plans of attack. They were also clear at explaining what they needed and why. They did not need babysitting, I was able to get my work done while they did theirs. All around great service! Would work with them again.

The Power Dry team was incredible. Very friendly and very professional. Lorejas provided an excellent service, he was patient and very knowledgeable.

I have very mixed feelings about Power Dry. We originally hired them for water mitigation after our home flooded, and that specific team did a great job. Based on that, we hired their restoration department to put our home back together. That was a massive mistake. The restoration process was extremely disorganized. We were promised a project manager to oversee everything, but we had a revolving door of different people. We effectively had to act as our own general contractors, communicating constantly just to ensure the work got done. After the work was finished, the refinished floorboards started lifting. Power Dry dragged their feet for months before coming to look at it, and then completely refused to fix it. They blamed the issue on the 'humidity' in our home—an absurd excuse considering we have lived in this house for 14 years without ever having this issue before. Because they refused to stand behind their work, we withheld our final payment until the floor was fixed. Instead of working with us, they placed a lien on our house. We had to hire an entirely different contractor to fix Power Dry's mistakes. We offered to pay Power Dry the remaining balance minus what we paid another contractor to fix the problem. We ultimately had to hire an attorney to get the situation settled and the lien removed from our property. If you have a flood, their mitigation team is fine. But I would strongly advise against ever using their restoration department.