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Reviews Across the Web
Aggregated rating of 5.0/5 from 24 reviews across platforms.
Most Recent Reviews
A broken supply line in our upstairs bathroom dumped gallons of water through the ceiling and walls. I called Riverstone Restoration at 6:30 a.m., and their crew showed up before eight with truck-mounted extractors, moisture meters, and industrial fans. They documented every square foot, took photographs, and emailed the report directly to my claims adjuster the same day, so I never had to repeat information. Over the next week they removed soaked drywall, treated studs for mold prevention, and ran dehumidifiers around the clock while politely updating me each evening. The technicians covered walkways with plastic to protect undamaged areas and even moved my furniture into a temporary pod at no cost. When the drying phase finished, their rebuild team installed new insulation, sheetrock, paint, and flooring that match the original color scheme perfectly. Final billing mirrored the insurance estimate to the penny, and any optional upgrades were clearly labeled so I could decide. Walking through the finished rooms now, you would never guess water had cascaded through the ceiling. Professionalism, transparency, and craftsmanship were evident from start to finish I would recommend Riverstone Restoration to anyone facing water damage.
I was overwhelmed with unexpected water issues, but the restoration team came through! Their professional service and prompt response made a big difference. The crew removed every last drop of moisture, leaving the space dry and clean. The crew went above and beyond in order to ensure that everything was perfect. They provided exceptional service and I am very happy with it.
Very satisfied with their work. They got the job done quickly and the results look fantastic. The crew was friendly and profesional, and they left everythig tidy. I would definitely reccomend them to anyone needing a dependable service.
Your company has provided outstanding service in the past. Your team's professionalism and quick response was outstanding. It was clear that your team had been well prepared and was focused on solving the problem efficiently. The team not only identified the issue quickly, but took the necessary measures to fix it. The attention to detail was outstanding, as was the thoroughness with which you checked that everything worked perfectly before concluding your service. Your team's dedication to customer service was apparent throughout. You have exceeded my expectations. Your company is highly recommended to anyone who needs reliable and professional services.
Brandon & Chuck have been referred to me by a number homeowners who required professional advice on the repairs they needed, especially after severe weather. They are excellent and I always call them when I need similar guidance. They are great at what they do and better still, as people.
About Dean Flood Cleanup Specialists
Dean Flood Cleanup Specialists is a highly rated water damage restoration company serving Cambridge, Massachusetts, based at 578 Main St Ste 53, Malden, MA 02148. With a 5.0 Google rating from 24 reviews, the firm is known locally for its responsiveness and steady focus on returning properties to a safe, dry condition. The business profile emphasizes practical, client-centered work that addresses the disruption and stress water incidents create for homeowners and business owners alike.
Emergencies do not wait, and Dean Flood Cleanup Specialists is available 24 hours a day, seven days a week to respond to urgent water problems. That around-the-clock availability is central to their approach, because early intervention can reduce damage and shorten the overall restoration timeline. Local property owners can expect the company to accept emergency calls at any hour, weekday or weekend, and mobilize to assess and begin mitigation promptly.
Water damage restoration work generally involves several steps, and Dean Flood Cleanup Specialists focuses on each in turn to protect building materials and contents. Initial assessment and damage documentation provide a clear plan for mitigation. Rapid water removal and thorough drying are used to remove moisture and limit secondary damage. Continuing monitoring and follow-up help ensure drying goals are met and that the affected areas are stabilized. The company’s services are tailored to address common situations such as sudden leaks, overflows, or other events that introduce water into living or working spaces.
Customers and reviewers consistently highlight professionalism, clear communication, and attention to detail, and those themes inform how the business approaches each job. The team documents conditions and recovery progress, keeping property owners informed every step of the way. That communication extends to producing records and reports that help clients understand what was done and why, which can be especially useful during interactions with insurance representatives and claims processes.
Work crews are described as friendly, efficient, and respectful of the spaces they service, with an emphasis on leaving affected areas neat and orderly after restoration work is complete. Property owners appreciate fast arrival times and thorough follow-through, from the initial assessment through the final checks. The company aims to make the recovery process as straightforward as possible for people experiencing water damage for the first time, by guiding them through the necessary steps and documenting progress clearly.
For Cambridge residents and businesses and nearby communities, Dean Flood Cleanup Specialists positions itself as a reliable, highly rated option for water damage restoration. Their round-the-clock availability and focus on clear communication, careful documentation, and practical drying and cleanup work are intended to help clients move from crisis toward recovery with confidence.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Dean Flood Cleanup Specialists offer?
Dean Flood Cleanup Specialists offers water damage restoration in the Cambridge, MA area.
Does Dean Flood Cleanup Specialists offer 24/7 emergency service?
Yes. Dean Flood Cleanup Specialists is available 24 hours a day, 7 days a week for emergency response.
How is Dean Flood Cleanup Specialists rated by customers?
Dean Flood Cleanup Specialists holds 5.0/5 on Google from 24 reviews.
Is Dean Flood Cleanup Specialists licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Dean Flood Cleanup Specialists. Ask them directly for proof before hiring.
What areas does Dean Flood Cleanup Specialists serve?
Dean Flood Cleanup Specialists serves Cambridge, MA and the surrounding area, operating from 578 Main St Ste 53, Malden, MA 02148.
How do I contact Dean Flood Cleanup Specialists?
Call (781) 620-5062, or request a free quote through Restoringly using the form on this page.
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