4.3
413 Reviews
4.3
On Google
24/7
Availability
3
Services Offered

Company Facts

City
Indianapolis, IN
Address
8010 E 38th St, Indianapolis, IN 46226
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.3/5 from 413 reviews across platforms.

What customers mention most

From the 46 most recent Google reviews
Experience
Informative classes19Friendly staff12Clear communication10Fast response6Thorough work6Professional crew5Billing problems5Poor follow-up5
Services mentioned
Water damage cleanup13Damage assessment6Crawlspace water removal4Emergency response4Contents pack and storage3Rebuild and repairs3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Jim Mohler
Jul 26, 2026

The work that was done was good. I heen waiting since April to get my bill finalized. I see that a few other people have had a problem with Seth padding the final bill. I have been working with Wes over this time to get my bill corrected, but feel like I'm getting played. Still waiting on final bill.

Flo Hutchins
Jul 22, 2026

This was an upstairs bathroom so the ceiling had to be cut. It was cut previously to find the leak, which was found. When Midwest Mediation came, they slice a high whole in the ceiling, cutting tit air conditioner vent. Professionals who who have seen the ceiling have said the cut hole was MASSIVE and unnecessary. Then after I paid my final payment, the company called looking for the final payment that had all ready cleared my bank. The even extended their time (a day) knowing their own people had set a timer for the fans to turn off and charge me.

Michael Moore
Jul 11, 2026

Had a master bath shower leak. Austin Butcher of Midwest Remediation came out was very professional and provided excellent solutions and advice. Would highly recommend if you ever have the misfortune of needing the service. I know this is who I will call if this service is ever needed again.

Lisa Dawes
Jul 8, 2026

We had a water event in a large part of our crawl. The referral to Midwest Remediation came from our plumber who we have a long standing relationship with. Of note, we are very particular about our home. Midwest did an outstanding job; in particular, James, my contact and Marvin, the on-site team lead. Marvin was kind, very capable and communicative. Each day he called to let me know his arrival time and would also let me know when he and his team were leaving for lunch and when I could expect him back. I highly recommend this company and very much recommend the team I had.

Charles Wilbur
Jul 8, 2026

Overpriced repair work that's not holding up. Found some issues that were not even repaired in the first place. Super difficult to get ahold of anyone to actually talk to, usually get a call center that never knows what's going on. Say they will relay message but never get a call back. Never get emailed back. Even sent messages through the website and nothing.

About Midwest Remediation

Midwest Remediation serves Indianapolis and the surrounding area from its location at 8010 E 38th St, Indianapolis, IN 46226, offering a range of recovery services for homeowners and property managers. The company focuses on water damage restoration, mold remediation and fire damage restoration, and its public profile notes additional work in disaster cleanup and trauma cleanup. Clients can expect the business to respond to urgent situations at any hour, since it is available 24 hours a day, seven days a week for emergency calls.

When water intrudes, Midwest Remediation emphasizes rapid mitigation to limit further loss. Typical responses include extracting standing water, setting up drying equipment and monitoring moisture until affected materials reach safe levels. For local property owners this can mean stabilizing floors and walls, protecting unaffected areas and documenting conditions so that rebuilding decisions can proceed with as much information as possible. The approach described by customers highlights clear explanations of the necessary steps and attention to the mechanics of drying and containment.

Mold remediation services are presented as a follow up to moisture control, and are described in terms that help residents understand what to expect. Work generally involves assessing visible and hidden growth, isolating affected zones to prevent cross contamination, removing compromised materials when required and cleaning surfaces to reduce spores. Communication during the process is a recurring theme in reviews, with reports that crews explain results and next steps to homeowners so they know how the remediation protects indoor air quality and helps prevent recurrence.

Fire damage restoration covers soot and smoke cleaning along with stabilization after a loss. For many clients the priority is removing hazards, salvaging what can be saved and controlling odors and residues that remain after flames are extinguished. Midwest Remediation’s profile communicates that teams handle both the immediate cleanup and coordination of subsequent work, helping property owners move from emergency mitigation toward repair and reconstruction when needed.

Customers frequently note the company’s responsiveness and professionalism. Reviews emphasize swift arrival, courteous crews and clear step by step explanations, and several accounts describe work completed with care to protect the surrounding home during the remediation. The business maintains a publicly visible rating of 4.3 from 413 Google reviews, reflecting a range of experiences but a consistent pattern of timely service and attentive crews in many interactions.

Midwest Remediation positions itself as a single point of contact for urgent property recovery in Indianapolis, available around the clock for emergencies and equipped to perform mitigation, cleanup and the next stages of recovery. Local property owners seeking help with water, mold or fire impacts will find a team that focuses on stabilizing conditions, communicating progress and helping plan the path back to normal occupancy.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

Midwest Remediation photoMidwest Remediation photoMidwest Remediation photoMidwest Remediation photoMidwest Remediation photoMidwest Remediation photo

Frequently Asked Questions

What services does Midwest Remediation offer?

Midwest Remediation offers water damage restoration, mold remediation, fire damage restoration in the Indianapolis, IN area.

Does Midwest Remediation offer 24/7 emergency service?

Yes. Midwest Remediation is available 24 hours a day, 7 days a week for emergency response.

How is Midwest Remediation rated by customers?

Midwest Remediation holds 4.3/5 on Google from 413 reviews, 2.0/5 on Yelp, a A+ grade from the Better Business Bureau.

Is Midwest Remediation licensed and insured?

Restoringly has not verified licensing or insurance for Midwest Remediation, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Midwest Remediation serve?

Midwest Remediation serves Indianapolis, IN and the surrounding area, operating from 8010 E 38th St, Indianapolis, IN 46226.

How do I contact Midwest Remediation?

Call (317) 754-0797, visit their website, or request a free quote through Restoringly using the form on this page.

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