Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 110 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Diligent and communicative...
Outstanding experience! If you want to be treated well and have a job well done, this is the place to go! The team went above and beyond to take care of this project, as if it was their very own home. George did an excellent job, communicating and working hard to oversee this project and help me during a difficult time. Frank and CJ did an amazing job with a very hard project! Above and beyond! Thank you guys for excellent service!
These guys were great! They worked and communicated in a timely manner. Eric, who was there each day to do the work, got stuff done efficiently, and was very knowledgeable. Will use them for any future work!
Company responded quickly to meet my needs. Stephanie, Eric and Frank all great to work with, good communication. Would recommend them.
Flood Department really showed up and resolved a complicated foundation leak issue we had in our basement that became a mold issue as well. Frank and CJ came out and did an amazing job and were super professional and personable to work with. What’s even more amazing is we had to leave for a planned vacation prior to them starting the work and they assured us we’d come back to a completed remediation. The work was done surgically almost, really taking care to completely resolve the issue without any additional demo work. They cleaned up the entire area and left us in perfect position to start the final restoration now that we’ve returned. Well done guys!!! Also Stephanie Iocco did an excellent job from start to finish with all of the back office support. She is the glue that helps the teams work so well together with the client…thanks Stephanie! Overall, a great experience and highly recommend!
About Flood Department
Flood Department is a restoration company based in Frederick, Maryland, operating from an address at 9022 Walnut St, Union Bridge, MD 21791. The company focuses on helping property owners recover from water and fire incidents, offering hands-on support when homes or businesses face sudden damage. With a professional but compassionate approach, Flood Department aims to guide clients through urgent situations and the practical steps needed to restore living and working spaces.
Water damage restoration is one of the core services offered. This work generally involves prompt assessment of affected areas, extraction of standing water, and the use of drying and dehumidification equipment to remove residual moisture. Addressing water intrusion quickly reduces the risk of ongoing structural damage and the potential for secondary problems like mold growth. The team also typically takes steps to protect unaffected areas, document conditions for recovery planning, and advise property owners about next steps for structural repairs and content care.
Fire damage restoration is the other main service provided. After a fire, affected properties usually require cleaning of soot and ash, removal of debris, and treatment to address lingering smoke odor. Stabilizing damaged structures and protecting salvageable contents are commonly part of the early work, followed by deeper cleaning and restoration tasks to return spaces to pre-loss condition when possible. Flood Department works with property owners to prioritize safety and to develop a restoration approach that addresses both visible damage and hidden issues that can follow a fire.
Flood Department is available around the clock for emergencies, reflecting continuous readiness to respond when sudden incidents occur. Business hours are 24 hours a day, every day of the week, and the company emphasizes rapid mobilization to help limit further damage and to start recovery actions as soon as possible. This accessibility is intended to provide property owners with a reliable point of contact at any hour, when timely response can make a significant difference in outcomes after water or fire events.
Customers have rated Flood Department highly online, with a Google rating of 4.9 based on 110 reviews. That strong local rating reflects community feedback about the companys work and the experiences people have had when calling for help. Flood Department seeks to combine technical restoration tasks with clear communication and attentive service, supporting property owners through a stressful time and helping them understand the practical steps involved in recovery.
As a local restoration provider serving Frederick, Maryland, Flood Department focuses on delivering essential water and fire recovery services when incidents occur. Property owners who need urgent assistance or who want to learn more about the companys approach to water damage and fire damage restoration can contact Flood Department at the listed location. The team stands ready to respond 24 hours a day, helping to stabilize situations and begin the work of restoring homes and businesses.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Contents Processing TechnicianVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Health and Safety TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Trauma and Crime Scene TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Flood Department offer?
Flood Department offers water damage restoration, fire damage restoration, mold remediation in the Frederick, MD area.
Does Flood Department offer 24/7 emergency service?
Yes. Flood Department is available 24 hours a day, 7 days a week for emergency response.
How is Flood Department rated by customers?
Flood Department holds 4.9/5 on Google from 110 reviews, 3.8/5 on Yelp, a A+ grade from the Better Business Bureau.
Is Flood Department licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Flood Department. Ask them directly for proof before hiring.
What areas does Flood Department serve?
Flood Department serves Frederick, MD and the surrounding area, operating from 9022 Walnut St, Union Bridge, MD 21791.
How do I contact Flood Department?
Call (301) 287-4877, visit their website, or request a free quote through Restoringly using the form on this page.
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