Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 34 reviews across platforms.
Most Recent Reviews
The customer service was great. The techs completed the work promptly and kept me informed of any issues
We had a bad leak cause a significant amount of damage to our business. Panhandle was on the job before the leak was even resolved and had water removed, and had already started drying our space out. Their crew was more than accommodating and very professional. I’d highly recommend the guys.
From the moment we called Panhandle for help after a burst pipe flooded our garage and the apartment above, we knew we had the right guys to help us recover. Shannon was so kind and sympathetic on the phone. Robert and Trey arrived within 30 minutes and did a fantastic job with all the hard work of removing the soaked carpet and treating to prevent mold growth. Everyone we dealt with at Panhandle did such a great job of putting us at ease and making the burden of a household winter flood less overwhelming.
My past review that included Hunter, Ben and Richard was accurate yet missing one very important person! Phil Cardone was my initial contact and he was as gracious, knowledgeable and diligent in his efforts to show compassion and support. My apologies for neglecting to include you, Phil! THANK YOU for being an integral part of a great team!
I had an urgent situation with animal feces and blood in an apartment, and Panhandle Cleaning and Restoration responded promptly, arriving the very next day after my call. Their team, Robert Fluharty and Trey Green, handled the cleanup with professionalism and efficiency. Both were outstanding—courteous, thorough, and made a tough job look seamless. I highly recommend Panhandle Cleaning and Restoration for their quick response and exceptional service. Awesome work, Robert and Trey!
About Panhandle Cleaning & Restoration of Charleston
Panhandle Cleaning & Restoration of Charleston is a locally based water damage restoration company serving Charleston, West Virginia from its office at 2503 Sissonville Drive. The company focuses on helping homeowners and business owners recover from water incidents, and it maintains a 5.0 Google rating based on 34 reviews. Panhandle is available 24 hours a day, seven days a week for emergency response, which underscores its readiness to address urgent situations whenever they occur.
Water damage restoration generally involves rapid assessment, removal of standing water, and controlled drying to limit further damage. For local property owners that can mean extraction of water from carpets and floors, placement of air movers and dehumidifiers to pull moisture out of structural materials, moisture mapping to track progress, and coordination of repairs to affected building elements. Panhandle describes its work around those essential actions, aiming to stabilize conditions quickly so that rebuilding and restoration can move forward.
Customers consistently highlight prompt arrival and rapid mitigation as important aspects of their experience. Because water damage can escalate quickly, a fast on-site response helps prevent secondary problems such as widespread material deterioration or microbial growth. Panhandle’s 24/7 availability is presented as part of its ability to provide that immediate assistance, and local reviewers emphasize relief when help arrived soon after a call for service.
Review themes also emphasize professionalism, clear communication, and empathy during stressful events. Reported experiences note crews who explain the process, keep property owners informed about progress, and handle tasks with care. That focus on communication helps property owners understand the scope of work, the reasons for particular steps in the drying and restoration process, and what to expect as conditions improve.
Another recurring theme in customer feedback is thoroughness in addressing moisture and mold risk after water intrusion. Typical water damage restoration steps include removal of soaked materials that cannot be dried in place, targeted drying and dehumidification, and treatments intended to discourage mold growth while structural drying continues. These measures are intended to protect both the building envelope and occupant health by reducing the chance that lingering moisture will create greater problems down the road.
Panhandle Cleaning & Restoration presents itself as a local resource for Charleston residents and businesses that need immediate help recovering from water incidents. With round the clock availability and strong customer ratings, the company positions its services around fast mitigation, detailed drying work, and attentive communication to help property owners move from emergency response toward full repair and restoration. For anyone facing a water emergency, Panhandle’s 24/7 access and focus on water damage restoration provide a clear point of contact in the Charleston area.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Panhandle Cleaning & Restoration of Charleston offer?
Panhandle Cleaning & Restoration of Charleston offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Charleston, WV area.
Does Panhandle Cleaning & Restoration of Charleston offer 24/7 emergency service?
Yes. Panhandle Cleaning & Restoration of Charleston is available 24 hours a day, 7 days a week for emergency response.
How is Panhandle Cleaning & Restoration of Charleston rated by customers?
Panhandle Cleaning & Restoration of Charleston holds 5.0/5 on Google from 34 reviews.
Is Panhandle Cleaning & Restoration of Charleston licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Panhandle Cleaning & Restoration of Charleston. Ask them directly for proof before hiring.
What areas does Panhandle Cleaning & Restoration of Charleston serve?
Panhandle Cleaning & Restoration of Charleston serves Charleston, WV and the surrounding area, operating from 2503 Sissonville Dr, Charleston, WV 25312.
How do I contact Panhandle Cleaning & Restoration of Charleston?
Call (304) 973-9350, visit their website, or request a free quote through Restoringly using the form on this page.
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