Company Facts
Reviews Across the Web
Aggregated rating of 4.0/5 from 30 reviews across platforms.
What customers mention most
From the 23 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
We have been VERY happy with the work that PaulDavis has done for us following major storm damage to our home. From the first remediation work through a major and complete rebuild, they have been awesome. Tom says what he's going to do and he does what he says. He has been incredibly responsive and trustworthy. He was a partner with me through design ideas and solutions. The PaulDavis team of workers were always hardworking and respectful. We are very happy we went with PaulDavis for major home repair and rebuild.
We had water damage from an ice dam on the roof. They were very quick to respond and start the mitigation work once the dam melted. Satisfied with the work, I wanted to have them do the rebuild as well, but the communication fell apart at this point. It took several weeks of back and forth before I got someone to agree to put together a quote. I was promised a week, waited two weeks, reached out and was assured it would be sent within the day. Still never got the quote, called and texted the project manager several times over the next couple of days, but he stopped responding. Reached out to let him know I would be moving forward with a different contractor due to the difficulty getting the quote and again never got an acknowledgement. Still have a hole in my ceiling which at this point won’t be fixed until at least late May, and feeling like this has been a big waste of my time.
Very professional
Read before you hire this company! My experience has been very difficult. The comments about the lack of communication are completely true. I sit here today. with my project that we have a signed contract unfinished. Have already experienced multiple no shows when they said they would do the work, they had to pull off a 3rd party contracting company because they also didn’t do what was agreed upon with replacing a ceiling. My project manager is often nowhere to be found outside of Monday-Friday when he is the one scheduling guys outside of those days. The comments also about the mess (dust) are also true I have a children’s playroom downstairs that now needs to be fully cleaned as everything is dusty from the work they have completed. This is just a very unprofessionally run operation in my only experience. The gentlemen are very nice but unfortunately do not follow through. I would stay far away and not recommend unless you enjoy dealing with headaches.
Siding job was done in a professional manner. Care was taken. All communication with the insurance company was done properly and promptly. Highly recommend.
About Paul Davis Restoration of Northwest Connecticut
Paul Davis Restoration of Northwest Connecticut is a restoration provider located at 21c Andover Drive in West Hartford, Connecticut. The company lists water damage restoration and fire damage restoration among its core services, and it is available for emergency response around the clock. Business hours are noted as open 24 hours each day of the week, and the business holds a 4.0 average on Google based on 30 reviews.
For homeowners and property managers facing water intrusion, the company offers services that address the common stages of recovery. Water damage restoration typically begins with an assessment to determine the extent of affected materials and the source of the water. Mitigation steps such as water removal, drying and dehumidification are used to stabilize the space, limit secondary damage, and prepare areas for repair. Property owners can expect processes focused on removing standing water, drying structural components and contents, and coordinating next steps to return a home or building to a usable condition.
When fire affects a property, recovery needs often go beyond visible burn damage. Fire damage restoration work commonly includes securing the property, removing soot and smoke residues, addressing odor, and handling the collateral effects of firefighting, including water damage. Restoration in these circumstances usually means evaluating structural and cosmetic impacts, performing cleaning and deodorization, and preparing areas for reconstruction. The overall aim is to restore safety and livability while managing the multiple problems that can arise after a fire.
Emergency availability is a key element of the company’s offering. Being reachable 24 hours a day allows for an immediate response when urgent situations occur, which can be important to reduce further loss. In an emergency, initial steps often focus on stopping ongoing damage, protecting unaffected areas, and beginning stabilization so that longer term restoration work can proceed. Paul Davis Restoration of Northwest Connecticut advertises this around the clock readiness to respond to urgent water and fire situations.
Local residents and business owners may find the company’s online rating helpful when comparing providers. The Google rating of 4.0 from 30 reviewers provides a snapshot of customer sentiment, though individual experiences can vary. The office location in West Hartford serves as a base for responding to nearby emergencies and scheduled restoration work.
Paul Davis Restoration of Northwest Connecticut presents itself as a resource for those dealing with the disruption and stress that follow water or fire damage. By offering the core services associated with mitigation and restoration and by maintaining 24/7 availability, the company aims to support property owners through initial stabilization and the recovery process.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
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Frequently Asked Questions
What services does Paul Davis Restoration of Northwest Connecticut offer?
Paul Davis Restoration of Northwest Connecticut offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Hartford, CT area.
Does Paul Davis Restoration of Northwest Connecticut offer 24/7 emergency service?
Yes. Paul Davis Restoration of Northwest Connecticut is available 24 hours a day, 7 days a week for emergency response.
How is Paul Davis Restoration of Northwest Connecticut rated by customers?
Paul Davis Restoration of Northwest Connecticut holds 4.0/5 on Google from 30 reviews, 3.0/5 on Yelp.
Is Paul Davis Restoration of Northwest Connecticut licensed and insured?
Restoringly has not verified licensing or insurance for Paul Davis Restoration of Northwest Connecticut, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does Paul Davis Restoration of Northwest Connecticut serve?
Paul Davis Restoration of Northwest Connecticut serves Hartford, CT and the surrounding area, operating from 21c Andover Dr, West Hartford, CT 06110.
How do I contact Paul Davis Restoration of Northwest Connecticut?
Call (860) 761-3185, visit their website, or request a free quote through Restoringly using the form on this page.
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