4.5
165 Reviews
4.5
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Winston-Salem, NC
Address
742 Park Lawn Ct Unit B, Kernersville, NC 27284
Website
erx247.com
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.5/5 from 165 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Professional staff25Clear communication23Polite and respectful19Quick response12Knowledgeable staff8Thorough and detailed7Poor follow-through7Insurance coordination5
Services mentioned
Water damage cleanup21Demolition and tear out6Drying and moisture checks5Emergency response5Debris and trash removal4Wall and drywall repair3Roof repairs3Flooring repair3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Scott Clements
May 21, 2026

Alex, Jermaine and Katie did an outstanding job helping me remove my water damaged kithen floor. Thank you.

Edwin
May 1, 2026

Dealing with a flood is a nightmare, but Alex Morones and Jermaine from ERX made the restoration and repair process seamless. Alex clearly has a ton of expertise as a Lead Tech; he caught things I would have missed and explained the mitigation steps perfectly. Jermaine worked just as hard to get my place back in order. It’s rare to find a crew that’s this reliable and detail-oriented. I’d recommend them to anyone looking for honest, professional service.

Fabio Gimenes
Apr 2, 2026

Jessi did an amazing and wonderful job at helping me get back into my home. Both her and the crew were kind and thorough through the process. I am happy to finally be home.

Autumn Burkart
Mar 2, 2026

hi, I called in and spoke with Jessie she was hugely informative and gave me information on all things restoration. She gave me so much peace of mind on what to respect during the process from start to finish!

Wendi A. Reign
Feb 2, 2026

Kam and Craig from ERX were great to work with. They responded quickly when my bathroom flooded and immediately put me at ease. Very professional, efficient, and respectful of my home. I’m grateful for how smoothly they handled everything—highly recommend!

About Emergency Restoration Xperts (ERX)

Emergency Restoration Xperts, known as ERX, is a restoration company serving the Winston-Salem, North Carolina area, operating from an address at 742 Park Lawn Ct Unit B, Kernersville, NC 27284. ERX specializes in water damage restoration and fire damage restoration, and also offers building remodeling and repairs. The company is listed as available 24 hours a day, seven days a week for emergencies, and holds a Google rating of 4.5 from 165 reviews.

For local property owners facing water intrusion, ERX provides water damage restoration services that focus on limiting further loss and returning the affected area to a safe, dry condition. Typical work in this area includes immediate mitigation steps to control the source and spread of moisture, assessment of affected materials, extraction and drying processes, and coordination of repairs needed to restore living or working spaces. The emphasis is on timely action to prevent secondary problems that can arise after a water event.

When fire impacts a property, ERX offers fire damage restoration services aimed at addressing both visible and hidden consequences of fire and smoke. Services generally include an initial damage assessment to identify structural concerns, cleaning and removal of smoke and soot residues, addressing lingering odors, and restoring areas damaged by heat, flame, or firefighting efforts. These restoration efforts are intended to prepare spaces for rebuilding or remodeling and to help property owners recover usable space as efficiently as possible.

ERX communicates that it is available around the clock for emergency situations, reflecting the need for immediate attention when water or fire damage occurs. This continuous availability is intended to reduce the time a property remains at risk, and to help homeowners and business owners begin recovery steps without delay. Being reachable 24/7 supports prompt coordination of mitigation and stabilization work when emergencies arise.

Beyond initial restoration, ERX’s offerings include building remodeling and repairs, which can follow restoration work to return a property to functional and aesthetic condition. Whether projects involve repairing damaged finishes, replacing materials that were removed during mitigation, or completing larger remodeling tasks, the company positions these services as a continuation of the restoration process, helping property owners transition from emergency response to long term recovery.

The company’s Google rating of 4.5 from 165 reviews indicates a strong level of customer approval across its service areas. Emergency Restoration Xperts presents itself as a resource for property owners in the Winston-Salem area who need water or fire damage response, and who may also require follow-up repairs or remodeling. With around-the-clock availability and a suite of restoration and repair services, ERX aims to support local property recovery needs from initial emergency through the rebuilding stages.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC CertifiedSelf-reported, not verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

Emergency Restoration Xperts (ERX) photoEmergency Restoration Xperts (ERX) photoEmergency Restoration Xperts (ERX) photoEmergency Restoration Xperts (ERX) photo

Frequently Asked Questions

What services does Emergency Restoration Xperts (ERX) offer?

Emergency Restoration Xperts (ERX) offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Winston-Salem, NC area.

Does Emergency Restoration Xperts (ERX) offer 24/7 emergency service?

Yes. Emergency Restoration Xperts (ERX) is available 24 hours a day, 7 days a week for emergency response.

How is Emergency Restoration Xperts (ERX) rated by customers?

Emergency Restoration Xperts (ERX) holds 4.5/5 on Google from 165 reviews, 2.6/5 on Yelp.

Is Emergency Restoration Xperts (ERX) licensed and insured?

Restoringly has not verified licensing or insurance for Emergency Restoration Xperts (ERX), but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.

What areas does Emergency Restoration Xperts (ERX) serve?

Emergency Restoration Xperts (ERX) serves Winston-Salem, NC and the surrounding area, operating from 742 Park Lawn Ct Unit B, Kernersville, NC 27284.

How do I contact Emergency Restoration Xperts (ERX)?

Call (743) 229-4003, visit their website, or request a free quote through Restoringly using the form on this page.

Contact this Pro

Get a quote directly from them.

Requesting quote from Emergency Restoration Xperts (ERX)

Your info is only shared with this specific company.

Step 1 of 3: What's happening?

Takes under a minute