Company Facts
Reviews Across the Web
Aggregated rating of 4.5/5 from 180 reviews across platforms.
Most Recent Reviews
I cannot say enough good things about our project manager Jeremy Tappy during the water loss restoration process. From day one, he was professional, responsive and genuinely cared about making a stressful situation as smooth as possible. I also want to give a shout out to the contributions Keaton Sebring and Russell Shive did on the project. Russell was very transparent with everything to expect during the process and more than willing to answer all my questions. It was clear that he went above and beyond to put the customer first. Keaton did an excellent job on the siding repair and a few final details inside the home to bring the project to completion.
After a dirty bathroom water accident occurred on the top floor of my new home, I was so upset to see the water come raining down into two rooms on my first floor. I was so lucky to get help from Hays and Sons restoration company. The two young men who worked on the clean up and mitigation, Jacob and Omar, did outstanding work. They took exceptional care of my home and property, and even went so far as to plan the work around the medical needs of my disabled daughter. I could not have asked for better service. I highly recommend Jacob and Omar from the Fort Wayne, Indiana office of Hays and Sons for any water mishaps in your home. They obviously care for their clients and that is not something you see very often anymore. Well done, Hays and Sons!
Jeremy Tappy came in and helped get this job finished! He was handed our job and it was a lot but he handled it in a timely fashion! Not only did he finish the job but he listened to what we wanted and needed. Keaton Sebring killed it when it came to getting things done. He even built a custom shelf and a tiny bench! These guys are awesome. If you find yourself needing help from Hays & Sons I would highly recommend Jeremy Tappy to be your project manager. Thanks guys! Everything looks amazing!
Extremely responsive and attentive customer service through the whole process. We got our roof replaced and Hays and Sons couldn't have been easier to work with. Logan and Russel coordinated with our insurance beautifully and were always available when questions or concerns popped up. Would definitely recommend Hayes and Sons to family or friends.
This past February, I filed a pretty large insurance claim after a random vehicular accident where someone ran an SUV through my garage door, causing a domino effect that resulted in the damaging of multiple interior walls + plumbing lines of my home in the process. Despite the calamity, Hays + Sons were exceptionally kind, easy-to-work-with and they performed the needed repairs while providing the highest quality service, compliant with all required city codes. Logan Garton and Kenny Belford were my project managers and Russel Shive handled my insurance claims. Each were wonderful to work with, efficient and very professional. I would highly recommend them for future home improvement services!
About Hays + Sons
Hays + Sons is a Fort Wayne restoration contractor serving homeowners and property managers from its location at 909 Production Road. The firm focuses on water damage restoration and fire damage restoration, and is listed on Google as a professional contractor for fire, storm and water damage restoration services. With a Google rating of 4.5 from 180 reviews, Hays + Sons presents itself as a local resource for urgent property recovery needs.
Emergencies can happen at any hour, and Hays + Sons is available 24 hours a day, seven days a week to respond. That around the clock availability is reflected in the company hours, which show the business open 24 hours every day. For Fort Wayne residents facing a flooded basement or smoke-damaged rooms, having a restoration provider who can mobilize at any time is often the first step toward limiting further loss and beginning repair.
Water damage work generally involves rapid mitigation to remove standing water and limit secondary damage, thorough drying and dehumidification of impacted spaces, cleaning and sanitizing affected surfaces, and practical measures to protect contents. Hays + Sons positions its services to handle those urgent mitigation tasks, helping to preserve as much of a property as possible and to reduce longer term repair needs. For local property owners, the company’s approach aims to move from emergency extraction to stabilized conditions efficiently.
Fire damage restoration requires a different set of priorities, including assessment of structural and cosmetic harm, removal of soot and smoke residues, deodorization, and steps to secure a property until repairs can proceed. Hays + Sons advertises fire damage restoration among its core services, and the company’s work with fire-impacted homes typically involves addressing both visible destruction and less obvious issues such as lingering odor and residue, to make spaces safe and more comfortable for occupants again.
Customer sentiment in online reviews highlights practical strengths clients appreciate, such as prompt response in emergencies, clear communication, respectful treatment of homes, and attention to detail during mitigation and cleanup. Reviewers often note that crews worked diligently to complete jobs, explained the process, and remained patient with questions, which gives prospective clients a sense of how Hays + Sons interacts with homeowners during stressful situations.
Based in Fort Wayne, Hays + Sons offers around the clock availability for water and fire loss incidents, and maintains a public presence on Google where prospective clients can see ratings and reviews. For residents seeking timely mitigation and restoration work after a water or fire event, the company presents itself as a local option focused on restoring livable conditions and helping properties move from emergency response toward recovery.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Hays + Sons offer?
Hays + Sons offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Fort Wayne, IN area.
Does Hays + Sons offer 24/7 emergency service?
Yes. Hays + Sons is available 24 hours a day, 7 days a week for emergency response.
How is Hays + Sons rated by customers?
Hays + Sons holds 4.5/5 on Google from 180 reviews, 4.0/5 on Yelp.
Is Hays + Sons licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Hays + Sons. Ask them directly for proof before hiring.
What areas does Hays + Sons serve?
Hays + Sons serves Fort Wayne, IN and the surrounding area, operating from 909 Production Rd, Fort Wayne, IN 46808.
How do I contact Hays + Sons?
Call (260) 739-5612, visit their website, or request a free quote through Restoringly using the form on this page.
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