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Aggregated rating of 4.7/5 from 645 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I’ve worked with Garret at DEC for some time. Incredibly honest, reliable and professional. Rare to find that these days, but Garret is the type to tell you what you need to hear (even if it’s not what you want to hear). Give these guys a call
Great company! Garrett Mitchell will definitely take care of anything you need!
Allen from DEC just called me, and I was honestly shocked by how rude and unprofessional he was. All I did was send a simple text expressing concern about the lack of communication and asking for an update because no one had been keeping us informed. Instead of addressing those concerns, he became argumentative and disrespectful. He told me that they had plenty of other work to do, that they were no longer going to do this job, and that they would just bill the insurance company for the work they had already completed. I don’t understand why a reasonable question about communication was met with that kind of response. To walk away from this project after everything that’s happened, especially knowing this is for an 82-year-old man who has already been displaced from his home and has been waiting for these repairs, is awful. He deserves better communication and better treatment than this. HIGHLY WOULD NOT RECOMMEND!! If this was my HOME it would be different but this is an 82 year old man’s home.
The work they did was fine. The price was fine. I need a "Waiver of Lien" signed so I can cash an insurance check. I asked them to do this on July 1st. Today is July 13th, and it is still not signed.
They were get professional called before they came and explained what they were doing. Thank you Ryan, Malechi, and Lamar for a professional job. Thank you Steve for your service call.
About DEC Fire & Water Restoration
DEC Fire & Water Restoration is a Birmingham based restoration company serving property owners from its location at 1301 Commerce Street. The firm focuses on water damage restoration and fire damage restoration, and it is available around the clock for emergencies. Local customers have rated the company highly, with a 4.7 Google rating from 645 reviews, reflecting consistent satisfaction with the work and the way projects are handled.
When water intrudes, the immediate priorities are mitigation and drying to limit further loss. DEC Fire & Water Restoration provides emergency response and onsite mitigation to remove standing water, set up drying equipment, and deploy dehumidifiers and air movers as needed. The aim is to stabilize conditions quickly, document damage for recovery purposes, and lay out a clear plan for structural and content drying so homeowners and business owners understand the next steps.
Fire damage restoration commonly involves cleaning soot and smoke residues, removing damaged materials, deodorization, and stabilizing the structure so rebuilding can proceed. DEC’s approach includes careful cleaning and controlled removal where necessary, along with attention to personal belongings. Services for affected contents can include organized pack-out, careful handling, and staged return once cleaning or repairs are complete, helping occupants get back to normal in a managed way.
Beyond technical tasks, customers consistently note the importance of clear communication and a compassionate presence during stressful events. DEC Fire & Water Restoration emphasizes keeping property owners informed throughout mitigation and restoration, coordinating with other parties involved in a project, and providing practical guidance on what to expect during each phase. Teams aim to leave spaces cleaned and organized after work, and to treat homes and businesses with respect while restoring them.
Emergencies do not wait, and this company’s 24 hour availability means help can be requested any time of day or night. For Birmingham area property owners, that means a local resource that can respond quickly and begin damage control immediately, reducing the scope of necessary repairs and helping to manage the overall restoration timeline.
For anyone facing water or fire damage in Birmingham, DEC Fire & Water Restoration offers on-call emergency response from its Commerce Street location and a focus on prompt mitigation, thorough restoration work, and consistent communication throughout a project. Customers looking for assistance can expect a local team oriented toward restoring safety and function to homes and businesses following damage.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does DEC Fire & Water Restoration offer?
DEC Fire & Water Restoration offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Birmingham, AL area.
Does DEC Fire & Water Restoration offer 24/7 emergency service?
Yes. DEC Fire & Water Restoration is available 24 hours a day, 7 days a week for emergency response.
How is DEC Fire & Water Restoration rated by customers?
DEC Fire & Water Restoration holds 4.7/5 on Google from 645 reviews, 2.1/5 on Yelp.
Is DEC Fire & Water Restoration licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for DEC Fire & Water Restoration. Ask them directly for proof before hiring.
What areas does DEC Fire & Water Restoration serve?
DEC Fire & Water Restoration serves Birmingham, AL and the surrounding area, operating from 1301 Commerce St, Birmingham, AL 35217.
How do I contact DEC Fire & Water Restoration?
Call (205) 772-1592, visit their website, or request a free quote through Restoringly using the form on this page.
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