Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 458 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I appreciate the professional and friendly service. The pick up and drop off was very convenient. I’m so pleased with how clean my rugs are! I will definitely use Elite Carpet Cleaning and Restoration again.
Ethan was great to work with and was friendly and professional. He explained what his process would be. I highly recommend Elite Carpet Cleaning.
incredibly professional and hard workers.
Elite Carpet & Cleaning does exemplary and astounding work!! They pulled out the stains in our carpet. They are exceptionally professional and caring. Dave and the other tech are a wonderful team!!! I would refer highly. -Julie- #11
Elite Carpet Cleaning & Restoration exceeded our expectations from start to finish. They were professional, arrived on time, and treated our home with care and respect. The quality of their work was outstanding—our carpets look and smell amazing, and they were able to remove stains we thought would never come out. The team was friendly, knowledgeable, and took the time to explain the process before getting started. Their attention to detail and commitment to doing the job right really stood out. If you’re looking for a dependable company that delivers excellent results and outstanding customer service, I highly recommend Elite Carpet Cleaning & Restoration. We will definitely be using them again!
About Elite Carpet Cleaning & Restoration
Elite Carpet Cleaning & Restoration serves Charleston, West Virginia from its location at 5212 MacCorkle Ave SE. The company focuses on water damage restoration for local homes and businesses, helping property owners recover from flooding, leaks, and other moisture-related incidents. As a local provider, it concentrates on responding to the immediate needs of Charleston residents and business owners, guiding them through the steps that follow a water event and helping limit further damage.
Water damage restoration generally involves an initial assessment, prompt water removal, drying and dehumidification, cleaning, and repairs to return affected spaces to normal. Elite Carpet Cleaning & Restoration offers these services with the needs of local properties in mind, prioritizing fast action to reduce the risk of lingering moisture and secondary damage. Customers can expect an emphasis on containment, moisture control, and restoring safe, usable spaces for families and employees.
Emergency responsiveness is a core part of the company profile. Elite Carpet Cleaning & Restoration advertises 24/7 availability for emergencies, and its posted hours show it is open 24 hours Monday through Saturday, with Sunday listed as closed. For urgent water incidents, the company positions itself to be reachable and ready to respond beyond standard appointment times, which is often critical when quick mitigation can prevent larger losses.
The company’s reputation in the community is reflected in customer feedback as summarized by its online rating. With a Google rating of 4.9 based on 458 reviews, it has earned substantial positive recognition from clients in Charleston and the surrounding area. That level of review volume and score indicates consistent customer satisfaction among those who have relied on the company for water damage issues.
Elite Carpet Cleaning & Restoration works with property owners to explain the restoration process and what to expect at each stage. For homeowners and business operators, the company’s approach aims to make the recovery process less disruptive by coordinating mitigation, drying, and repair steps. This practical orientation helps clients understand timelines and the kinds of interventions typically required after water damage.
Choosing a restoration provider often comes down to responsiveness, clarity, and the ability to limit ongoing harm to building materials and contents. Elite Carpet Cleaning & Restoration presents itself as a locally based option in Charleston that concentrates on water damage restoration, offers emergency reachability, and has earned a high level of customer-rated satisfaction. Prospective clients can visit or contact the company at its Charleston address, 5212 MacCorkle Ave SE, for information about handling an active water issue or arranging a restoration assessment.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC: FLOOR CARE TECHNICIANVerified 2026-08-05
- IICRC: STONE, MASONRY AND CERAMIC TILE CLEANING TECHNICIANVerified 2026-08-05
- IICRC: INTRODUCTION TO SUBSTRATE AND SUBFLOOR INSPECTIONVerified 2026-08-05
- IICRC: HEALTH AND SAFETY TECHNICIANVerified 2026-08-05
- IICRC: ODOR CONTROL TECHNICIANVerified 2026-08-05
- IICRC: RUG CLEANING TECHNICIANVerified 2026-08-05
- IICRC: APPLIED STRUCTURAL DRYING TECHNICIANVerified 2026-08-05
- IICRC: WATER DAMAGE RESTORATION TECHNICIANVerified 2026-08-05
- IICRC: COLOR REPAIR TECHNICIANVerified 2026-08-05
- IICRC: CARPET CLEANING TECHNICIANVerified 2026-08-05
- IICRC: CARPET REPAIR AND REINSTALLATION TECHNICIANVerified 2026-08-05
- IICRC: APPLIED MICROBIAL REMEDIATION TECHNICIANVerified 2026-08-05
- IICRC: FIRE AND SMOKE DAMAGE RESTORATION TECHNICIANVerified 2026-08-05
- IICRC: UPHOLSTERY AND FABRIC CLEANING TECHNICIANVerified 2026-08-05
- IICRC: COMMERCIAL CARPET MAINTENANCE TECHNICIANVerified 2026-08-05
- IICRC: MASTER TEXTILE CLEANERVerified 2026-08-05
- IICRC: MASTER FIRE & SMOKE RESTORERVerified 2026-08-05
- IICRC: MASTER WATER RESTORERVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
Photos
Frequently Asked Questions
What services does Elite Carpet Cleaning & Restoration offer?
Elite Carpet Cleaning & Restoration offers water damage restoration in the Charleston, WV area.
Does Elite Carpet Cleaning & Restoration offer 24/7 emergency service?
Yes. Elite Carpet Cleaning & Restoration is available 24 hours a day, 7 days a week for emergency response.
How is Elite Carpet Cleaning & Restoration rated by customers?
Elite Carpet Cleaning & Restoration holds 4.9/5 on Google from 458 reviews, 3.5/5 on Yelp.
Is Elite Carpet Cleaning & Restoration licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Elite Carpet Cleaning & Restoration. Ask them directly for proof before hiring.
What areas does Elite Carpet Cleaning & Restoration serve?
Elite Carpet Cleaning & Restoration serves Charleston, WV and the surrounding area, operating from 5212 MacCorkle Ave SE, Charleston, WV 25304.
How do I contact Elite Carpet Cleaning & Restoration?
Call (304) 993-5487, visit their website, or request a free quote through Restoringly using the form on this page.
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