Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 10 reviews across platforms.
Most Recent Reviews
After experiencing a devastating house fire, I cannot say enough good things about National Disaster Response. From the very beginning, their team stepped in and helped clean up what felt like an impossible disaster. They handled the fire damage restoration, smoke cleanup, debris removal, and repairs with professionalism, urgency, and compassion. A house fire is one of the most stressful things a family can go through, but they made the process so much easier. Their communication was excellent, they kept us informed every step of the way, and the quality of work exceeded my expectations. They truly cared about getting our home back to normal and treated it like it was their own. If anyone is looking for a company for fire damage cleanup, smoke damage restoration, emergency home restoration, or disaster response services, I highly recommend National Disaster Response. They took a horrible situation and helped turn it around. Thank you for helping restore my home and peace of mind. Thank you for getting us back to normal.
Quick response, T is very knowledgeable about the options we have and he walked me through the whole thing. No extras, no gimmicks. Thank you guys for the prompt help!
Very professional
These guys are the best; they helped me quickly. Thanks.
Excellent work in my house
About National Disaster Response
National Disaster Response is a water damage restoration company based in the Provo, Utah area, with an office location at 560 S 1325 W St, Orem, UT 84058. The business focuses on helping local property owners recover from water incidents, and it maintains round the clock availability for emergency calls. Public feedback currently reflects a 5.0 Google rating based on ten reviews, and that customer sentiment informs how the company presents itself to the community.
When water affects a home or business, prompt assessment and action matter. National Disaster Response provides the kinds of services property owners expect from a dedicated water restoration provider, including on site evaluation of water penetration, extraction of standing water, controlled drying and dehumidification of affected materials, and ongoing moisture monitoring to verify progress. The goal of these activities is to limit secondary damage, help preserve as many building components and contents as possible, and reduce the likelihood of lingering problems.
Beyond the technical work, the company emphasizes clear communication and guidance through what is often a stressful situation. Customers frequently note that staff explain available options, answer questions about the process, and maintain steady communication as work proceeds. This approach is intended to help homeowners and business operators understand the practical steps being taken to restore their property and to make informed choices during cleanup and repair.
Respect for property and professional conduct are central to how National Disaster Response operates on site. Reviewers have remarked on the courteous treatment of homes and personal belongings, and the team aims to work in a way that minimizes disruption to daily life. Technicians focus on organized, methodical work that protects undamaged areas while addressing the zones affected by water, and they take care to leave work areas clean and orderly as restoration progresses.
Availability is a distinguishing feature for property owners facing urgent water issues. The company is available 24 hours a day, seven days a week for emergency response, and maintains continuous daily hours to respond to calls as they arise. That responsiveness is part of the firm’s stated approach to helping the local community quickly stabilize conditions and begin recovery efforts as soon as possible.
Overall, National Disaster Response positions itself as a practical resource for Provo and the surrounding area when water incidents occur. With a focus on timely response, thorough drying and remediation work, and considerate customer interaction, the company seeks to help residents and business owners move from emergency conditions back toward normalcy.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos

Frequently Asked Questions
What services does National Disaster Response offer?
National Disaster Response offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Provo, UT area.
Does National Disaster Response offer 24/7 emergency service?
Yes. National Disaster Response is available 24 hours a day, 7 days a week for emergency response.
How is National Disaster Response rated by customers?
National Disaster Response holds 5.0/5 on Google from 10 reviews.
Is National Disaster Response licensed and insured?
Restoringly has not verified licensing or insurance for National Disaster Response, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does National Disaster Response serve?
National Disaster Response serves Provo, UT and the surrounding area, operating from 560 S 1325 W St, Orem, UT 84058.
How do I contact National Disaster Response?
Call (385) 336-4605, visit their website, or request a free quote through Restoringly using the form on this page.
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