Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 109 reviews across platforms.
Most Recent Reviews
I used Pinnacle to help take care of my Aunts house for restoration work and a mold inspection. The team was very professional and informative both in their process and the team. I really appreciated their attention to detail and overall value of the work they provided. Would recommend them and use them again if the time comes.
When we had a major water leak, Pinnacle's 24/7 emergency response was a lifesaver. True to their word, their team was on-site in under 45 minutes and immediately took control of the situation, which was a huge relief. Their technicians were professional, thorough, and handled everything directly with our insurance company, restoring our peace of mind. For anyone facing water damage, Pinnacle operates with the speed and expertise you need. Highly recommend.
The company did an awesome job in repair/restore of a water damage ceiling in my garage due to a water leak a couple of weeks ago. Bennie was meticulous and his attention to detail for the excellent work on patching up/repairing the damage drywall...you can't see/tell the difference of the before and after of the damage to the ceiling because it was restored beautifully, I can tell Bennie takes pride in his work! I highly recommend Pinnacle Restoration for their professionalism, customer service, excellent work and quick response to my request. Thank you.
I wanted to take a moment to share a glowing review of Pinnacle Restoration, specifically Travis, for their truly amazing and helpful service during a challenging situation. We reached out to Pinnacle Restoration for an emergency when one of our tenants reported water leaking from the ceilings caused by an issue with the upstairs unit. Within just 45 minutes, Pinnacle Restoration was on-site, promptly placing fans throughout the unit to minimize the damage. From that point forward, it was clear we had made the right choice in hiring them for the remediation of the unit, which involved addressing much damage. Travis took the lead and went above and beyond in navigating the complexities of the insurance claims process—not just with the property owner’s insurance but also with the HOA’s insurance when the situation required it. What truly sets them apart is how personal they make the experience. It’s clear they care deeply about their clients and take pride in their work. Situations like these are never ideal, but Pinnacle Restoration turned it into a manageable process, and for that, we are incredibly grateful. I cannot recommend Travis and Pinnacle Restoration highly enough. Their professionalism, empathy, and expertise are unmatched.
I cannot say enough good things about Pinnacle Restoration! Their team handled our water and sewer mitigation project with the utmost professionalism and care. From start to finish, they were incredibly helpful, kind, and understanding, turning a stressful situation into one that felt manageable. Their hard-working and amazing crew went above and beyond to ensure everything was handled efficiently and thoroughly. Miranda and JJ were lifesavers, explaining everything thoroughly as the process progressed, keeping our entire operations team in the loop with everything that needed to be done. They paid attention to every detail and worked tirelessly. It was evident they truly care about their clients and take pride in their work. If you're ever in need of restoration services, I highly recommend Pinnacle Restoration. They’re the best in the business! 🌟🌟🌟🌟🌟
About Pinnacle Restoration
Pinnacle Restoration is a local restoration firm based in North Las Vegas, operating from 5000 E Washington Ave, Las Vegas, NV 89110. The company offers rapid solutions for water, fire and mold damage in homes and businesses, focusing on practical, customer-centered response when property owners face unexpected losses. Known in the community for a consistent approach to emergency work, Pinnacle Restoration combines on-site problem solving with clear communication to help clients through disruption and recovery.
Water damage restoration is a core service. For homeowners and business proprietors, this typically begins with an initial assessment to determine the extent of intrusion, followed by water removal, drying, and mitigation work intended to limit further damage. Pinnacle’s teams address saturated materials, help stabilize affected areas, and take steps that reduce the risk of secondary problems. Restoration work may include repairing or prepping areas for reconstruction so that properties can be returned to normal use as efficiently as possible.
Fire damage restoration services help property owners recover after flames, heat, smoke or soot have affected their space. Work in this area generally involves evaluating structural and cosmetic impacts, cleaning and deodorizing affected areas, and coordinating the stabilization of damaged materials. Pinnacle’s approach is aimed at restoring habitability and minimizing disruption to daily life while addressing both visible damage and hidden concerns like smoke penetration or residues that can affect indoor environments.
Mold remediation is provided for situations where microbial growth is identified or suspected. Typical steps include assessing affected areas, containing and removing contaminated materials when necessary, drying and treating spaces to limit regrowth, and advising on moisture control and prevention strategies. For many local property owners, timely mold work reduces health anxieties and helps protect the value and integrity of their buildings.
Pinnacle Restoration emphasizes availability and rapid response. The company is available 24 hours a day, seven days a week for emergencies, with business hours listed as open 24 hours every day. Customer accounts and online reviews reflect a pattern of fast, attentive responses and crews that prioritize respect for the home or business they are working in. Clients comment on thoroughness, clear communication throughout the process, and an ability to make stressful situations feel more manageable.
Reputation in the community is reflected in a strong Google rating of 4.9 based on 109 reviews. Reviewers consistently note professionalism, attention to detail, and caring interactions from the crew. For property owners in North Las Vegas and surrounding areas seeking restoration after water, fire or mold incidents, Pinnacle Restoration presents itself as a reachable, responsive option committed to practical recovery and thoughtful customer service.
Services Offered
Credentials & Certifications
- State Licensed
- Fully Insured
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos
Frequently Asked Questions
What services does Pinnacle Restoration offer?
Pinnacle Restoration offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the North Las Vegas, NV area.
Does Pinnacle Restoration offer 24/7 emergency service?
Yes. Pinnacle Restoration is available 24 hours a day, 7 days a week for emergency response.
How is Pinnacle Restoration rated by customers?
Pinnacle Restoration holds 4.9/5 on Google from 109 reviews, 4.3/5 on Yelp, a A grade from the Better Business Bureau.
Is Pinnacle Restoration licensed and insured?
Pinnacle Restoration states on its website that it is state licensed and insured. It also lists these certifications: IICRC Certified.
What areas does Pinnacle Restoration serve?
Pinnacle Restoration serves North Las Vegas, NV and the surrounding area, operating from 5000 E Washington Ave, Las Vegas, NV 89110.
How do I contact Pinnacle Restoration?
Call (702) 213-5972, visit their website, or request a free quote through Restoringly using the form on this page.
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