4.6
140 Reviews
4.6
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
5089 Alworth St A, Boise, ID 83714
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.6/5 from 140 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
professional crew21clear communication19fast response15efficient and competent8handled full process6punctual and reliable6caring and compassionate5pricing concerns4
Services mentioned
water damage cleanup13reconstruction and repairs10water mitigation6drywall repair and finishing5structural drying4carpentry and painting4basement flood cleanup4contents handling3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Lavon Webb
Mar 4, 2026

Wonderful company. When we needed them on our major water damage emergency. They were there within two hours of the phone call. Their entire team from managing the insurance, to clean up and restoration has been one of the best companies I have worked with. Thank you Lavon and Ann Webb

Eric Nunn
Dec 19, 2025

Very professional, great communication.

Elaine Kwon
Nov 16, 2025

Disaster Response was exceptional during my mom’s emergency flood situation. From the moment we called, every person we interacted with handled the crisis with urgency, professionalism, and genuine care. The entire process—from mitigation to full repair—was managed with expertise, clear communication, and compassion. We can’t recommend Disaster Response highly enough. A special shout-out to Thomas N., who provided extraordinary support and guided us through every step of this stressful and complicated process. And huge thanks to everyone who helped us—Brock, Colton, Thomas, Connor, Rochelle, Dustin, Matt, and Mat B. (hope I didn’t leave anyone out). It was incredibly reassuring to know that not only were things being fixed, but we were being looked out for as well. If you ever find yourself in an emergency situation, Disaster Response is the team you want by your side!

Anthony F
Jun 4, 2025

They have been on top of it the whole way. Their communication has been amazing. We had 2 claims within a week and Patrick was out there for almost 3 weeks straight every day. Dustin and his whole team have been amazing. We’ve been dealing with issues for about 2 months now and living elsewhere and DR has been great at keeping the ball moving forward. Huge thanks to Josh, Beau, Dustin, Patrick and the whole team

Taylre Brigham
Apr 22, 2025

After a not so great experience with repairs and issues, Riley stepped in to make sure we got taken care of. He visited our home to assess what still needed fixed, got people out within the next week to take care of it, and kept me updated throughout the entire process. His professionalism helped us remain patient and get to the end solution we were hoping for after poor customer service from a prior employee!

About Disaster Response

Disaster Response is a Boise based restoration firm located at 5089 Alworth St A, Boise, Idaho. The company focuses on water damage restoration and fire damage restoration, and its Google Business listing notes specialization in damage control from fire and water, including flood damage. Local customers have rated the company highly, reflected in a 4.6 average from 140 Google reviews, and the team positions itself as a resource for homeowners and property managers facing sudden property loss.

Emergencies do not follow a schedule, and Disaster Response is set up to be available around the clock. The business is listed as open 24 hours every day, and the company advertises 24/7 emergency availability for urgent situations. For property owners coping with a sudden leak, flood, or fire event, that accessibility is a primary part of the service offering and is intended to help limit further damage and begin planning the recovery process as quickly as possible.

Water damage restoration typically begins with an assessment and mitigation plan, and Disaster Response describes water work as part of its core services. For local properties this generally involves identifying the source of water intrusion, removing standing water, drying affected materials, and carrying out cleanup to reduce the risk of secondary issues. The goal in these situations is to stabilize the property, address moisture and contamination concerns, and move toward repairs that restore habitability and function for occupants.

Fire damage restoration requires a different sequence of attention, and the company’s fire services aim to address both visible and hidden effects of combustion. Work often includes debris removal, smoke and soot cleanup, odor control, and coordinated repairs to damaged building elements. Disaster Response also handles flood-related incidents, and in many cases the fire and water work overlap, requiring careful planning to sequence mitigation, cleaning, and rebuilding tasks so properties can be returned to everyday use safely and efficiently.

Customer feedback highlights the company’s emphasis on communication and project management during difficult circumstances. Reviews consistently mention prompt attention, clear updates, and staff who manage the process from immediate mitigation through later repair steps. That pattern of responsiveness and follow-through is presented as part of the client experience, with reviewers noting professionalism, compassion, and a focus on keeping restoration efforts moving forward even when challenges arise.

For Boise area homeowners and property managers looking for immediate assistance after a water or fire loss, Disaster Response represents a dedicated local option with an around-the-clock presence. The team’s listed address and continual availability are intended to make it straightforward to reach them when time matters. The company’s online rating and volume of reviews reflect local customers’ experiences, and those seeking restoration support can expect services targeted to stabilize damage, clean affected areas, and coordinate the work needed to return a property to regular use.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Disaster Response photoDisaster Response photoDisaster Response photoDisaster Response photo

Frequently Asked Questions

What services does Disaster Response offer?

Disaster Response offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Boise, ID area.

Does Disaster Response offer 24/7 emergency service?

Yes. Disaster Response is available 24 hours a day, 7 days a week for emergency response.

How is Disaster Response rated by customers?

Disaster Response holds 4.6/5 on Google from 140 reviews, 1.0/5 on Yelp.

Is Disaster Response licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Disaster Response. Ask them directly for proof before hiring.

What areas does Disaster Response serve?

Disaster Response serves Boise, ID and the surrounding area, operating from 5089 Alworth St A, Boise, ID 83714.

How do I contact Disaster Response?

Call (208) 912-0492, visit their website, or request a free quote through Restoringly using the form on this page.

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