Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 34 reviews across platforms.
What customers mention most
From the 30 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
The Company is HIGHLY recommended because of their quick response in doing a job, and staying in contact with the customer until the job is complete. 5 stars in all areas of the clean up, knowledgeable staff, specific information given to the customer, and remediation.
Water started coming in under our baseboards in our dining room, I called and they were there in an hour. Super helpful and thorough!
Our full basement was flooded with ground water, carpet had to be removed, and drywall cut above the floor level. We called First Response to finish the basement: drywall, paint, carpet, flooring. They did a great job, despite being slowed by winter weather. The drywall and carpet teams was great, but the paint crew was beyond comparison. Unlike many businesses, the owner Clay was always on top of the project. Highly recommended.
Great service … good communication and great people to work with !
Clay has been great to work with on getting my kitchen back in order after a pipe burst. This is a full service operation to handle all of your home repairs.
About First Response Restoration Co.
First Response Restoration Co. is a Lexington, Kentucky based restoration company located at 909 E Loudon Ave #2, Lexington, KY 40505. The firm focuses on two core services, water damage restoration and fire damage restoration. The company advertises around the clock availability, and is open 24 hours every day for emergency calls. Local property owners can expect a team that presents itself as dedicated to responding whenever damage occurs, whether that means a midnight water intrusion or a weekend fire emergency.
Water damage restoration work typically begins with a prompt assessment to determine the source and extent of water intrusion. For homeowners and business owners in Lexington, that process generally involves removing standing water, drying and dehumidifying affected spaces, and taking steps to limit secondary damage such as mold growth. Content drying and cleaning, targeted moisture monitoring, and structural drying are commonly part of the work that property owners need after leaks, storms, or plumbing failures. First Response Restoration Co. offers these services to help return affected areas to a stable, dry condition.
Fire damage restoration for local properties includes several stages that address both visible and hidden consequences of fire and smoke. Typical tasks include assessing the stability of affected areas, removing soot and smoke residues from surfaces, addressing lingering odors, and cleaning or restoring salvageable contents. Stabilizing the property and taking measures to prevent additional deterioration after a fire are important parts of the initial response. For owners facing the aftermath of a fire, these services focus on making the space safe and on recovering items and materials where possible.
Being available 24 hours a day is a central feature of the company s service offering. First Response Restoration Co. lists business hours as open 24 hours every day of the week, and it markets itself as available for emergencies at any hour. That availability is intended to meet the urgent timelines that water and fire damage problems often require, and to provide local property owners with a point of contact when immediate action is necessary.
First Response Restoration Co. has earned a strong customer rating on Google, with an average score of 4.8 based on 34 reviews. That rating indicates a level of client satisfaction reflected in public feedback. Prospective customers in Lexington can use that information as one data point when comparing local restoration providers, alongside considerations about response time, scope of services, and direct conversations about a specific loss.
As a local restoration resource, First Response Restoration Co. aims to provide practical, timely assistance to homes and businesses affected by water or fire damage. The company s focus on these two core services, combined with round the clock availability, positions it as a go to option for Lexington property owners who need urgent restoration work. For immediate needs, the listed address and 24 hour availability make it straightforward for people to reach out and begin the recovery process.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
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Frequently Asked Questions
What services does First Response Restoration Co. offer?
First Response Restoration Co. offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Lexington, KY area.
Does First Response Restoration Co. offer 24/7 emergency service?
Yes. First Response Restoration Co. is available 24 hours a day, 7 days a week for emergency response.
How is First Response Restoration Co. rated by customers?
First Response Restoration Co. holds 4.8/5 on Google from 34 reviews, a A grade from the Better Business Bureau.
Is First Response Restoration Co. licensed and insured?
Restoringly has not verified licensing or insurance for First Response Restoration Co., but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does First Response Restoration Co. serve?
First Response Restoration Co. serves Lexington, KY and the surrounding area, operating from 909 E Loudon Ave #2, Lexington, KY 40505.
How do I contact First Response Restoration Co.?
Call (859) 300-9532, visit their website, or request a free quote through Restoringly using the form on this page.
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