5.0
307 Reviews
5.0
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Knoxville, TN
Address
2804 Sutherland Ave, Knoxville, TN 37919
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 307 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
fast response28clear communication18professional crew15thorough and clean12friendly staff11insurance help6great customer service6reliable and punctual6
Services mentioned
water damage mitigation17inspection and testing8mold remediation6insurance coordination6restoration and repairs5

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Karen Lampert
Jul 30, 2026

This team of seasoned professionals provided a timely response in reference to a late afternoon emergency call. Weeks have passed since they performed their magic and we are now settling back into our home which is free of mold and other contaminants. Thank you all for your knowledge and kindness during a stressful experience.

Brian Pickett
Jul 15, 2026

I had a great experience with Patriot. They were prompt in sending a representative out to my house to assess my damage. The representative was thorough in his inspection, and did a great job explaining his finding and providing options. Also, they provided great customer service and were easy to contact and connect with when questions arose.

Hanglin Ye
Jul 14, 2026

I had a toilet overflow which dripped the water to downstairs, and I called Patriot Restoration for mitigation services. It has been a wonderful experience. The staffs are professional, friendly and punctual. They showed up right after I called in for accident, and have been doing a very thorough job of investigating, documenting and explaining everything to me. When they did the restoration work, they did it nice and clean, leaving no mess behind. And they are very patient explaining everything and answering all my questions, whether it’s directly or indirectly related to the incident. I can tell they truly care about the customers. If anyone needs a good restoration service, i highly recommend Patriot Restoration.

Andy .B
Jul 7, 2026

Patriot helped take care of us when we needed it for water damage and remediation. They answered the phone immediately and had someone at the house the same day to get started. All the guys that helped with the remediation were top notch and professional. Hopefully we don't have another emergency, but if we do we know who to call.

Cynthia Connor
Jun 26, 2026

Great customer service! Quick response. Super nice technicians who worked fast, efficiently and thoroughly. Would definitely recommend Patriot Restoration.

About Patriot Restoration

Patriot Restoration is a Knoxville based damage remediation company located at 2804 Sutherland Ave. The firm focuses on water damage restoration, mold remediation, fire damage restoration, and smoke damage cleanup, and describes itself as available around the clock for urgent situations. Local property owners will find a team that positions itself to respond to fire, smoke, water, and mold incidents at any hour, with business hours listed as open 24 hours every day.

Emergency responsiveness is a central theme of how the company presents itself. Patriot Restoration advertises 24 7 availability for emergencies, and many area residents rely on that immediate access when unexpected flooding, leaks, or other damaging events occur. For homeowners and property managers dealing with an active loss, the ability to reach a mitigation service at any hour can reduce secondary damage and help stabilize a difficult situation quickly.

The core services address the common problems that follow water, mold, and fire events. Water damage restoration generally involves rapid assessment, water extraction, and drying efforts to limit structural and material deterioration. Mold remediation typically includes evaluation, containment of affected areas, removal or remediation of mold growth, and follow up measures to help occupants understand the next steps. Fire damage and smoke cleanup focus on clearing debris, cleaning and deodorizing affected surfaces, and making properties safer and more livable after a fire incident. Patriot Restoration’s public description emphasizes all four areas, signaling clients can turn to them for these kinds of remediation needs.

Customers consistently highlight practical aspects of the service experience. Reviews reflect appreciation for prompt arrival, clear communication during the process, and crews that act professionally and courteously on site. People report being guided through the necessary steps and receiving routine updates as work progresses, which can provide reassurance during stressful situations. Those themes speak to how Patriot Restoration approaches customer interactions in addition to the technical work.

The company’s online reputation is notable in the local market, with a five star rating drawn from dozens of posted reviews. That pattern of feedback underscores a level of satisfaction among many homeowners who have used the service for urgent remediation needs. For residents and property owners in Knoxville, Patriot Restoration presents itself as a resource for addressing the immediate and follow up work associated with water, mold, fire, and smoke damage.

Patriot Restoration serves the Knoxville area from its Sutherland Avenue location and emphasizes being reachable at any hour for emergencies. Prospective clients seeking remediation for water intrusion, mold concerns, or fire and smoke impacts can contact the company for an initial assessment and to discuss the appropriate next steps for their property. The company’s focus remains on timely response and restoring affected spaces to a safer condition.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

Patriot Restoration photoPatriot Restoration photoPatriot Restoration photoPatriot Restoration photoPatriot Restoration photoPatriot Restoration photo

Frequently Asked Questions

What services does Patriot Restoration offer?

Patriot Restoration offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Knoxville, TN area.

Does Patriot Restoration offer 24/7 emergency service?

Yes. Patriot Restoration is available 24 hours a day, 7 days a week for emergency response.

How is Patriot Restoration rated by customers?

Patriot Restoration holds 5.0/5 on Google from 307 reviews, 3.3/5 on Yelp, a A+ grade from the Better Business Bureau.

Is Patriot Restoration licensed and insured?

Restoringly has not verified licensing or insurance for Patriot Restoration, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Patriot Restoration serve?

Patriot Restoration serves Knoxville, TN and the surrounding area, operating from 2804 Sutherland Ave, Knoxville, TN 37919.

How do I contact Patriot Restoration?

Call (865) 813-8072, visit their website, or request a free quote through Restoringly using the form on this page.

Contact this Pro

Get a quote directly from them.

Requesting quote from Patriot Restoration

Your info is only shared with this specific company.

Step 1 of 3: What's happening?

Takes under a minute