4.7
197 Reviews
4.7
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Mount Pleasant, SC
Address
419 Jessen Ln, Charleston, SC 29492
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.7/5 from 197 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
clear communication21quality workmanship19professional staff13quick response13organized and thorough12helpful and empathetic9on-time and punctual9works with insurance5
Services mentioned
water damage cleanup15reconstruction and rebuild10emergency response8project management5kitchen and bathroom remodel4fire and smoke mitigation4flooring installation4water drying services4

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Timothy Morton
Aug 5, 2026

Justin and team did a phenomenal job — quickly responding to our water damage issue and taking action. They were amazing to work with, attentive, and made sure we were taken care of quickly. Highly recommend!!!

Daniel Berkey
Aug 4, 2026

Was well pleased with the work of all the contractors involved in our water damage repair and additional contracted work on the ceilings and walks downstairs.

Naomi Peters
Aug 3, 2026

Update: we tried using Paul Davis for the reconstructive process and it was a disaster that ended with me being ghosted by Dylan. Dylan gave us an estimate that hadn't been approved by insurance yet. He had us drive to the warehouse to pick out flooring and cabinets. The next day our estimate was approved for much less than expected and we couldn't get any of the products we picked out. This relationship ended when I sent a text to him trying to get reconstruction set up and weeks later still have not got a response. After 11 weeks without a kitchen and fighting with Paul Davis and insurance, we are moving along to another contractor who will respond and do the work we need done. Paul Davis restoration made the mitigation process fast and seamless from the start. Tyler was at my house within an hour of calling them, they worked directly with insurance and was able to get the house dried out and affect areas removed. We are looking forward to using them for the reconstructive side as well.

Mike G
Jul 23, 2026

Hire this company if you want terrible work, communication, organization and customer service from start to finish. Hire this company if you want your job to be completed (my job was never completed) 100 days after their planned schedule. Hire this company if you want to be threatened to have your final balance sent to collections and a lien put on your house after you try to get a credit for their subpar craftsmanship, unfinished work and zero communication. I haven’t actually received a final bill to pay because billing never sent it. They never sent it because I’m waiting on credits that haven’t been applied after reviewing the 48 photos/videos I’ve sent over. Hire this company if you want a project manager who doesn’t have time to meet with you because, and I quote them directly “I have a tight schedule bud” Absolute nightmare - what should have been 1 month long project started in November 2025 and I’m still dealing with them now, it’s July 2026.

Rachel Lee
Jul 14, 2026

Greg was Friendly, honest and respectful. He communicated through the entire restoration and the crew was great. Thanks 😊

About Paul Davis Restoration of Charleston

Paul Davis Restoration of Charleston, located at 419 Jessen Lane in Mount Pleasant, South Carolina, provides water damage restoration and fire damage restoration services to homeowners and property managers in the Charleston area. The company is available around the clock for emergency response, operating 24 hours a day, seven days a week. With a Google rating of 4.7 from 197 reviews, the firm is frequently chosen by local residents facing sudden property emergencies who need prompt attention.

When water damage occurs, homeowners can expect a structured approach that begins with a thorough assessment of affected areas. Paul Davis Restoration of Charleston focuses on rapid mitigation to limit further harm, drying and dehumidification to remove residual moisture, and safe removal of unsalvageable materials. These steps help stabilize the property and reduce the risk of secondary problems that commonly follow water intrusion. Customers in the community often seek this kind of service after leaks, storm damage, or plumbing failures.

Fire damage restoration work at the company addresses both visible and hidden effects of a fire. Typical tasks include removing debris, cleaning smoke and soot from surfaces, addressing lingering odors, and stabilizing areas that have been structurally compromised. Restoration for fire-impacted homes often involves coordinated cleanup and rebuilding efforts to return living spaces to a usable condition. For local property owners, the process is designed to move from emergency stabilization toward longer-term repair and recovery in a clear sequence.

Clients regularly mention communication and responsiveness as important aspects of their experience. Many reviews reflect appreciation for staff who explain the restoration process, outline timelines, and provide regular updates about daily work and overall project progress. Customers also describe cases where mitigation and rebuilding were completed efficiently, helping to relieve stress during disruptive situations. These themes suggest the company places emphasis on keeping property owners informed from the initial emergency response through reconstruction phases.

The business also receives notes of caution from some clients about the realities of supply chains and scheduling. A few reviews indicate that material availability can affect completion dates, which is a common challenge across the construction and restoration industries. Paul Davis Restoration of Charleston’s 24/7 emergency availability and local presence aim to provide timely initial response and ongoing project oversight, while working through practical constraints that sometimes arise during restoration projects.

As a local restoration resource, Paul Davis Restoration of Charleston aims to guide homeowners and managers through both the immediate steps after damage and the subsequent recovery work. Available any hour for emergencies, the team at the Mount Pleasant address serves the Charleston community with an emphasis on quick response, methodical restoration practices, and clear communication to help residents move from crisis toward recovery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

Paul Davis Restoration of Charleston photoPaul Davis Restoration of Charleston photoPaul Davis Restoration of Charleston photoPaul Davis Restoration of Charleston photoPaul Davis Restoration of Charleston photoPaul Davis Restoration of Charleston photo

Frequently Asked Questions

What services does Paul Davis Restoration of Charleston offer?

Paul Davis Restoration of Charleston offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Mount Pleasant, SC area.

Does Paul Davis Restoration of Charleston offer 24/7 emergency service?

Yes. Paul Davis Restoration of Charleston is available 24 hours a day, 7 days a week for emergency response.

How is Paul Davis Restoration of Charleston rated by customers?

Paul Davis Restoration of Charleston holds 4.7/5 on Google from 197 reviews, 4.0/5 on Yelp.

Is Paul Davis Restoration of Charleston licensed and insured?

Restoringly has not verified licensing or insurance for Paul Davis Restoration of Charleston, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Paul Davis Restoration of Charleston serve?

Paul Davis Restoration of Charleston serves Mount Pleasant, SC and the surrounding area, operating from 419 Jessen Ln, Charleston, SC 29492.

How do I contact Paul Davis Restoration of Charleston?

Call (843) 216-3331, visit their website, or request a free quote through Restoringly using the form on this page.

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