Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 26 reviews across platforms.
What customers mention most
From the 24 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
First Call Cleaning and Restoration - The name says it all. I was looking for a company here in Reno to help with some deep cleaning to refresh my carpet, rugs and flooring after all the snow, mud, dirt and junk they have been exposed to over the winter months. I made one call to First Call Cleaning & Restoration and I am so glad I did. They had a crew out to me quick, on time and got my carpets and rugs looking good as new in a flash. They also helped deep clean some wood floors and surfaces, as well as my garage floor, which was something I have been dreading doing myself - but thanks to FCCR I no longer have to! I am an OCD clean freak with very high standards when it comes to cleanliness. As you can imagine, its hard for me to release control to others but FCCR truly are professionals and I will trust them over and over with my cleaning or restoration needs. Thanks to the FCCR crew for an A+ job.. :-)
Very professional trustworthy company.
Garrett and his crew were professional and efficient and made sure the job was done to our complete satisfaction. They were always very responsive, thorough and did a great job. I would highly recommend them for any cleaning and restoration needs.
A+++ experience with Kimberly and Chase. Very professional, kind, and understanding in their response to our recent kitchen water damage. We received a call ahead of each and every visit to our home. I would use and recommend these folks again in a heartbeat. Thank you, Steve
Chase was right on time and did a thorough and professional and quick job cleaning my carpets. Carpet was dry in know time and looks beautiful.
About First Call Cleaning and Restoration
First Call Cleaning and Restoration is a local water damage restoration and carpet cleaning provider based in Sparks, Nevada, operating from an office at 5301 Longley Ln #3, Reno, NV 89511. The company presents itself as a straightforward option for property owners who need prompt attention to moisture problems or want their carpets refreshed. Its public profile emphasizes friendly, efficient service, and that focus on practical, customer-oriented work is reflected in the information available about the business.
The company is available around the clock for emergencies, with business hours listed as open 24 hours every day of the week. That round the clock availability is intended to give homeowners and business operators a clear point of contact when water incidents occur outside typical business hours. In emergency situations, having a provider who advertises continuous availability can help property owners plan immediate next steps and know there is a team they can call at any hour.
Water damage restoration, as offered by First Call Cleaning and Restoration, addresses the immediate and follow up needs that arise after leaks, floods, or other water intrusion. For local property owners, the restoration process generally begins with a rapid assessment of affected areas to determine the extent of the damage and identify moisture that may not be visible. Typical actions associated with restoration include removal of standing water, thorough drying and dehumidification of structures and contents, and cleaning of affected materials to reduce the risk of secondary problems. This sequence of activities is aimed at limiting property loss and restoring a safe, comfortable indoor environment.
Carpet cleaning is also mentioned in the company description, and this service typically involves deep cleaning techniques to remove dirt, stains, and odors that accumulate over time. For residents and business operators, professional carpet cleaning can improve appearance and indoor air quality, and it is a common follow up after water exposure to address soiling and lingering moisture in flooring materials. Customers seeking carpet care can expect methods designed to lift soils and refresh fibers while working to minimize downtime.
First Call Cleaning and Restoration holds a 5.0 rating on Google based on 26 reviews. That overall rating, together with the business description noting friendly, efficient service, indicates a consistent customer perception of approachable and effective work. Prospective clients looking for responsive attention to water damage issues and carpet cleaning needs can use that rating as one point of reference when comparing local options.
The company positions itself as a practical resource for Sparks area property owners who need timely restoration or carpet care. With a centrally listed address and 24 hour availability, First Call Cleaning and Restoration aims to be reachable whenever water problems or urgent cleaning needs arise, offering customers a clear place to turn when they require assistance.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
Photos
Frequently Asked Questions
What services does First Call Cleaning and Restoration offer?
First Call Cleaning and Restoration offers water damage restoration in the Sparks, NV area.
Does First Call Cleaning and Restoration offer 24/7 emergency service?
Yes. First Call Cleaning and Restoration is available 24 hours a day, 7 days a week for emergency response.
How is First Call Cleaning and Restoration rated by customers?
First Call Cleaning and Restoration holds 5.0/5 on Google from 26 reviews, 1.0/5 on Yelp.
Is First Call Cleaning and Restoration licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for First Call Cleaning and Restoration. Ask them directly for proof before hiring.
What areas does First Call Cleaning and Restoration serve?
First Call Cleaning and Restoration serves Sparks, NV and the surrounding area, operating from 5301 Longley Ln #3, Reno, NV 89511.
How do I contact First Call Cleaning and Restoration?
Call (775) 410-1006, visit their website, or request a free quote through Restoringly using the form on this page.
Contact this Pro
Get a quote directly from them.
Requesting quote from First Call Cleaning and Restoration
Your info is only shared with this specific company.
Step 1 of 3: What's happening?
Takes under a minute