4.7
249 Reviews
4.7
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Lexington, KY
Address
2050 Creative Dr #130, Lexington, KY 40505
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.7/5 from 249 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
helpful staff20clear communication16quality workmanship13professional crew12fast response12respectful crew5flexible scheduling5handled insurance4
Services mentioned
water mitigation10emergency response5home restoration4structural drying4floor replacement4inspection and assessment4

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Sandra Chandler
Jul 30, 2026

James of Paul Davis came in and took over the repair of our ceiling that had been left undone for week by another company. He worked hard and now you could never tell that there was any damage at all. Thanks James for your hard work.

David Johnson
Jul 14, 2026

Kept us notified what was happening and just great bunch to work with.

B B
Jul 10, 2026

After a dishwasher leak caused significant damage to my home, I contacted Paul Davis for emergency mitigation services, and I could not be more impressed with the experience. From the very first phone call, their team was responsive, professional, and compassionate. They arrived quickly, thoroughly assessed the damage, and immediately began mitigation efforts to prevent further issues. Throughout the process, they kept me informed, explained each step clearly, and answered all of my questions. The technicians were knowledgeable, courteous, and treated my home with care and respect. They worked efficiently while ensuring the affected areas were properly dried and protected. During a stressful situation, their expertise and professionalism gave me confidence that my home was in good hands. I am extremely grateful for the excellent service provided by Paul Davis. Their prompt response, attention to detail, and commitment to customer satisfaction exceeded my expectations. I highly recommend Paul Davis to anyone in need of restoration or mitigation services. I am adding to this review, the remediation team was excellent, 5/5 stars! Unfortunately, the restoration and rebuild portion of my experience has fallen far short of that goal. If things continue on the current path, I will continue lowering my review. Communication has been extremely disappointing. Calls and text messages are often not returned, and despite being out of my home, I still have not been given even an estimated date for when work will begin. I have also been given conflicting information by my project manager regarding the ordering of materials and the work that will be completed. At this point, I no longer have confidence that I am receiving accurate or timely updates. I truly hoped my experience would match the excellent emergency mitigation services I initially received, but the rebuild process has been frustrating and poorly managed. Unless communication, transparency, and project management improve significantly, I expect my rating will continue to decline and may ultimately become a one-star review.

Bryan Pack
Jun 30, 2026

Misty and Leti did a great job with the pack out of our home.

matt bledsoe
Jun 29, 2026

Misty and Leti are professional and thorough.

About Paul Davis Restoration of Lexington

Paul Davis Restoration of Lexington serves property owners in Lexington, Kentucky from its location at 2050 Creative Drive, Suite 130. The team focuses on water damage restoration and fire damage restoration, and is available around the clock for emergency response. Local residents and businesses can expect a company that emphasizes rapid deployment when an urgent situation arises, reflecting its 24 hour, seven day a week availability for emergencies.

When water losses occur the initial emphasis is on mitigation to limit further damage. That typically means a prompt arrival to assess affected areas, remove standing water, and begin structural drying and dehumidification. Those immediate actions are intended to stabilize a property and reduce the risk of secondary problems such as mold. For fire losses, early steps commonly include securing the building, addressing active hazards, and beginning soot and smoke cleanup so further repairs can move forward with a safer, cleaner worksite.

Beyond emergency containment, restoration work often moves into careful cleaning and repair. Water damage restoration can include evaluation of materials, controlled demolition of unsalvageable elements, drying of structural cavities, and preparation for reconstruction. Fire restoration commonly involves soot and odor mitigation, cleaning of surfaces and contents when possible, and coordination of the rebuild scope to return spaces to usable condition. These services are delivered with an eye toward minimizing disruption to daily life while addressing the technical needs of the property.

Reviews left by local customers reflect recurring themes about the company’s approach. Many customers note responsiveness and clear communication from the first phone call, plus a professional and compassionate demeanor during stressful events. Several accounts describe crews working efficiently to limit intrusion into daily routines, and others emphasize consistent updates during the repair and rebuild phases. These sentiments suggest an emphasis on both technical work and customer care throughout a restoration project.

Paul Davis Restoration of Lexington maintains a strong local reputation, reflected in a 4.7 Google rating based on 249 reviews. That overall rating indicates many customers in the Lexington area have been satisfied with the company’s handling of emergency response, mitigation, and restoration tasks. Being available 24 hours a day, seven days a week underscores the company’s readiness to respond when a sudden loss affects a home or business.

Property owners in Lexington seeking water or fire restoration can expect a focus on prompt emergency response, thorough mitigation to protect the property, and careful restoration work that prioritizes a return to normal use. For emergency situations, the location on Creative Drive serves as the local base for crews who respond at any hour. The company presents itself as a local resource for restoring damaged property and supporting customers through the recovery process.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Commercial Drying SpecialistVerified 2026-08-05
  • IICRC: Contents Processing TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
  • IICRC: Upholstery and Fabric Cleaning TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

Paul Davis Restoration of Lexington photoPaul Davis Restoration of Lexington photoPaul Davis Restoration of Lexington photoPaul Davis Restoration of Lexington photoPaul Davis Restoration of Lexington photoPaul Davis Restoration of Lexington photo

Frequently Asked Questions

What services does Paul Davis Restoration of Lexington offer?

Paul Davis Restoration of Lexington offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Lexington, KY area.

Does Paul Davis Restoration of Lexington offer 24/7 emergency service?

Yes. Paul Davis Restoration of Lexington is available 24 hours a day, 7 days a week for emergency response.

How is Paul Davis Restoration of Lexington rated by customers?

Paul Davis Restoration of Lexington holds 4.7/5 on Google from 249 reviews, 1.9/5 on Yelp.

Is Paul Davis Restoration of Lexington licensed and insured?

Restoringly has not verified licensing or insurance for Paul Davis Restoration of Lexington, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Paul Davis Restoration of Lexington serve?

Paul Davis Restoration of Lexington serves Lexington, KY and the surrounding area, operating from 2050 Creative Dr #130, Lexington, KY 40505.

How do I contact Paul Davis Restoration of Lexington?

Call (859) 810-8602, visit their website, or request a free quote through Restoringly using the form on this page.

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