4.8
27 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

City
New York, NY
Address
61-43 186th St Ste 460, Fresh Meadows, NY 11365
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 27 reviews across platforms.

What customers mention most

From the 26 most recent Google reviews
Experience
Fast response14Professional staff12Helpful and caring8Insurance assistance6Knowledgeable team5Clear communication4Thorough work4Reliable and honest3
Services mentioned
Water damage cleanup8Fire restoration8Insurance assistance6Reconstruction and repairs5Emergency response4Property cleanup3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Shakeera Acosta
Mar 5, 2026

Very helpful and knowledgeable crew! They came very quickly and installed equipment that dried my kitchen floor and saved me thousands of $$ for a new floor. Thank you, Geo and crew!

Halina Miltakis
Feb 27, 2026

Geo was the best. He made sure all of our needs were met due to the magnitude of the situation. Because of his diligence, my sister-in-law's room was restored in record time. He went above and beyond with follow-up phone calls, checking in on us. We are forever grateful that the work was completed in a timely fashion and our lives went back to normalcy.

The Fruit Bar
Oct 7, 2025

Very professional and outstanding company they helped me with a water damage and construction issue I had on my business. Good communication during the process and everything was completed in a timely manner. Highly recommended.

Mariah Tineo
Oct 7, 2025

I had a pipe break in my basement the other day. My family and I didn’t really know what to do or who to call. A family friend recommended this company Disaster Recovery Solution. within no time they arrived. Eduardo, one of the project managers from Disaster Recovery Solution arrived with his team and got straight to work. They were incredibly fast and professional, helping us with the emergency cleanup, water extraction, and setting up drying equipment right away. What really impressed me was how they handled everything , not just the remediation but also the construction work afterward, which was done beautifully. Eduardo and his team made a stressful situation so much easier. If you’re dealing with an emergency and need reliable, fast, and high quality service, this is the team to call!

Cindy Rodriguez
Sep 12, 2025

Do not use this company. They take your money put it on other jobs. Delay the work in your home and do not pay back the money. Wilson will give you stories for months upon months of how he will call you back “next week” than ghost you. I have a claim on them in small claims court. They did not show up on the first date let’s see if they show up to the rescheduled date. September 12,2025 Update: After Wilson became aware of my reviews on Google and the Better Business Bureau, he called me in an attempt to make a deal. He offered to pay me the balance he had owed me for over two years — approximately $9,100 — and asked if I would remove the negative reviews if he increased the payment to $13,000. At that point, I just wanted the money I was already owed. I agreed in principle and told him I would sign a contract and remove my reviews once I received full payment. Wilson initially wanted to give me only a partial payment, have me remove one review, and sign the contract. I refused and clearly stated I would only remove the reviews and sign once I received the full amount in a cashier’s check. The day before our scheduled court date, he contacted me saying he had a cashier’s check and sent one of his employees to my home with the contract. When his employee arrived, Wilson called me and said the check would not be handed over until I removed the reviews. I explained that I would remove the reviews after signing the contract and receiving the payment, not before. Wilson refused to trust me, and his employee left without delivering the check. Wilson did not appear in court the next day. Instead, he contacted the court to claim he was trying to settle with me. After more back-and-forth and repeated accusations from him, he later called my husband, saying he would deposit the cashier’s check and pay me only the amount he owed — $9,100 and change — because I had made it clear that I did not want extra money to take down the reviews. I simply wanted what I was owed, and I wanted others to be aware of this company. As of today — two weeks past the court date — I still have not received the money from the cashier’s check that he claimed to have and said needed time to clear. Again, I want to emphasize how untrustworthy this company is. They took advantage of a devastating situation when my home was completely uninhabitable and I was forced to find somewhere else to live. Instead of doing the right thing with the insurance money I entrusted to them to rebuild my home, they mishandled the funds. The first check from my insurance claim was given to them in good faith — money meant for repairs. After deciding to go another route, I had to repeatedly demand the return of my own funds. More than two years later, I’ve been forced to pay out of my own pocket for work that was supposed to be covered by the insurance funds I provided to them. This is a fight I should never have had to endure. This company has shown no sympathy for my situation. Instead of acknowledging the hardship I’ve endured, they’ve become upset with me for simply demanding the money I’m owed and defensive because I’m frustrated at having to fight for it.

About Disaster Recovery Solutions Inc.

Disaster Recovery Solutions Inc. is a New York based restoration firm with an office at 61-43 186th St Ste 460, Fresh Meadows, NY 11365. The company lists water damage restoration and fire damage restoration among its core services, and it emphasizes availability for urgent needs. Disaster Recovery Solutions Inc. is open 24 hours a day, seven days a week, and its Google profile shows a 4.8 rating from 27 reviews, reflecting strong customer response in the local community.

For homeowners and property managers facing water damage, restoration work typically begins with a thorough assessment to determine the source and extent of intrusion. Water damage restoration generally involves water extraction, drying and dehumidification, and locating hidden moisture to prevent secondary problems like mold. In practical terms for local property owners this means stabilizing wet areas, removing soaked materials when necessary, and creating a step by step plan to restore affected spaces and protect structural elements.

Fire damage restoration often presents a different set of challenges, and the service typically includes evaluation of smoke, soot and heat damage, cleaning and deodorization, and stabilization of compromised areas. Addressing fire-related loss for local properties can involve cleaning or removing soot from surfaces, treating odors that linger after a fire, and assessing what building materials and contents can be salvaged. These measures are intended to limit further deterioration and prepare a property for rebuilding or repair.

Because emergencies do not wait for regular business hours, Disaster Recovery Solutions Inc. is available around the clock for urgent situations. The firm’s stated 24 hour availability means property owners can reach them any day of the week to report an active leak, flooding event, or fire related emergency. That accessibility is a central part of how the company positions itself to assist owners and occupants during stressful, time sensitive incidents.

The company’s 4.8 Google rating from 27 reviews indicates a pattern of positive feedback from clients in the New York area. Prospective customers can look to that public rating as one measure of the firm’s local reputation when choosing a restoration provider. Reviews of this type often help people gauge responsiveness, quality of work, and overall satisfaction, and the company’s score places it favorably among peers listed online.

Disaster Recovery Solutions Inc. aims to serve New York property owners who need restoration after water or fire incidents, and it does so from an office in Fresh Meadows. Its round the clock hours and the services it lists provide a clear starting point for anyone seeking immediate help with restoration. Property owners who require assistance can contact the company at the Fresh Meadows address to arrange an evaluation or emergency response.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Disaster Recovery Solutions Inc. photo

Frequently Asked Questions

What services does Disaster Recovery Solutions Inc. offer?

Disaster Recovery Solutions Inc. offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the New York, NY area.

Does Disaster Recovery Solutions Inc. offer 24/7 emergency service?

Yes. Disaster Recovery Solutions Inc. is available 24 hours a day, 7 days a week for emergency response.

How is Disaster Recovery Solutions Inc. rated by customers?

Disaster Recovery Solutions Inc. holds 4.8/5 on Google from 27 reviews, 1.0/5 on Yelp, a C+ grade from the Better Business Bureau.

Is Disaster Recovery Solutions Inc. licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Disaster Recovery Solutions Inc.. Ask them directly for proof before hiring.

What areas does Disaster Recovery Solutions Inc. serve?

Disaster Recovery Solutions Inc. serves New York, NY and the surrounding area, operating from 61-43 186th St Ste 460, Fresh Meadows, NY 11365.

How do I contact Disaster Recovery Solutions Inc.?

Call (718) 709-0422, visit their website, or request a free quote through Restoringly using the form on this page.

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