Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 111 reviews across platforms.
Most Recent Reviews
Guardian Recovery Services did a fantastic job for us. They handled every issue and need, and was quick to respond to our water tank failure and flooding of our basement. . They handled all the insurance details. We never spoke to our insurance with the exception of them doing their walk through, which GRS was with the agent making sure that not one little detail was missed. I'd hate to have to, but I'd rehire them in an instant.
@Guardian Recovery Services I can’t recommend this property recovery company enough. They were incredibly reliable from start to finish, providing truly fantastic service during a very stressful time. Their response to every call or message was impressively fast, which made a huge difference when we needed support. What really stood out was the care they took with the property—everything was handled professionally with absolutely no damage. On top of that, their team was genuinely helpful and reassuring throughout the entire process. If you’re ever in a difficult situation and need a company you can truly lean on, this is the one to call.
They were amazing! I had a serious unexpected challenge at my home where raw sewage was coming up from my drains. They brought in the swat team and handled the plumbing problem and clean up immediately. They are not just the “good guys” they are exceptional!!!!
Guardian Recovery Services saved us during a nightmare basement flood from a broken pipe. The insurance company tried every trick to pay the bare minimum, but Guardian’s team not only restored everything perfectly - they fought to ensure the insurer followed their own rules and covered what was owed. Pro tip: Call Guardian FIRST before your insurance, or they’ll minimize your payout. True pros and the “Good Guys” in restoration! Highly recommend for any fire or flood damage.
Guardian provided exceptional air duct cleaning at our home. Ben, the owner, was courteous and knowledgeable, while Terisa coordinated the appointment smoothly and kept everything on schedule. Renny and his team arrived promptly and handled the job with great care. They placed corner guards along the walls and laid down moving blankets to shield the floors before running their equipment. The crew worked efficiently, communicated clearly, and left the house spotless when they were done. It’s rare to find a company that combines professionalism, attention to detail, and genuine respect for a customer’s home. I highly recommend Guardian to anyone looking for top-quality service.
About Guardian Recovery Services
Guardian Recovery Services is a restoration company serving the Sterling Heights, Michigan community, with an office at 32655 Industrial Dr, Madison Heights, MI 48071. The firm is described on Google as a water damage restoration specialist that also offers mold remediation, fire damage restoration, and smoke damage cleanup. With a 4.8 average rating from 111 Google reviews, Guardian Recovery Services is presented as a local resource for homeowners and property managers facing property emergencies or lingering damage from past events.
Available around the clock, Guardian Recovery Services emphasizes emergency response, and their public hours reflect 24 hour, seven day availability for urgent situations. Local property owners can expect a rapid mobilization for events that cannot wait, such as active flooding or other immediate threats to structure and belongings. Customers frequently note that a prompt response in the early stages of an incident makes a large difference in limiting long term damage and overall repair scope.
Water damage restoration work generally begins with a thorough assessment of the affected space, followed by water extraction, drying, and structural moisture control to prevent ongoing deterioration. For many local homeowners, this can include pumping out flooded basements, drying floors and walls, and using industrial dehumidification to stabilize conditions before rebuilding. Reviews indicate that Guardian Recovery Services' approach includes attention to protecting personal items and the property during work, and helping document damage in ways that can be useful during insurance conversations.
Mold remediation involves identifying affected areas, containing the spread, removing mold-infested materials as appropriate, and implementing drying and cleaning protocols to reduce the likelihood of recurrence. For customers dealing with mold after water events, remediation also includes addressing underlying moisture sources and advising on mitigation steps that help protect indoor air quality. The company’s publicly listed services indicate a focus on both removal and the practical steps that follow to prevent future growth.
Fire damage restoration and smoke damage cleanup typically combine stabilization of the structure, removal of smoke and soot residues, deodorization, and the cleaning or restoration of salvageable contents. Addressing both visible fire damage and pervasive smoke odors often requires coordinated cleaning of surfaces, specialized cleaning products, and restoration planning to return a property to a livable condition. Guardian Recovery Services lists these services among their core offerings for clients who have faced fire or smoke exposure.
Across its service areas, the company is portrayed as attentive and thorough, with customers highlighting responsiveness, careful handling of belongings, and support during stressful events. Property owners in Sterling Heights and surrounding communities who need help with water, mold, fire, or smoke recovery can reach out any time, day or night, knowing emergency assistance is available.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos
Frequently Asked Questions
What services does Guardian Recovery Services offer?
Guardian Recovery Services offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Sterling Heights, MI area.
Does Guardian Recovery Services offer 24/7 emergency service?
Yes. Guardian Recovery Services is available 24 hours a day, 7 days a week for emergency response.
How is Guardian Recovery Services rated by customers?
Guardian Recovery Services holds 4.8/5 on Google from 111 reviews.
Is Guardian Recovery Services licensed and insured?
Restoringly has not verified licensing or insurance for Guardian Recovery Services, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does Guardian Recovery Services serve?
Guardian Recovery Services serves Sterling Heights, MI and the surrounding area, operating from 32655 Industrial Dr, Madison Heights, MI 48071.
How do I contact Guardian Recovery Services?
Call (248) 260-4621, visit their website, or request a free quote through Restoringly using the form on this page.
Contact this Pro
Get a quote directly from them.
Requesting quote from Guardian Recovery Services
Your info is only shared with this specific company.
Step 1 of 3: What's happening?
Takes under a minute