4.8
55 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Gulfport, MS
Address
13275 Seaway Rd, Gulfport, MS 39503
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 55 reviews across platforms.

What customers mention most

From the 43 most recent Google reviews
Experience
Professional9Quick response9Helpful staff7Clear communication5Knowledgeable staff4Compassionate and kind4Fair pricing4Thorough work3
Services mentioned
Emergency response7Water damage cleanup6Sanitizing and disinfection3Repairs and restoration3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Tiffany Jefcoat
Aug 5, 2026

Customer Service was amazing. Brian McCaughan has excellent detailed and informative information. The workers that were sent for the job were very well mannered and had amazing customer service as well. Also, a BIG THANKS to Jennifer Lanier for the awesome marketing for Guarantee Restoration

Michelle Menningmann
Jul 16, 2026

For the first time ever the convention center took on water from the street level from tropical storm Arthur. With a few inches of water throughout and leaks from the roof, one phone call to Taylor at Guarantee Restoration is all it took. The team took swift action and was here on property helping us mitigate damages. They had a quick response, equipment readiness, and great customer service which is why we always call them first. Thanks, GR!

M R
Jul 16, 2026

The communication regarding this claim has been completely unacceptable. On Thursday, State Farm dispatched Guarantee Restoration to my elderly father's home to mitigate a water leak. Workers removed standing water and set up drying fans. The foreman informed me that he would be out of the office on Friday, but promised to assign a project manager to continue the restoration work. Nobody arrived on Friday morning. Around lunchtime, I called the contractor's local office. The call automatically redirected to their main office in Baton Rouge. The receptionist refused to provide a local contact number, stated she could not transfer me to the local office, and claimed she had no record or information regarding our job. She offered absolutely no assistance. I finally reached the foreman on Saturday. He apologized for the Friday no-show and scheduled a Sunday meeting at the house to discuss the next steps. On Sunday, we agreed on a plan that explicitly required him to send me a daily progress report outlining accomplished tasks and next steps. I never received a single report. But apparently, according to my Dad, they were out on Monday and Tuesday and did something but I still do not know exactly what. Left completely in the dark, I texted the foreman at 9:30 AM on Wednesday to ask if a crew was coming on Wednesday. He replied that they would arrive that afternoon to retrieve their equipment. Once again, nobody showed up. I texted the foreman again at 6:15 PM to report the second no-show, and I have received no response since. We still do not know if the mitigation work is actually complete.

Donald Dorcik
Jul 10, 2026

Taylor was very helpful in getting this project and clean up started. Will be calling her for future projects.

Robin Thompson
Jun 16, 2026

We used Guarantee Restoration Services on two separate occasions after a U-Haul hit one of our buildings, and both experiences were excellent. Their team responded quickly, communicated with us throughout the entire process, and completed the repairs in a timely manner. The quality of work was great, and their pricing was very reasonable. It’s hard to find a company that is both efficient and easy to work with, but they delivered on both. I would definitely recommend them for restoration and repair services.

About Guarantee Restoration Services

Guarantee Restoration Services is a fire damage restoration company based in Gulfport, Mississippi, with a physical location at 13275 Seaway Rd, Gulfport, MS 39503. The firm focuses on helping homeowners and property managers recover from fire and smoke incidents. Operating from the Gulfport community, the team positions itself as a local resource for assessing damage, stabilizing affected areas, and supporting property owners through the clean up and recovery process.

As its name suggests, the company specializes in fire damage restoration. For local property owners that means initial damage assessment to understand the extent of fire, smoke, and water impact, followed by steps to secure the property and limit further deterioration. Typical restoration activities that accompany fire services include debris removal, soot and smoke residue cleaning, targeted cleaning of salvageable materials, and efforts to reduce lingering odors. These are the kinds of services property owners may expect when they call for fire damage restoration assistance.

Guarantee Restoration Services is available 24 hours a day for emergencies, every day of the week. That around the clock availability is intended to help residents and businesses address urgent needs as soon as they arise, whether that is boarding up openings after a blaze, removing water introduced by firefighting efforts, or beginning mitigation to prevent secondary damage. Rapid response in the immediate aftermath of a fire can reduce further loss and help set the restoration process in motion more quickly.

Customer satisfaction is reflected in the company’s online rating, with a Google average of 4.8 from 55 reviews. That rating suggests many clients have been pleased with the results and interaction they received. Reviewers commonly note responsiveness and clear communication during stressful times, which can be as important as the physical repairs when owners are coping with the disruption of a fire event.

Because fire damage restoration often involves multiple steps, the company’s role can include coordinating the sequence of work that local property owners need to restore safety and habitability. That may involve detailed cleaning of affected surfaces, deodorization, removal of unsalvageable materials, and preparation for any follow up construction or repairs by contractors. Property owners frequently value a single point of contact who can guide them through these practical steps and keep the process moving, and Guarantee Restoration Services represents that point of contact for residents of Gulfport and surrounding areas.

Whether a small kitchen fire or a larger structure fire, residents in Gulfport can contact a local restoration resource based at 13275 Seaway Rd. With 24/7 emergency availability and a strong Google rating from past clients, the company presents itself as a reliable option for those facing the disruption and recovery work that follows fire damage. The focus remains on practical, timely restoration work that helps families and businesses return to normal life.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

Guarantee Restoration Services photo

Frequently Asked Questions

What services does Guarantee Restoration Services offer?

Guarantee Restoration Services offers fire damage restoration, water damage restoration, mold remediation, smoke damage removal in the Gulfport, MS area.

Does Guarantee Restoration Services offer 24/7 emergency service?

Yes. Guarantee Restoration Services is available 24 hours a day, 7 days a week for emergency response.

How is Guarantee Restoration Services rated by customers?

Guarantee Restoration Services holds 4.8/5 on Google from 55 reviews.

Is Guarantee Restoration Services licensed and insured?

Restoringly has not verified licensing or insurance for Guarantee Restoration Services, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Guarantee Restoration Services serve?

Guarantee Restoration Services serves Gulfport, MS and the surrounding area, operating from 13275 Seaway Rd, Gulfport, MS 39503.

How do I contact Guarantee Restoration Services?

Call (228) 255-9000, visit their website, or request a free quote through Restoringly using the form on this page.

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